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Title: The E-Commerce Value Matrix and Use Case Model: A Goal-Driven Methodology for Eliciting B2C Application Requirements
Authors: Hsia, Tzyh-Lih;Wu, Jen-Her;Li, Eldon Y.
Contributors: 資管系
Keywords: Electronic commerce;B2C;Application development;Value matrix;Goal-driven methodology;Use case model
Date: 2008
Issue Date: 2014-02-14 15:46:19 (UTC+8)
Abstract: We developed a goal-driven methodology for eliciting and modeling the requirements of a business-to-consumer application. It has two phases: e-commerce strategy formulation and eliciting system requirements. In the first phase, an EC value matrix is used to develop a strategy and value-adding services for a business and then necessary customized requirements are identified. In the second phase, a goal-driven approach is used to specify the system requirements based on the strategy. This methodology enables business managers and system developers to develop high-level strategies that improve value activities and obtain competitive advantage, and thereby determine the specifications of the core e-services. To illustrate the methodology, we use a B2C application of an online bookstore. Finally, implications and conclusions are discussed.
Relation: Information and Management, 45(5), 321-330
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Data Type: article
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