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Title: 企業型基金會服務創新中介平台角色之研究
Other Titles: The Role of Corporate Foundations as the Intermediary Platform for Service Innovation
Authors: 郭靜慧
Kuo, Grace
Contributors: 國立政治大學邁向頂尖大學計畫創新研究團隊
Date: 2016
Issue Date: 2017-06-19 17:41:56 (UTC+8)
Abstract: IoT浪潮使得全球各國目前所面臨是平等的新創機會。台灣必須培養新世代從創新到創業以帶動經濟轉型。本研究是以服務系統觀為脈絡,宏碁基金會為個案,將「服務創新」六構面帶入基金會創新創業專案,剖析其服務創新的實務和歷程。服務創新六構面模型(den Hertog, van der Aa, & de Jong)的六個構面為(1)新服務概念(2)新顧客互動(3)新商業夥伴(4)新獲利模式(5)新傳遞系統:人資、組織、文化(6)新傳遞系統:技術。This research uses the service system as the core concept, and the service innovation model as the analytical framework to describe a star-up project held in the corporate foundation. The six dimensions of service innovation framework (den Hertog, van der Aa, & de Jong,): (1) new service concept; (2) new customer interaction; (3) new value system / business partners; (4) new business model; (5) new organizational service delivery system, and (6) new technological service delivery system, are applied here to examine the service innovation practices and processes.
Relation: 2016創新研究國際學術研討會: 以人為本的在地創新之跨領域與跨界的對話 2016 International conference on innovation studies- human-centered indigenous innovation: trans-disciplinary dialogue
Data Type: conference
Appears in Collections:[2016創新研究國際學術研討會] 會議論文

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