Please use this identifier to cite or link to this item:
https://ah.lib.nccu.edu.tw/handle/140.119/60548
DC Field | Value | Language |
---|---|---|
dc.contributor | 政大公行系 | en_US |
dc.creator | Chu,Pin-Yu ;Lee,Ya-Ching ;Tseng,Hsien-Lee | en_US |
dc.date | 2011-06 | en_US |
dc.date.accessioned | 2013-09-06T03:23:54Z | - |
dc.date.available | 2013-09-06T03:23:54Z | - |
dc.date.issued | 2013-09-06T03:23:54Z | - |
dc.identifier.uri | http://nccur.lib.nccu.edu.tw/handle/140.119/60548 | - |
dc.description.abstract | Purpose – The purpose of this paper is to evaluate information and communications technology (ICT) adoption and its impact on business changes and performance. Design/methodology/approach – This paper provides a model interconnecting ICT adoption, ICT-enabled business process re-engineering (BPR), and performance in terms of external and internal organizational motivations with a balanced scorecard approach. The framework is tested using survey data from a sample of 377 chief information officers and senior information system managers. Findings – The results indicate that environment capacity fit and a dynamic environment positively affect technology adoption, which in turn directly triggers business processes changes, organizational learning and growth, while indirectly affecting improvement of customer satisfaction and financial performance. Research limitations/implications – This study is limited by its sample size due to the complexity of the questionnaire. Originality/value – This paper provides empirical evidence to examine how intra- and extra-organizational factors influence ICP adoption, how ICT shapes BPR, and business performance from a dynamic resources-based view. These findings will be valuable in understanding various motivations of ICT adoption, and predicting outcome of business performance stemming from ICT-enabled BPR. | en_US |
dc.format.extent | 177256 bytes | - |
dc.format.mimetype | application/pdf | - |
dc.language.iso | en_US | - |
dc.relation | Industrial Management Data Systems, 111(5), 735-754 | en_US |
dc.subject | Balanced scorecard;Business process re-engineering;Communications technologies;Information technology | en_US |
dc.title | Corporate Performance of ICT-Enabled Business Process Re-engineering | en_US |
dc.type | article | en |
dc.identifier.doi | 10.1108/02635571111137287 | en_US |
dc.doi.uri | http://dx.doi.org/10.1108/02635571111137287 | en_US |
item.languageiso639-1 | en_US | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.fulltext | With Fulltext | - |
item.openairetype | article | - |
item.grantfulltext | restricted | - |
item.cerifentitytype | Publications | - |
Appears in Collections: | 期刊論文 |
Files in This Item:
File | Description | Size | Format | |
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735754.pdf | 173.1 kB | Adobe PDF2 | View/Open |
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