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Title: Critical Success Factors of Mobile Commerce Adoption: A Study Based on System Life Cycle and Diamond Model (in Chinese)
Authors: 洪為璽
Chang, She-I;Hung, Yu-Chung;Hung, Wei-Hsi;Chang, I-Cheng;Peng, Tien-Cheng
Contributors: 資管系
Keywords: Mobile Commerce;Adopting Factors;Diamond Model;System Life Cycle
Date: 2009-07
Issue Date: 2016-11-07 15:16:37 (UTC+8)
Abstract: 本研究主要目的為以系統生命週期與鑽石模式為基礎探討行動商務在每一個階段
Gowin’s Vee(1981)的學習概念工具,透過紮根理論整理出21項採用關鍵因素,並將此
21個因素歸類至Leavitt(1964)所提出的鑽石模式四大構面。配合Sathish et al.(2004)
This research aims to identify the critical successful factors of mobile commerce adoption
in each stage of system life cycle, and further to build a reference model for businesses’
consultation toward a successful mobile commerce adoption. We initially identified 21 critical
factors based on Gowin’s Vee (1981) conceptual learning framework and grounded theory
method. These factors were further arranged into a model that was developed from combining
the four aspects in Leavitt’s (1964) diamond model and the six stages in Sathish et al’s (2004)
system life cycle. A Delphi questionnaire was carried out to revise the model, and a case study
was finally used for verifying the model’s applicability. The results led to several major findings.
First, more factors from the top ten critical successful factors were categorized as technology
and task aspects. Second, system providers and users had significantly diversified views on the
importance of five factors scattered in different stages of system life cycle. Third, in overall,
the most important factor for mobile commerce adoption is support capabilities of IT vender,
and followed by the factors of senior management support and commitment, capabilities of the
project team, the communication of departments’ objectives, and clear task goals accordingly.
It is believed that the findings can help businesses develop an effective adoption plan on mobile
Relation: 資訊管理學報, 16(3), 85-110
Data Type: article
Appears in Collections:[資訊管理學系] 期刊論文

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