A study of information systems planning and its effectiveness in Taiwan

Abstract

The main objectives of this research were to compare and contrast the findings of the relationships among different stages of information systems (IS) strategic planning, system planning, plan implementation, and IS effectiveness across various organizations in Taiwan. The intent was to take a broad look at the key concerns of IS planning across cultures. The relationships among three phases of planning (strategic planning, systems planning, and plan implementation), and their relationships with user satisfaction were examined. Five hypotheses are used to examine the relationships. The correlation analysis results support the following hypotheses: (1) the extent of IS systems planning is positively associated with the extent of IS strategic planning; (2) the extent of plan implementation is positively associated with the extent of IS systems planning; and (3) the extent of IS strategic planning is positively associated with the extent of user satisfaction. IS systems planning has no effect on user satisfaction. IS plan implementation has no relationship with user satisfaction. Copyright (C) 1996 Elsevier Science Ltd