Open public sector information: Establishment of public-value oriented performance evaluation indicators

Abstract

Information held by government agencies is a valuable national resource, and it should be open to public unless there is required legal protection for sensitive information. The development of open public sector information (Open-PSI), based on people`s right to know, will enhance public values such as transparency and accountability of government, democratic participation, and even social welfare. To measure the performance of Open-PSI, this paper develops a publicvalue oriented framework to evaluate performance of central government in Taiwan. The framework shows that transparency, trust, accountability, efficiency and effectiveness are the main public values to evaluate the performance of Open-PSI. Indicators such as information quality and Security & Privacy are also included in. The lessons learned from this paper will help clarify the vision for government information management toward effective information governance, with understanding of what public values government can reach by Open-PSI. © 2014 The Authors.