A User Approach to Open Government Data Impact Assessment

Abstract

How to achieve good governance via the development of Information and Communication Technologies (ICTs) has been a critical concern for public administrators and academic scholars in the domain of public administration. Open government data, as an enabler of transparent, accountable, and effective public administration institutions, becomes more and more important nowadays, so does the need for effective ways to evaluate its benefits and impacts. This research identifies two types public values: (1) mid-term public including transparency, accountability, and participation/collaboration; and (2) long term public values including political, social, and economic values to evaluate the impacts of open government data. We conduct a large-scale online survey of open data users` recognition and impact assessment of open government data in Taiwan. Our analysis is based information from 4,905 valid respondents. Our results indicate that the impacts of open government data is not significant yet, and government should further explore citizen needs in order to provide useful open data.