Please use this identifier to cite or link to this item: https://ah.lib.nccu.edu.tw/handle/140.119/35328
DC FieldValueLanguage
dc.contributor.advisor陳建維 博士zh_TW
dc.contributor.advisorDr. Chien-Wei Chenen_US
dc.contributor.author徐正穎zh_TW
dc.contributor.authorCheng-ying Hsuen_US
dc.creator徐正穎zh_TW
dc.creatorCheng-ying Hsuen_US
dc.date2003en_US
dc.date.accessioned2009-09-18T06:45:17Z-
dc.date.available2009-09-18T06:45:17Z-
dc.date.issued2009-09-18T06:45:17Z-
dc.identifierG0090932114en_US
dc.identifier.urihttps://nccur.lib.nccu.edu.tw/handle/140.119/35328-
dc.description碩士zh_TW
dc.description國立政治大學zh_TW
dc.description經營管理碩士學程(EMBA)zh_TW
dc.description90932114zh_TW
dc.description92zh_TW
dc.description.abstract分析層級程序法在產品刪除決策之應用zh_TW
dc.description.abstractThe recent explosion of product management in consumer packaged goods has highlighted the importance of product assortment decisions. In particular, firms are increasingly faced with the decision of which products to delete from distribution. Upon reflection, there are both strategic and tactical dimensions to this decision. Strategic approaches focus on the development of optimal product assortments as the basis for deletion decisions. Tactical approaches address incremental (i.e., item-by- item) decisions whether to delete any product, and if so, which product.\nThis thesis focuses on tactical approaches and proposes using Analytic Hierarchy Process (AHP) as a systematic and analytic tool that helps to quantify the managerial judgments in identifying the candidates for product deletion. Supported by a practical case study, which illustrates how AHP can be beneficial in quantifying both financial and non-financial product performance rankings for managers’ easier understanding and higher transparency of product deletion decision-making.en_US
dc.description.tableofcontentsTable of Contents\nDeclaration ii\nAcknowledgements iii\nAbstract iv\nTable of Contents v\nList of Figures vii\nList of Tables viii\nChapter 1 Introduction 1\n1.1 Research Background 2\n1.2 Objectives of the Research 6\n1.3 Organization of the Thesis 6\nChapter 2 Literature Review 9\n2.1 Products Proliferation 9\n2.1.1 Potential Pitfalls of Product Proliferation 10\n2.1.2 Effects of Cannibalization 12\n2.1.3 Emergence of Category Management 13\n2.2 Product Deletion 15\n2.2.1 Decision-Making of Product Deletion 15\n2.2.2 The Causes for Product Deletion 18\n2.2.3 Alternatives to Product Deletion 20\n2.3 Reaching the Decision on Product Deletion 22\n2.3.1 Identification of Deletion Candidates 22\n2.3.2 Analysis for Possible Revitalization 26\n2.3.3 Evaluate the Impacts of Product Deletion 27\n2.3.4 The ‘Death Spiral’ of Product Deletion 29\nChapter 3 Research Methodology 31\n3.1 The Analytic Hierarchy Process 32\n3.2 The Research Setting 34\n3.3 Structuring the Hierarchy 36\n3.4 Research Design 42\n3.5 Data Collection 43\nChapter 4 Findings and Discussion 46\n4.1 Results of Study 1 46\n4.2 Results of Study 2 50\n4.3 Key Findings from the Results 53\n4.4 General Discussions 54\nChapter 5 Conclusion 56\n5.1 Managerial Implications 56\n5.2 Limitation of the Current Research 57\n5.3 Directions for Future Research 58\nReferences 59\n\nList of Figures\nFigure 2-1. Schematic Overview of Hart’s Product Deletion Decision-making Model 17\nFigure 2-2. Framework of Avlonitis’s Weak Product Evaluation Process 25\nFigure 3-1. AHP Decision Tree for Identifying the Product Deletion Candidates 38\nFigure 4-1. Performance Sensitivity with Respect to Goal for Study 1 49\nFigure 4-2. Performance Sensitivity with Respect to Goal for Study 2 52\n\nList of Tables\nTable 2-1. The Causes for Product Deletion 19\nTable 2-2. Alternatives to Product Deletion 21\nTable 2-3. Review Criteria for Identifying Deletion Candidates 24\nTable 2-4. Analytic Methods for Possible Revitalization 27\nTable 2-5. Evaluation Factors for the Impact of Product Deletion 28\nTable 3-1. Definition of Abbreviations Used 39\nTable 3-2. Pairwise Comparisons of Importances of Primary Criteria 44\nTable 4-1. Overall Synthesized Weights and Ranking of Alternatives for Study 1 47\nTable 4-2. Overall Synthesized Weights and Ranking of Alternatives for Study 2 51zh_TW
dc.format.extent21875 bytes-
dc.format.extent13233 bytes-
dc.format.extent15727 bytes-
dc.format.extent16010 bytes-
dc.format.extent238730 bytes-
dc.format.extent31922 bytes-
dc.format.mimetypeapplication/pdf-
dc.format.mimetypeapplication/pdf-
dc.format.mimetypeapplication/pdf-
dc.format.mimetypeapplication/pdf-
dc.format.mimetypeapplication/pdf-
dc.format.mimetypeapplication/pdf-
dc.language.isoen_US-
dc.source.urihttp://thesis.lib.nccu.edu.tw/record/#G0090932114en_US
dc.subjectProduct Deletionen_US
dc.subjectProduct Eliminationen_US
dc.subjectAnalytic Hierarchy Process (AHP)en_US
dc.subjectMultiple Criteria Decision Making (MCDM) Problemen_US
dc.titleIdentifying Candidates for Product Deletion: An Analytic Hierarchy Process Approachzh_TW
dc.title分析層級程序法在產品刪除決策之應用zh_TW
dc.typethesisen
dc.relation.referenceReferenceszh_TW
dc.relation.referenceAaker, D.A. (1984), “Product quality: an important strategic weapon”, Business Horizons, March-April, pp. 40-43.zh_TW
dc.relation.referenceAaker, D.A. (1991), “Managing brand equity: capitalizing on the value of a brand name”, The Free Press, New York, NY.zh_TW
dc.relation.referenceAlexander, R.S. (1964), “The death and burial of sick products”, Journal of Marketing, Vol. 28, April, pp. 1-7.zh_TW
dc.relation.referenceAtuahene-Gima, K. (1997), “Adoption of new products by the sales force: the construct, research propositions, and managerial implications”, Journal of Product Innovation Management, Vol. 14, pp. 498-514.zh_TW
dc.relation.referenceAvlonitis, G. (1980), “An exploratory investigation of the product elimination decision-making process in the UK engineering industry”, Unpublished Ph.D. Thesis, Glasgow, Scotland: University of Strathclyde.zh_TW
dc.relation.referenceAvlonitis, G.J. (1982), “Problem situations evoking the product elimination decision”, The Industrial Market. Assessment of Marketing Thought And Practice, pp. 238-41.zh_TW
dc.relation.referenceAvlonitis, G.J. (1983), “The product elimination decision and strategies”, Industrial Marketing Management, Vol. 12, pp. 31-43.zh_TW
dc.relation.referenceAvlonitis, G.J. (1984), “Industrial product elimination: major factors to consider”, Industrial Marketing Management, Vol. 13, May, pp. 77-85.zh_TW
dc.relation.referenceAvlonitis, G.J. (1985a), “Product elimination decision making: does formality matter?”, Journal of Marketing, Vol. 49, pp. 41-52.zh_TW
dc.relation.referenceAvlonitis, G.J. (1985b), “Revitalising weak industrial products”, Industrial Marketing Management, Vol. 14, May, pp. 93-108.zh_TW
dc.relation.referenceAvlonitis, G.J. (1986), “The identification of weak industrial products”, European Journal of Marketing, Vol. 20 No. 10, pp. 24-42.zh_TW
dc.relation.referenceAvlonitis, G.J. (1990), “Project dropstart: product elimination and product life cycle concept”, European Journal of Marketing, Vol. 24, pp. 55-67.zh_TW
dc.relation.referenceAvlonitis, G.J. (1993), “Project dropstat: what factors do managers consider in deciding whether to drop a project?”, European Journal of Marketing, Vol. 27, pp. 35-57.zh_TW
dc.relation.referenceAvlonitis, G.J. and James, B.G.S. (1982), “Some dangerous axioms of product elimination decision-making”, European Journal of Marketing, Vol. 16, No. 1, pp. 36-48.zh_TW
dc.relation.referenceAyres, R.U. and Steger, W.A. (1985), “Rejuvenating the life cycle concept”, The Journal of Business Strategy, Vol. 6, pp. 66-76.zh_TW
dc.relation.referenceBaker, M.J. and Hart, S.J. (1999), Product strategy and management. Prentice Hall Europe.zh_TW
dc.relation.referenceBanville, G.R. and Pletcher, B. (1974), “The product elimination function”, Journal of Academy of Marketing Science, Vol. 2, pp. 432-446.zh_TW
dc.relation.referenceBayus, B.L. (1994), “Are product life cycles really getting shorter?”, Journal of Product Innovation Management, Vol. 11, pp. 300-8.zh_TW
dc.relation.referenceBayus, B.L. and Putsis, W.P. (1999), “Product proliferation: an empirical analysis of product line determinants and market outcomes”, Marketing Science, Vol. 18, No. 2, pp. 137-53.zh_TW
dc.relation.referenceBerenson, C. (1963), “Pruning the product line”, Business Horizons, Vol. 6, Summer, pp. 63-78.zh_TW
dc.relation.referenceBerry, L.L. and Hensel, J.S. (1974), “Why do some new bank products fail?”, in Berry, L.L. and Capaldini, L.A. (Eds), Marketing for the Bank Executive, Leviathan House, London.zh_TW
dc.relation.referenceBoatwright, P. and Nunes, J.C. (2001), “Reducing assortment: an attribute-based approach”, Journal of Marketing, Vol. 65, pp. 50-63.zh_TW
dc.relation.referenceBorin, N. and Ferris, P. (1990), “An empirical comparison of direct product profit and existing measures of SKU productivity”, Journal of Retailing, Vol. 66, pp. 297-314.zh_TW
dc.relation.referenceBroniarczyk, S.M., Hoyer, W.D., and McAlister, L. (1998), “Consumers’ perceptions of the assortment offered in a grocery category: The Impact of Item Reduction”, Journal of Marketing Research, Vol. 35, pp. 166-176.zh_TW
dc.relation.referenceBrouwers, W.C.J. and Stevels, A.L.N. (1997), “A cost model for the end of life stage of electronic consumer goods”, Greener Management International, Spring, No. 17, pp. 129-40.zh_TW
dc.relation.referenceBuzzell, R.D., (1966) “Competitive behavior and product life cycles.” In New Ideas for Successful Marketing, ed. J. Wright & J.L. Goldstucker, pp. 46–68. Chicago: American Marketing Association.zh_TW
dc.relation.referenceCalantone, R.J., Di Benedetto, C.A., and Schmidt, J.B. (1999), “Using the analytic hierarchy process in new product screening”, Journal of Product Innovation Management, Vol. 16, pp. 65-76.zh_TW
dc.relation.referenceCarlisle, J. and Parker, R. (1989), “Beyond negotiation: redeeming customer-supplier relationships”, John Wiley and Sons, Chichester.zh_TW
dc.relation.referenceCook, M. (2001), “The complexity of managing complexity”, Transportation & Distribution, Vol. 42, pp. 28-32.zh_TW
dc.relation.referenceCopulsky, W. (1976), “Cannibalism in the Marketplace”, Journal of Marketing, October, pp. l03-05.zh_TW
dc.relation.referenceDavies, M. (2001), “Adaptive AHP: a review of marketing applications with extensions”, European Journal of Marketing, Vol. 35, pp. 872-893.zh_TW
dc.relation.referenceDay, G.S. (1981), “The product life cycle: analysis and application issues”, Journal of Marketing, Fall, pp. 60-67.zh_TW
dc.relation.referenceDowling, G.R. (1996), “Product life cycle traps: strategic planning and shortening PLCs”, The Journal of Brand Management, Vol. 4 No. 2, pp. 119-32.zh_TW
dc.relation.referenceDrèze, X., Hoch, S.J., and Purk M.E. (1994), “Shelf management and space elasticity”, Journal of Retailing, Vol. 70 No. 4, pp. 301-26.zh_TW
dc.relation.referenceDudick, T.S. (1989), “Pricing strategies for manufacturers”, Management Accounting, Vol. 71, pp. 30-35.zh_TW
dc.relation.referenceEckles, R.W. (1971), “Product line deletion and simplification: Tough But Necessary Decisions”, Business Horizons, October, pp. 71-74.zh_TW
dc.relation.referenceECR Europe (1997), “Category management best practices report”, Roland Berger & Partners and The Partnering Group, Brussels.zh_TW
dc.relation.referenceEhrenberg, A.S.C. (1988), Repeat Buying, 2nd ed., Charles Griffin & Co. Ltd, London.zh_TW
dc.relation.referenceGadde, L. and Snehota, I. (2000), “Making the most of supplier relationships”, Industrial Marketing Management, Vol. 29, pp. 350-316.zh_TW
dc.relation.referenceGreen, P.E. and Krieger, A.M. (1987), “A consumer-based approach to designing product line extensions”, Journal of Product Innovation Management, Vol. 4, pp. 21-32.zh_TW
dc.relation.referenceGupta, Y.P. (1987), “Technical paper: a theoretical model for product elimination decisions”, International Journal of Operation & Production Management, Vol. 7, pp. 59-68.zh_TW
dc.relation.referenceHammelman, P.H. and Mazze, E.M. (1972), “Improving product abandonment decisions”, Journal of Marketing, Vol. 36, April, pp. 20-26.zh_TW
dc.relation.referenceHardle, B., Lodish, L., Kilmer, J., Beatty, D., et al (1994), “The logic of product-line extensions”, Harvard Business Review, Vol. 72, November-December, pp. 53-62.zh_TW
dc.relation.referenceHarness, D.R., Marr, N.E., and Goy, T. (1998), “The identification of weak products revisited”, Journal of Product and Brand Management, Vol. 7, No. 4, pp. 319-335.zh_TW
dc.relation.referenceHart, S.J. (1987), “An exploratory investigation of the product elimination decision in British manufacturing industry”, Unpublished PhD thesis, University of Strathclyde.zh_TW
dc.relation.referenceHart, S.J. (1988), “The causes of product elimination in British manufacturing companies”, Journal of Marketing Management, Vol. 3, No. 2, pp. 328-343.zh_TW
dc.relation.referenceHart, S.J. (1989), “Product deletion and the effects of strategy”, European Journal of Marketing, Vol. 23 No. 10, pp. 6-17.zh_TW
dc.relation.referenceHeskett, J. (1976), Marketing, Macmillan, New York, NY, pp. 581.zh_TW
dc.relation.referenceHise, R.T. and McGinnis, M.A. (1975), “Product eliminations: practices policies and ethics”, Business Horizons, Vol. 18, June, pp. 25-32.zh_TW
dc.relation.referenceHise, R.T., Parasuraman, A., and Viswanathan, R. (1984), “Product elimination: the neglected management responsibility”, Journal of Business Strategy, Vol. 4, pp. 56-63.zh_TW
dc.relation.referenceIttner, C.D., Lanen, W.N., and Larcker, D.F. (2002), “The association between activity-based costing and manufacturing performance”, Journal of Accounting Research, Vol. 40, pp. 711-726.zh_TW
dc.relation.referenceJohnson, C.R. (1980), “Constructive critique of a hierarchical prioritization scheme employing paired comparisons”, In Processing of the International Conference of Cybernetics and Society of the IEEE, Cambridge, MA: Institute of Electrical Engineers.zh_TW
dc.relation.referenceKekre, S. and Srinivasan, K. (1990), “Broader product line: a necessity to achieve success?”, Management Science, Vol. 36, No. 10, pp. 1216-1231.zh_TW
dc.relation.referenceKerin, R.A., Harvey, M.G. and Rothe, J.T. (1978), “Cannibalism and new product development”, Business Horizons, October, pp. 25-31.zh_TW
dc.relation.referenceKotler, P. (1965), “Phasing out weak products”, Harvard Business Review, March-April, pp. 107-18.zh_TW
dc.relation.referenceKratchman, S.H., Hise R., and Ulrich, T. (1975), “Management’s decision to discontinue a product”, The Journal of Accountancy, Vol. 139, No. 6, pp. 50-54.zh_TW
dc.relation.referenceLambert, D.M. and Sterling, J.U. (1988), “Identifying and Eliminating Weak Products”, Business, Vol. 38, Jul-Sep, pp. 3-10.zh_TW
dc.relation.referenceLessner, J.A. (1991), “Traps to avoid in product costing”, Journal of Accountancy, Vol. 172, pp. 87-88.zh_TW
dc.relation.referenceLoken, B. and John, D.R. (1993), “Diluting brand beliefs: when do brand extensions have a negative impact?”, Journal of Marketing, Vol. 57, July, pp. 71-84.zh_TW
dc.relation.referenceLomax, W., Hammond, K., East, R., and Clemente, M. (1997), “The measurement of cannibalization”, Journal of Product and Brand Management, Vol. 6, No. 1, pp. 27-39.zh_TW
dc.relation.referenceMarcus, M. and Minc, H. (1988), Introduction to liner algebra, Dover, New York, NY.zh_TW
dc.relation.referenceMason, C.H. and Milne, G.R. (1994), “An approach for identifying cannibalization within product line extensions and multi brand strategies”, Journal of Business Research, Vol. 31, pp. 163-70.zh_TW
dc.relation.referenceMitchell, V. and Paravassiliou, V. (1997), “Exploring consumer confusion in the watch market”, Marketing Intelligence & Planning, Vol. 15, pp. 164-172.zh_TW
dc.relation.referenceMitchell, V. and Paravassiliou, V. (1999), “Marketing causes and implications of consumer confusion”, Journal of Product and Brand Management, Vol. 8, pp. 319-39.zh_TW
dc.relation.referenceNijssen, E.J. (1999), “Success factors of line extensions of fast-moving consumer goods”, European Journal of Marketing, Vol. 33, pp. 450-469.zh_TW
dc.relation.referenceParkan, C. and Wu, M-L. (2000), “Comparison of three modern multicriteria decision-making tools”, International Journal of Systems Science, Vol. 31, pp. 497-517.zh_TW
dc.relation.referencePastore, J.M. (2000), “When pruning the product line, beware”, The Westchester County Business Journal, Vol. 39, pp. 4-6.zh_TW
dc.relation.referenceQuelch, A. and Kenny, D. (1994), “Extend profits, not product lines”, Harvard Business Review, Vol. 72, September-October, pp. 153-60.zh_TW
dc.relation.referenceRadhakrishnan, S. and Srinidhi, B. (1997), “Avoiding the death spiral: a case for activity-based costing”, Journal of Cost Management, Vol. 10, pp. 19-24.zh_TW
dc.relation.referenceReddy, S.K., Holak, S. and Bhat, S. (1994), “To extend or not extend: success determinants of line extensions”, Journal of Marketing Research, Vol. 31, May, pp. 243-62.zh_TW
dc.relation.referenceRobison, J.A. (2001), “Inventory profile analysis: an aggregation technique for improving customer service while reducing inventory”, Journal of Production and Inventory Management, Vol. 42, pp. 8-13.zh_TW
dc.relation.referenceSaaty, T.L. (1977), “A scaling method for priorities in hierarchical structures”, Journal of Mathematical Psychology, Vol. 15, pp. 234-281.zh_TW
dc.relation.referenceSaaty, T.L. (1980), The Analytic Hierarchy Process, McGraw-Hill Book Co., New York, NY.zh_TW
dc.relation.referenceSaaty, T.L. (1986), “Axiomatic foundation of the analytic hierarchy process”, Management Science, Vol. 32, pp. 841–855.zh_TW
dc.relation.referenceSaaty, T.L. (1991), “How to make a decision: the analytic hierarchy process”, European. Journal of Operation Research, Vol. 48, pp. 9-26.zh_TW
dc.relation.referenceSaaty, T.L. (1994), “Highlights and critical points in the theory and application of the analytical hierarchy process”, European Journal of Operation Research, Vol. 74, pp. 426-447.zh_TW
dc.relation.referenceSaunders, J. and Jobber, D. (1994), “Product replacement: strategies for simultaneous product deletion and launch”, Journal of Product Innovation Management, Vol. 11, pp. 433-450.zh_TW
dc.relation.referenceSmith, D.C. (1992), “Brand extensions and advertising efficiency: what can and cannot be expected”, Journal of Advertising Research, November/December, pp. 11-20.zh_TW
dc.relation.referenceSmith, D.C. and Park, C.W. (1992), “The effects of Brand extensions on market share and advertising efficiency”, Journal of Marketing Research, Vol. 29, pp. 296-313.zh_TW
dc.relation.referenceSproles, G.B. (1986), “A methodology for profiling consumers’ decision-making styles”, Journal of Consumer Affairs, Vol. 86, pp. 267-79.zh_TW
dc.relation.referenceSteinby, C. (2002), “ECR and category management- supplier`s and distributor`s joint effort to understand the empowered customer”, The 18th Annual IMP Conference, ESC Dijon, France, conference paper.zh_TW
dc.relation.referenceTauber, E.M. (1988), “Brand leverage: strategy for growth in a cost-control world”, Journal of Advertising Research, Vol. 28, pp. 26-30.zh_TW
dc.relation.referenceVyas, N.M. (1993), “Industrial product elimination decisions: some complex issues”, European Journal of Marketing, Vol. 27 No. 4, pp. 58-76.zh_TW
dc.relation.referenceWansink, B. and Huffman, C. (2001), “Revitalizing mature packaged goods”, Journal of Product and Brand Management, Vol. 10, pp. 228-242.zh_TW
dc.relation.referenceWind, Y. (1982), Product policy: concepts, methods, and strategy, Addison – Wesley, USA.zh_TW
dc.relation.referenceWorthing, P.M. (1971), “The assessment of product deletion decision indicators”, in Schreiber, T.J. and Madeo, L.A. (Eds), Fortran Application in Business Administration, Graduate School of Business Administration, University of Michigan.zh_TW
dc.relation.referenceYentis, A. and Bond, J. (1995), “Andrex comes out of the closet: a case history”, Marketing and Research Today, May, pp. 104-13.zh_TW
dc.relation.referenceZeithaml, V.A. (1988), “Consumer perceptions of price, quality and value: a means-end model and synthesis of evidence”, Journal of Marketing, Vol. 52 No. 4, pp. 2-22.zh_TW
dc.relation.referenceZenor, M.J. and Zerrillo, P.C. (1995), “Category management and its applicability to business markets: issues and outlook”, Institute for the Study of Business Markets, working paper.zh_TW
item.openairetypethesis-
item.cerifentitytypePublications-
item.fulltextWith Fulltext-
item.grantfulltextopen-
item.openairecristypehttp://purl.org/coar/resource_type/c_46ec-
item.languageiso639-1en_US-
Appears in Collections:學位論文
Files in This Item:
File Description SizeFormat
93211401.pdf21.36 kBAdobe PDF2View/Open
93211402.pdf12.92 kBAdobe PDF2View/Open
93211403.pdf15.36 kBAdobe PDF2View/Open
93211404.pdf15.63 kBAdobe PDF2View/Open
93211405.pdf233.13 kBAdobe PDF2View/Open
93211406.pdf31.17 kBAdobe PDF2View/Open
Show simple item record

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.