Please use this identifier to cite or link to this item: https://ah.lib.nccu.edu.tw/handle/140.119/131745
題名: 我為何要參與工會—以桃園市空服員職業工會為例
Why I Participate in Trade Union- A Case Study of Taoyuan Flight Attendants Union
作者: 許瀞心
Hsu, Ching-Hsin
貢獻者: 劉梅君
Liu, Mei-Chun
許瀞心
Hsu, Ching-Hsin
關鍵詞: 空服員
參與工會
勞動意識
flight attendants
participation in trade union
labor consciousness
日期: 2020
上傳時間: 2-九月-2020
摘要: 勞工組織工會與資方協商、爭取勞動條件改善為趨勢,過去大眾認為僅有藍領勞工的勞動條件差,然社會大眾心中高薪白領的空服員亦組織職業工會並發動罷工與資方對抗,動機值得探究。本研究以桃園市空服員職業工會為研究對象,目的在探討促使空服員參與工會與不願參與工會的因素,而空服員加入工會後,工會如何讓他們願意留會且提升勞動意識,進而對工會高度認同,及未來職業工會可能面臨招募新血的挑戰,工會又如何因應。\n研究結果發現空服員的工會參與動機受經濟和社會網絡因素影響甚多,而市場因素及企業制度激發其奮力改變現狀,然這兩次罷工事件也看出台灣多數勞工仍呈現階級意識與集體意識缺乏,沒有察覺自身其實不斷被剝削、也忽略勞工集體行動的重要性,個別勞工無法對抗資方的不合理便應訴諸於集體力量以換取權益的回歸,因此治標的方法唯有不斷給與相關知識並讓他們體會到工會的重要性,否則難以改善整個勞動階級狀態。\n此外,空職工未來可能面臨招募新會員的挑戰,建議透過機上執勤空檔於談話中提及相關話題以招募新血;加強勞教,集結會員有興趣或可能感興趣的議題進行勞教與延伸;因為工作型態與人性,參與上課、演講形式勞教課程的會員不多的狀態下,利用社群媒體讓會員及外部人士了解更多勞動知識;再者,將勞動議題帶進校園,及早將相關知識擴及青少年並培養相關人才。\n空職工主導了兩次空服員罷工事件,為歷史上重大里程碑,而長榮那次為真正的勞資對決,沒有政府或第三方介入,勞資雙方皆付出不小的代價,也造成職業工會有小一波退會,為未來他們與其他工會的借鑑。
It’s a trend that labor organizes trade union and have collective bargaining with capitalists to improve their working conditions. In the past, the public thought that only blue-collar workers suffered bad working conditions. However, white-collar workers, such as flight attendants, also organized trade union and called a strike against capitalists. The purpose of this study is to explore why flight attendants join Taoyuan Flight Attendants Union (TFAU) and find out factors that influence their participation and how the union manages to retain them and increase their labor consciousness. Besides, this study also discussed the challenge the union faces in the future and the solutions to address the challenge.\nThis study found that whether flight attendants participate in the trade union or not was influenced by economic factors and social network the most. Market factors and corporate management also push them to take actions to change the current situation. Through the strikes, we found labors in Taiwan lack class consciousness and collective consciousness so that they are not aware of the exploitation and the importance of collective action. It’s hard to resist the capitalist individually. Therefore, labors have to organize in order to fight for their rights. Therefore, the only way to improve their working conditions is to provide knowledge of labor rights and make them realize the importance of the union.\nBesides, TFAU will face the challenge of recruitment of new members, for which I would suggest that the union should enhance labor education aspread labor knowledge through social media platform or holding seminars so that union members and the general public can have a better ideas about unions and collective actions. It’s better to have younger generations to reach the knowledge in addition to the training of the talents.\nTFAU launched the strike by flight attendants twice and reach a new milestone in Taiwan. Compared to flight attendants strike of China Airline China Airline, the strike at Eva Air practiced a real confrontation between labor and capitalist, without intervention of the government or third party, and they both paid the price. It also caused flight attendants to drop out of TFAU. This event is a good lesson for other trade unions and capitalists in Taiwan.
參考文獻: 一、中文部份\n\n書籍\n\n朱柔若,(1995)。政經發展與工運變遷之跨國分析。台北市:華泰。\n林良榮、邱羽凡、張鑫隆,(2012),工會保護與不當勞動行為裁決制度。新北市:勞動視野工作室\n洪榮昭,(1992)。我國勞工教育現況及需求之研究。台北市:行政院勞工委員會。\n徐瑞珠(譯),(1992)。情緒管理的探討,台北:桂冠。(A. R. Hochschild, 1983), 97。\n張天開,(1978)。勞工教育。台北市:聯經。\n張天開,(1987)。現代工會運動。台北市:中國文化大學出版部。\n許繼峰、吳育仁(譯),(2004)。比較工會運動(原作者:Hyman, Richard)。台北縣:韋伯文化(原著出版年:2001)\n陳宗賢,(1990)。勞工運動新論。台北市:中華民國勞資關係協進會。\n陳國鈞,(1992)。勞工問題。台北市:三民。\n黃程貫,(2015)〈團體協約之非會員差別待遇(或非會員排除)條款之法律爭議—以德國勞動法之討論為重心〉,變遷中的勞動世界:理論與實際,台北:台灣勞動法學會,369\n衛民,(1993)。工會組織與勞工運動。台北縣:國立空中大學。\n衛民、許繼峰,(2019年7月5版)。勞資關係:平衡效率與公平,前程出版社。\n鍾維達,(1990)。基於群眾,進行勞教。載於鍾維達、王淑芬、李建昌(主編),台灣工運經驗(25-29頁)。台北市:前衛。\n\n\n期刊論文\n\n王惠玲,(1997)。我國職業工會功能之探討,政大勞動法學報。6。\n江盈誼、余漢儀,(2003)。〈工會中的女人:既柔順又慓悍的雙重策略〉,《臺大社會工作學刊》,8:129-168。\n周兆昱,(2014)。我國雙軌制不當勞動行為裁決制度之研究:日本法之比較為中心,思與言:人文與社會科學雜誌,52(1),89-140。\n林良榮,(2015)。論雇主支配介入與拒絕團體協商之不當勞動行為及工會保護—兼論我國裁決決定之實務案例,軍法專刊,第61卷第3期,132-134\n林振裕,(2009)。工會是保障權益,還是挑戰體制。台灣勞工季刊,21,88-97\n茆昔文,(2008)。我國職業工會發展困境初探,台灣勞工季刊,14,54。\n許鈴金,(2012)。從人力資源觀點探討學生對校外實習重視度與滿意度之研究—以遠東科技大學餐飲管理系為例。遠東學報,29(3),249。\n陳正良,(2010)。台灣工會與協商結構:朝向較極權模式作發展。台灣勞動評論,2(1),26。\n劉格珍,(2012)。勞動三法實施周年概況之初探,台灣勞工季刊,30,7-11。\n藍佩嘉,(1998)。銷售女體,女體勞動:百貨專櫃化妝品女銷售員的身體勞動,台灣社會學研究,2。\n\n\n博碩士學位論文\n\n朱若蘭(2003)。台灣報業記者勞工意識的建構與轉變(1984~2002年),國立政治大學社會學研究所碩士論文。\n何學政(2002)。我國工會與政黨關係之研究,國立政治大學政治學研究所碩士學位論文。\n余緒德(2004)。中華航空女性空服員休閒調適策略與壓力—健康關係之研究,國立東華大學觀光暨遊憩管理研究所碩士論文。\n李若雯(2019)。團體協約法第13條禁搭便車條款之研究—兼論美國代理工廠條款法理之啟示,台灣大學科際整合法律學研究所碩士論文,78-83。\n李清賢(2009)。工會勞工教育功能對工會認同與會參與之研究—以C工會為例,國立中正大學勞工研究所碩士學位論文。\n李慧萍(2006)。影響基隆市報關業職業工會會員工會承諾與工會參與之探討,國立中山大學人力資源管理研究所碩士論文。\n林品菁(2009)。微笑的飛行—空服員的情緒勞動,國立東華大學社會發展研究所碩士論文。\n林祖佑(2014)。美國排他性協商代表制之研究及對台灣之啟示,國立台灣大學法律學院科技整合法律學研究所碩士論文。\n林純菁(2005)。空服員的工作滿意與其影響因素之研究-以中華航空為例,國立暨南大學國際企業研究所碩士論文。\n林登睿(2005)。醫院中的工會組織功能之研究—以兩家醫院研究為例,國立中正大學勞工研究所碩士論文,31。\n邱如玫(2008)。空服員情緒勞務與情緒耗竭關係之研究,南台科技大學技職教育與人力資源發展研究所碩士學位論文。\n茆昔文(2010)。台灣工會參與政策與治理之研究,國立台灣大學政治學研究所碩士論文,頁37。\n連娟瓏(1998)。國內航空公司空服員工作壓力與離職傾向關係之研究,中國文化大學觀光事業研究所碩士論文。\n陳慶良(2001)。基層工會組織功能之限制和障礙─以雲林縣為例,國立中正大學勞工研究所碩士論文,18。\n謝岳峰(2012)。工會發展之探討—以我國、德國及美國為例。國立政治大學勞工研究所碩士論文,11-13。\n\n\n網際網路\n\n工會為什麼要辦勞教?2020年3月15日取自全產總官網:http://www.tctu.org.tw/front/bin/ptlist.phtml?Category=173862,\n余曉涵(2018年5月10日)。美麗華球場勞資爭議裁決 認定為不當勞動行為。中央社。取自:https://www.cna.com.tw/news/ahel/201805100390.aspx\n吳欣紜(2019年10月16日)。長榮不給罷工者優待機票 裁決認定不當勞動行為。中央社。取自:https://www.cna.com.tw/news/firstnews/201910160134.aspx\n張智琦(2019年11月11日)。高教史上裁決首勝!文大工會幹部獲判復職。苦勞網。取自:https://www.coolloud.org.tw/node/93655\n張慶玉(2016),<性別、情緒勞動,與台灣空服員的處境>,端傳媒,2019/06/15取自:https://theinitium.com/article/20160629-opinion-chinaairlines2/\n衛民(2010),新「工會法」重要修法內容與對勞資關係衝擊之研究,國政研究報告,財團法人國家政策研究基金會,2020年2月18取自:https://www.npf.org.tw/2/7993\n衛民(2010),新「團體協約法」重要修正內容對勞資關係影響之研究,載於國家政策研究基金會網頁,2020年2月15取自:https://www.npf.org.tw/2/8130\n林揚軼、呂苡榕、李志德(2016),是什麼原因引爆台灣華航史上最大罷工,端傳媒,2020/07/15取自:https://theinitium.com/article/20160624-taiwan-china-airlines-strike/\n\n二、西文部份\nAcker, J. (1990). Hierarchies, Jobs, Bodies: A Theory of Gendered Organizations. Gender& Society, 4, 139-158.\n\nAnderson, G. (1993). Emotions and Work in a Lifestyle Occupation. Journal of European Industrial Training, 17(5), 10-14.\n\nBoyd, C. & Bain, P. (1998).‘Once I Get You Up There, Where the Air is Rarified’: Health, Safety and the Working Conditions of Airline Cabin Crews. New Technology, Work and Employment, 13(1), 16-28.\n\nCrouch, C.(1993). Industrial Relations and European State Traditions. Oxford England : Clarendon Press ; New York : Oxford University Press.\n\nDunlop, John T. (1948). The Development of Labor Organization: A Theoretical Framework. Theories of the labor movement. Detroit, Michigan: Wayne State University Press.\n\nGordon, M. E., Philpot, J. W., Burt, R. E., Thompson, C. A. & Spiller, W. E. (1980). Commitment to the union: Development of a Measure and an Examination of Its Correlates. Journal of Applied Psychology Monograph, 65, 479-499.\n\nHodder, A., Williams, M., Kelly, J. & McCartney, N. (2016). “Does Strike Action Stimulate Trade Union Membership Growth?” British Journal of Industrial Relations, 55(1),165-186.\n\nHoyman, M., & Stallworth, L. (1987). Participation in Local Unions: A Comparison of Black and White Members. Industrial and Labor Relations Review, 40, 323-35.\n\nKelloway, E. K., & Barling, J. (1993). Members’ Participation in Local Union Activities: Measurement, Prediction and Replication. Journal of Applied Psychology, 78(2), 262-279.\n\nKochan, T. A. (1978). Contemporary views of American workers toward trade unions.Research Report to the Department of Labor. Washington, D.C.: GPO.\n\nLarson, S. & Nissen, B. (1987). Theories of the Labor Movement. Detroit, Michigan: Wayne State University Press.\n\nMcShane, S. L. (1986). The Multidimensionality of Union Participation. Journal of\nOccupational Psychology, 59(1), 177-187.\n\nPerlman, M. (1960). Labor Movement Theories: Past, Present, and Future. Industrial and Labor Relations Review, 13(3), 338-348.\n\nRees, T. (1990). Gender, Power and Trade Union Democracy. In Patricia Fosh and Edmund Heery (Eds.), Trade Unions and Their Members (p.177-201). Houndmills, Basingstoke, Hampshire: Macmillan.\n\nSchmidman, J., Marrone, J.J.& Remington, J. (1990). Labor Education as a Method of Enhancing Employee Rights and Responsibilities. Employee Responsibilities and Rights Journal, 3(4): 292.\n\nSchur, L. A. & Kruse, D. L. (1992) Gender Differences in Attitudes toward Unions. Industrial and Labor Relations Review, 46 (1) : 89-102.\n\nSteers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 27, 46-56.\n\nVisser, J. (2002). Why Fewer Workers Join Unions in Europe: A Social Custon Explanation of Membership Trends. British Journal of Industrial Relations,40(3),403-430\n\nWebb, Sidney & Webb, Beatrice (1894). History of Trade Unionism, New York: Longmans.\n\nWexley, K.N., & Latham, G.P. (1981). Developing and Training Human Resource in Organizations. Glenview, IL: Scott, Foresman.
描述: 碩士
國立政治大學
勞工研究所
106262018
資料來源: http://thesis.lib.nccu.edu.tw/record/#G0106262018
資料類型: thesis
Appears in Collections:學位論文

Files in This Item:
File Description SizeFormat
201801.pdf2.45 MBAdobe PDF2View/Open
Show full item record

Google ScholarTM

Check

Altmetric

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.