分辨消息的真偽： 電視新聞工作者查證網路素材之作為

Abstract

社群媒體興起，使用者生產內容已是電視新聞素材的主要來源之一，但當中有查證不易的問題。本研究主要目的為瞭解電視新聞工作者對於網路素材的查證歷程。透過深度訪談法，發現電視新聞工作者會先從網路素材提供者的陳述態度、語氣、描述事件的細節程度，評估該素材的可信度，而後，再以五種方式查證：採訪當事人、採訪涉及糾紛的相關人、採訪官方單位與權威專家、回現場採訪，以及同業資料比對。此外，社群媒體也成為查證的新工具。

Due to the rise of social media, user-generated content has become one of the main sources for TV news materials yet it is difficult to verify their authenticity; the main purpose of this study is to understand the course of verifying online materials conducted by TV journalists. Based on in-depth interviews, this study found that TV journalists begin evaluating the credibility of these material by the online material provider’s attitude, tone of statement, and the level of detail of that specific event; TV journalist will then proceed to verifying the online materials in five ways: interviewing the implicated party, interviewing the related party of the dispute, interviewing the official unit and authoritative experts, return to the site and conduct on site interviews, and compare information with people in the same trade. In addition, social media have also become a new tool for verification.