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Title: Measuring Information System Integration in the Post-Merger Phase from a Multiple-Stakeholder Perspective
Authors: Shang, Shari S. C.
Wu, Junyi
Contributors: 2019智慧企業資訊應用發展國際研討會
Keywords: IS Integration;M&A;multiple stakeholders;stakeholders' conflict
Date: 2019-06
Issue Date: 2019-07-17 15:01:11 (UTC+8)
Abstract: While information systems (IS) have been a valuable tool to coordinate the daily activities of a company, ensuring the good performance of IS integration has become one of the most critical tasks in a merger and acquisition (M&A). M&A projects are complex in terms of the integration activities and the degree of communication required among numerous stakeholders from different parties with distinct objectives. A few studies on M&A have explored the existence of relatively divergent viewpoints between stakeholders from different hierarchies and departments that could cause conflicts. This paper attempts to examine the IS integration from the perspective of multiple stakeholders, including CEOs, IS managers, and business managers of the merged companies in the post-merger phase. Based on a review of literature from different fields, a measurement framework of IS integration is created and verified with different stakeholders involved in M&A cases in the banking industry in Taiwan. A good integration among stakeholders leads to successful M&A systems integration and project management. Results reveal the differences among multiple stakeholders' measurements and provide some empirical and academic conclusions.
Relation: 2019智慧企業資訊應用發展國際研討會, p.15
Data Type: conference
Appears in Collections:[2019智慧企業資訊應用發展國際研討會] 會議論文

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