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https://ah.lib.nccu.edu.tw/handle/140.119/122223
題名: | Values Management in Local Government: A Survey of Progress and Future Directions | 作者: | 柏門 West, Jonathan P. Berman, Evan M. |
貢獻者: | 亞太博 | 日期: | 1994 | 上傳時間: | 30-Jan-2019 | 摘要: | Based on a survey of public personnel administrators with responsibilities for ethics training and employee develop ment, this study examines "values management" in municipal governments as it relates to the minimization of wrongdoing and increased responsiveness to employees, citizens and customers of city services. Results show that municipalities are shifting their focus from traditional concerns of wrongdoing to those of responsiveness, and that a large "aspiration gap" exists in areas of employee career development and customer satisfaction. | 關聯: | Review of Public Personnel Administration, Vol.14, No.1, pp.6-23 | 資料類型: | article |
Appears in Collections: | 期刊論文 |
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0734371X9401400102.pdf | 934.83 kB | Adobe PDF2 | View/Open |
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