English  |  正體中文  |  简体中文  |  Post-Print筆數 : 11 |  Items with full text/Total items : 89192/118972 (75%)
Visitors : 23702489      Online Users : 69
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/81152

    Title: 不同工作要求與工作資源的內涵對工作投入與工作倦怠的影響
    The Influence of the Difference Nature of Job Demands and Job Resources on Job Engagement and Job Burnout
    Authors: 沈品柔
    Pin, Rou Shen
    Contributors: 許文耀
    Wen, Yau Hsu
    Pin, Rou Shen
    Keywords: 工作要求―資源模式
    Job Demands-Resources Model
    Job demand
    Job resources
    Date: 2015
    Issue Date: 2016-02-03 11:25:53 (UTC+8)
    Abstract: 本研究主要的目的以工作要求—資源模式(Job Demands-Resources model)為基礎,延伸JD-R模式之相關基本假定。雖然此模式之基本假定已獲許多實證研究支持,然而,卻仍無法有效解釋工作要求與工作投入之間的相關為何未能有穩定的關係。本研究欲衍伸以了解工作要求與工作資源是否具有不同的內涵,而這不同的內涵是否影響其與工作投入與倦怠的關係。
    Most researchers applied Job Demands-Resources model (JD-R model) to study the job stress. The JD-R model proposes job demands and job resources influenced. Although the part researches showed job demand could predict the burnout, but the results about relationship between job demands and engagement is inconsistent. Therefore, the aim of this study want to resolve this inconsistent result. This study recruited 279 Taiwanese employees. The study’s results showed: First, job demands and burnout were positively associated. Second, relationships among resources and engagement were consistently positive, while relationships among demands and engagement were highly dependent on the different characteristics of the job demand. When employees appraise the job demand as challenges, this job demand were positively associated with engagement. Third, the interaction between social support and hindrance demands significantly predicted the burnout.
    Reference: 陳佳雯、陸洛、許雅玉(民101)。工作要求、工作資源與員工工作態度之關聯:以勤勉審慎性及主動性人格為調節變項。人力資源管理學報,12(1),23-49。
    Bakker, A., & Bal, P. (2006). How work engagement influences performance: A weekly diary study among starting teachers. Manuscript submitted for publication.
    Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of managerial psychology, 22(3), 309-328.
    Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2002). Validation of the Maslach burnout inventory-general survey: An internet study. Anxiety, Stress & Coping, 15(3), 245-260.
    Bakker, A. B., Demerouti, E., Taris, T. W., Schaufeli, W. B., & Schreurs, P. J. (2003). A multigroup analysis of the Job Demands-Resources Model in four home care organizations. International journal of stress management, 10(1), 16.
    Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands‐resources model to predict burnout and performance. Human resource management, 43(1), 83-104.
    Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R approach. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), 389-411.
    Bakker, A. B., & Demerouti, E. (2014). Job Demands-Resources theory. In C. Cooper & P. Chen (Eds.), Wellbeing: A complete reference guide (pp. 37-64). Chichester, UK: Wiley-Blackwell.
    Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of educational psychology, 99(2), 274.
    Bakker, A. B., van Emmerik, H., & Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and occupations, 33(4), 464-489.
    Bakker, A. B., & Sanz-Vergel, A. I. (2013). Weekly work engagement and flourishing: The role of hindrance and challenge job demands. Journal of Vocational Behavior, 83(3), 397-409.
    Bakker, A. B., van Veldhoven, M., & Xanthopoulou, D. (2010). Beyond the Demand-Control model: Thriving on high job demands and resources. Journal of Personnel Psychology, 9(1), 3.
    Beehr, T. A. (1985). The role of social support in coping with organizational stress. Human stress and cognition in organizations: An integrated perspective, 375-398.
    Bradburn, N. M. (1969). The structure of psychological well-being.
    Brough, P., Timms, C., Siu, O.-l., Kalliath, T., O’Driscoll, M. P., Sit, C. H., . . . Lu, C.-q. (2013). Validation of the Job Demands-Resources model in cross-national samples: Cross-sectional and longitudinal predictions of psychological strain and work engagement. Human Relations, 66(10), 1311-1335.
    Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan organizational assessment questionnaire. Unpublished manuscript, University of Michigan, Ann Arbor.
    Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2000). An empirical examination of self-reported work stress among US managers. Journal of Applied psychology, 85(1), 65.
    Chrisopoulos, S., Dollard, M. F., Winefield, A. H., & Dormann, C. (2010). Increasing the probability of finding an interaction in work stress research: A two‐wave longitudinal test of the triple‐match principle. Journal of occupational and organizational psychology, 83(1), 17-37.
    Clarke, S. (2012). The effect of challenge and hindrance stressors on safety behavior and safety outcomes: A meta-analysis. Journal of occupational health psychology, 17(4), 387.
    Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological bulletin, 98(2), 310.
    Crant, J. M. (2000). Proactive behavior in organizations. Journal of management, 26(3), 435-462.
    Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: a theoretical extension and meta-analytic test. Journal of Applied psychology, 95(5), 834.
    Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of management, 31(6), 874-900.
    Crowne, D. P., & Marlowe, D. (1960). A new scale of social desirability independent of psychopathology. Journal of consulting psychology, 24(4), 349.
    Daniels, K., & Jonge, J. (2010). Match making and match breaking: The nature of match within and around job design. Journal of occupational and organizational psychology, 83(1), 1-16.
    De Jonge, J., Van Breukelen, G. J., Landeweerd, J. A., & Nijhuis, F. J. (1999). Comparing group and individual level assessments of job characteristics in testing the job demand-control model: a multilevel approach. Human Relations, 52(1), 95-122.
    De Jonge, J., & Dormann, C. (2006). Stressors, resources, and strain at work: a longitudinal test of the triple-match principle. Journal of Applied psychology, 91(6), 1359.
    de Jonge, J., van Vegchel, N., Shimazu, A., Schaufeli, W., & Dormann, C. (2010). A longitudinal test of the demand–control model using specific job demands and specific job control. International journal of behavioral medicine, 17(2), 125-133.
    Demerouti, E. (1999). Burnout: A consequence of specific working conditions among human services, and production tasks: Peter Lang, Frankfurt/Main.
    Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied psychology, 86(3), 499.
    Demerouti, E., Bakker, A. B., Vardakou, I., & Kantas, A. (2003). The convergent validity of two burnout instruments: A multitrait-multimethod analysis. European Journal of Psychological Assessment, 19(1), 12.
    Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior: Springer Science & Business Media.
    Dwyer, D. J., & Ganster, D. C. (1991). The effects of job demands and control on employee attendance and satisfaction. Journal of organizational Behavior, 12(7), 595-608.
    Fay, D., & Frese, M. (2001). The concept of personal initiative: An overview of validity studies. Human Performance, 14(1), 97-124.
    Fenlason, K. J., & Beehr, T. A. (1994). Social support and occupational stress: Effects of talking to others. Journal of organizational Behavior, 15(2), 157-175.
    Feuerhahn, N., Bellingrath, S., & Kudielka, B. M. (2013). The Interplay of Matching and Non‐Matching Job Demands and Resources on Emotional Exhaustion among Teachers. Applied Psychology: Health and Well‐Being, 5(2), 171-192.
    Folkman, S. (1984). Stress, appraisal, and coping: Springer Publishing Company LLC.
    Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared values matter. Journal of Vocational Behavior, 55(2), 254-275.
    Greenberger, D. B., Strasser, S., Cummings, L. L., & Dunham, R. B. (1989). The impact of persona control on performance and satisfaction. Organizational Behavior and Human Decision Processes, 43(1), 29-51.
    Hakanen, J. J., Bakker, A. B., & Demerouti, E. (2005). How dentists cope with their job demands and stay engaged: The moderating role of job resources. European journal of oral sciences, 113(6), 479-487.
    Hakanen, J. (2002). From burnout to job engagement-validation of the Finnish version of an instrument for measuring job engagement (UWES) in an educational organization. Tyo Ja Ihminen, 16(16), 42-58.
    Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of school psychology, 43(6), 495-513.
    Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-
    Halbesleben, J. R. (2006). Sources of social support and burnout: a meta-analytic test of the conservation of resources model. Journal of Applied psychology, 91(5), 1134.
    Halbesleben, J. R., & Buckley, M. R. (2004). Burnout in organizational life. Journal of management, 30(6), 859-879.
    Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied psychology, 87(2), 268.
    Hobfoll, S. E. (2001). The influence of culture, community, and the nested‐self in the stress process: advancing conservation of resources theory. Applied Psychology, 50(3), 337-421.
    Hobfoll, S. E. (2002). Social and psychological resources and adaptation. Review of general psychology, 6(4), 307.
    Hobfoll, S. E., & Shirom, A. (2001). Conservation of resources theory: Applications to stress and management in the workplace.
    Holroyd, K. A., & Lazarus, R. S. (1982). Stress, coping and somatic adaptation. Handbook of stress: Theoretical and clinical aspects, 21-35.
    Hu, Q., Schaufeli, W. B., & Taris, T. W. (2011). The Job Demands–Resources model: An analysis of additive and joint effects of demands and resources. Journal of Vocational Behavior, 79(1), 181-190.
    Jex, S. M., & Crossley, C. D. (2005). Organizational consequences. Handbook of work stress, 575-599.
    Johnson, J. V., & Hall, E. M. (1988). Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population. American journal of public health, 78(10), 1336-1342.
    Johnson, J. V., Hall, E. M., & Theorell, T. (1989). Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population. Scandinavian journal of work, environment & health, 271-279.
    Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724.
    Karasek Jr, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative science quarterly, 285-308.
    Karasek, R. A. (1992). Healthy work: stress, productivity, and the reconstruction of working life: Basic books.
    Landsbergis, P. A., Schnall, P. L., Deitz, D., Friedman, R., & Pickering, T. (1992). The patterning of psychological attributes and distress by “job strain” and social support in a sample of working men. Journal of behavioral medicine, 15(4), 379-405.
    Lavoie‐Tremblay, M., Trépanier, S. G., Fernet, C., & Bonneville‐Roussy, A. (2014). Testing and extending the triple match principle in the nursing profession: a generational perspective on job demands, job resources and strain at work. Journal of advanced nursing, 70(2), 310-322.
    Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied psychology, 81(2), 123.
    Leiter, M. P., & Schaufeli, W. B. (1996). Consistency of the burnout construct across occupations. Anxiety, Stress, and Coping, 9(3), 229-243.
    Leong, C. S., Furnham, A., & Cooper, C. L. (1996). The moderating effect of organizational commitment on the occupational stress outcome relationship. Human Relations, 49(10), 1345-1363.
    LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of management journal, 48(5), 764-775.
    Llorens, S., Schaufeli, W., Bakker, A., & Salanova, M. (2007). Does a positive gain spiral of resources, efficacy beliefs and engagement exist? Computers in Human Behavior, 23(1), 825-841.
    Lu, L., Siu, O. L., & Lu, C. Q. (2010). Does loyalty protect Chinese workers from stress? The role of affective organizational commitment in the Greater China Region. Stress and Health, 26(2), 161-168.
    Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational psychology, 1(1), 3-30.
    Maslach, C., & Leiter, M. P. (1997). The truth about burnout: how organization cause, personal stress and what to do about it. San. rancisco: Jossey-Bass.
    May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of occupational and organizational psychology, 77(1), 11-37.
    McClenahan, C. A., Giles, M. L., & Mallett, J. (2007). The importance of context
    specificity in work stress research: A test of the Demand-Control-Support
    academics. Work & Stress, 21(1), 85-95.
    McLaney, M. A., & Hurrell Jr, J. J. (1988). Control, stress, and job satisfaction in Canadian nurses. Work & Stress, 2(3), 217-224.
    Meijman, T. F., Mulder, G., Drenth, P., & Thierry, H. (1998). Psychological aspects of workload. Handbook of Work and Organizational Psychology. Volume, 2.
    Melamed, S., Shirom, A., Toker, S., Berliner, S., & Shapira, I. (2006). Burnout and risk of cardiovascular disease: evidence, possible causal paths, and promising research directions. Psychological bulletin, 132(3), 327.
    Meurs, J. A., & Perrewé, P. L. (2011). Cognitive activation theory of stress: An integrative theoretical approach to work stress. Journal of management, 37(4), 1043-1068.
    Ray, E., Albrecht, T., & Adelman, M. (1987). Supportive relationships and occupational stress in the workplace. Communicating social support, 172-191.
    Ray, E. B., & Miller, K. I. (1994). Social support, home/work stress, and burnout: Who can help? The journal of applied behavioral science, 30(3), 357-373.
    Reynolds, W. M. (1982). Development of reliable and valid short forms of the Marlowe‐Crowne Social Desirability Scale. Journal of clinical psychology, 38(1), 119-125.
    Robert, G., & Hockey, J. (1997). Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework. Biological psychology, 45(1), 73-93.
    Salanova, M., Agut, S., & Peiro, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied psychology, 90(6), 1217.
    Salanova, M., Llorens, S., Cifre, E., Martínez, I. M., & Schaufeli, W. B. (2003). Perceived collective efficacy, subjective well-being and task performance among electronic work groups an experimental study. Small Group Research, 34(1), 43-73.
    Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116-131.
    Sanne, B., Mykletun, A., Dahl, A. A., Moen, B. E., & Tell, G. S. (2005). Testing the job demand–control–support model with anxiety and depression as outcomes: The Hordaland Health Study. Occupational Medicine, 55(6), 463-473.
    Sargent, L. D., & Terry, D. J. (1998). The effects of work control and job demands on employee adjustment and work performance. Journal of occupational and organizational psychology, 71(3), 219-236.
    Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of organizational Behavior, 25(3), 293-315.
    Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire a cross-national study. Educational and psychological Measurement, 66(4), 701-716.
    Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of organizational Behavior, 30(7), 893-917.
    Schaufeli, W. B., & Maslach, C. (1993). Historical and conceptual development of burnout. Professional burnout: Recent developments in theory and research, 1-16.
    Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness studies, 3(1), 71-92.
    Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the Job Demands-Resources Model: Implications for improving work and health Bridging occupational, organizational and public health (pp. 43-68): Springer.
    Schaufeli, W. B., Taris, T. W., & Van Rhenen, W. (2008). Workaholism, Burnout, and Work Engagement: Three of a Kind or Three Different Kinds of Employee Well‐being? Applied Psychology, 57(2), 173-203.
    Schutte, N., Toppinen, S., Kalimo, R., & Schaufeli, W. (2000). The factorial validity of the Maslach Burnout Inventory‐General Survey (MBI‐GS) across occupational groups and nations. Journal of occupational and organizational psychology, 73(1), 53-66.
    Selye, H. (1982). History and present status of the stress concept. Handbook of stress: Theoretical and clinical aspects, 7-17.
    Shimazu, A., Shimazu, M., & Odahara, T. (2004). job control and social support as coping resources in job satisfaction. Psychological reports, 94(2), 449-456.
    Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work. Journal of Applied psychology, 88(3), 518.
    Taris, T. W., & Feij, J. A. (2004). Learning and strain among newcomers: A three-wave study on the effects of job demands and job control. The Journal of psychology, 138(6), 543-563.
    Tooren, M., & Jonge, J. (2010). The role of matching job resources in different demanding situations at work: A vignette study. Journal of occupational and organizational psychology, 83(1), 39-54.
    Ursin, H., & Eriksen, H. R. (2004). The cognitive activation theory of stress. Psychoneuroendocrinology, 29(5), 567-592.
    Van de Ven, B., van den Tooren, M., & Vlerick, P. (2013). Emotional job resources and emotional support seeking as moderators of the relation between emotional job demands and emotional exhaustion: A two-wave panel study. Journal of occupational health psychology, 18(1), 1.
    Van den Broeck, A., De Cuyper, N., De Witte, H., & Vansteenkiste, M. (2010). Not all job demands are equal: Differentiating job hindrances and job challenges in the Job Demands–Resources model. European Journal of Work and Organizational Psychology, 19(6), 735-759.
    van den Tooren, M., de Jonge, J., & Dormann, C. (2012). A matter of match? An experiment on choosing specific job resources in different demanding work situations. International journal of stress management, 19(4), 311.
    Van Vegchel, N., De Jonge, J., Bosma, H., & Schaufeli, W. (2005). Reviewing the effort–reward imbalance model: drawing up the balance of 45 empirical studies. Social science & medicine, 60(5), 1117-1131.
    Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International journal of stress management, 14(2), 121.
    Xanthopoulou, D., Bakker, A. B., Dollard, M. F., Demerouti, E., Schaufeli, W. B., Taris, T. W., & Schreurs, P. J. (2007). When do job demands particularly predict burnout? The moderating role of job resources. Journal of managerial psychology, 22(8), 766-786.
    Description: 碩士
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G1021720042
    Data Type: thesis
    Appears in Collections:[輔導與諮商碩士學位學程] 學位論文

    Files in This Item:

    File SizeFormat
    004201.pdf1730KbAdobe PDF0View/Open

    All items in 政大典藏 are protected by copyright, with all rights reserved.

    社群 sharing

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback