Exploring the Impact of Web-based E-Procurement on Performance: Organisational, Interorganisational, and Systems Perspectives

Abstract

This study investigates how the advantages derived from implementing a Web-based e-procurement system in a supply chain can influence a firm`s organisational performance. We propose a model that includes the contextual factors from organisational, interorganisational, and systems perspectives involved in the processes of Web-enabled direct procurement. To test the model, we conducted a survey in 105 manufacturing firms in Taiwan and used partial least-squares regression for data analysis. The results revealed that electronic purchasing activities improve organisational-level efficiency as well as the interorganisational dimension. In addition, an enhanced partnership has a positive impact on the performance of both suppliers and buyers. Finally, system initiation and system breadth both have a positive impact on buyers’ organisational performance.