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Title: Citizen Relationship Management: An Exploratory Review of Online Complaints Handling at Taipei City Government in Taiwan
Authors: 蕭乃沂;陳敦源;黃東益
Contributors: the American Society for Public Administration (ASPA)
Date: 2004
Issue Date: 2008-11-28 11:27:54 (UTC+8)
Relation: The round-table Technology and Management session
Data Type: conference
Appears in Collections:[公共行政學系] 會議論文

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