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Title: A Value-Based Strategic Management Process for e-Government Strategy Planning and Performance Control
Authors: 余千智
Yu, Chien-Chih
Contributors: United Nations University
Keywords: balanced scorecard;design;e-government strategies;economics;management;measurement;performance;project and people management;strategic management;strategy gap;strategy map;value creation
Date: 2007-12
Issue Date: 2010-10-06 11:34:18 (UTC+8)
Abstract: Creating values for citizens, businesses, as well as governments is the mission for launching e-government strategies and services. The effectiveness of e-government strategies depends heavily on the cause-and-effect relationships among strategic objectives, action plans, as well as performance outcomes identified and specified during the strategy formulation, project implementation, and performance measurement processes. The goal of this paper is to propose a value-based strategic management framework and process for supporting efficient and effective planning, implementation, as well as evaluation of e-government strategies. In the proposed process, concepts and methodologies including the balanced scorecard, strategy map, and strategy gap are adapted and integrated to illustrate the constructs, activities, and procedures of e-government strategic management.
Relation: ACM Proceedings of the First International Conference on Theory and Practice of Electronic Governance
Data Type: conference
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