Please use this identifier to cite or link to this item: https://ah.nccu.edu.tw/handle/140.119/118297


Title: 高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究
A Study on the Relationships among Professional Competences, Organizational Commitment and Job Satisfaction of Student Affairs Staff in Higher Education
Authors: 周碧惠
Contributors: 郭昭佑
周碧惠
Keywords: 學務人員專業能力
組織承諾
工作滿意度
Professional competences of student affairs staff
Organizational commitment
Job satisfaction
Date: 2018
Issue Date: 2018-07-03 17:36:20 (UTC+8)
Abstract: 本研究以公私立大學校院學務處人員為研究對象,探討高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究。採分層隨機抽樣之問卷調查法,於107年3月上旬正式問卷調查,應收800份問卷,回收有效問卷714份,回收率89.25%。
運用敘述統計、t考驗、單因子變異數分析、積差相關及階層迴歸分析,研究發現:
一、高等教育學務人員專業能力、組織承諾與工作滿意度皆具中高程度。
二、不同背景對學務人員專業能力、組織承諾與工作滿意度具顯著差異。
三、高等教育學務人員專業能力、組織承諾與工作滿意度彼此具正向相關。
四、高等教育學務人員專業能力、組織承諾對工作滿意度具中高程度的預測力。
五、組織承諾在高等教育學務人員專業能力與工作滿意度之間具高度中介效果。
六、服務地區與學校類型不影響學務人員專業能力、組織承諾或工作滿意度關係。
This study takes the staff of the Student Affairs Office of the Public and Private University School as the research object, and explores the relationship among the professional competences, organizational commitment and job satisfaction of student affairs staff in higher education. A stratified random sampling questionnaire method was adopted. Formal survey in early March of the year 107, 800 questionnaires were accepted, 714 valid questionnaires were recovered. The recovery rate was 89.25%.
Using narrative statistics,t-test,one-way ANOVA,pearson correlation coefficient,and hierarchical regression analysis,the study found that:
1.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff all have a medium to high degree.
2.Different backgrounds have significant differences in professional competences, organizational commitment and job satisfaction of student affairs staff.
3.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff are positively correlated with each other.
4.The professional competences and organizational commitment of higher education student affairs staff have a medium to high degree of predictability for job satisfaction.
5.Organizational commitments have a high degree of mediating effect between professional competences and job satisfaction of higher education student affairs staff.
6.The service area and school type will not affect the professional competences, organizational commitment, or job satisfaction relationship of student affairs staff.
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Description: 碩士
國立政治大學
學校行政碩士在職專班
104911008
Source URI: http://thesis.lib.nccu.edu.tw/record/#G0104911008
Data Type: thesis
Appears in Collections:[學校行政碩士在職專班] 學位論文

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