Please use this identifier to cite or link to this item: https://ah.nccu.edu.tw/handle/140.119/100279


Title: A CMM Assessment of Information Systems Maturity Levels in Botswana
Authors: Uzoka, Faith-Michael E.
Keywords: Information Systems;Capability Maturity Model;Software;Key Process Areas;Software Process Improvement
Date: 2010-09
Issue Date: 2016-08-16 15:44:03 (UTC+8)
Abstract: The maturity of information systems (IS) in corporate organizations has become crucial in influencing the maturity and effectiveness of other functional programs such as marketing, finance, production, and human resources. This study examines the maturity levels of IS in corporate organizations in a developing country, using the Capability Maturity Model (CMM). The results show that most parastatal and large organizations reside in the high echelon of IS maturity, while public and small organizations are still in the low levels of maturity. Majority of the organizations do not utilize the CMM software principally due to lack of knowledge of its existence. Furthermore, the study shows that the effectiveness and control of an organization's software processes and services improve as organizations move up the maturity levels.
Relation: 資管評論, 16(1), 53-84
MIS review
Data Type: article
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