Please use this identifier to cite or link to this item:
https://ah.lib.nccu.edu.tw/handle/140.119/73677
DC Field | Value | Language |
---|---|---|
dc.contributor | 資管系 | |
dc.creator | 管郁君 | zh_TW |
dc.creator | Huang, Eugenia Y.;Lin, Sheng Wei | |
dc.date | 2009-12 | |
dc.date.accessioned | 2015-03-05T06:59:09Z | - |
dc.date.available | 2015-03-05T06:59:09Z | - |
dc.date.issued | 2015-03-05T06:59:09Z | - |
dc.identifier.uri | http://nccur.lib.nccu.edu.tw/handle/140.119/73677 | - |
dc.description.abstract | This study investigates the e-mail usage behavior of knowledge workers through an in-depth literature review and a focus group discussion. It finds that people are ruled by e-mail, but think otherwise. In daily usage, many of the weaknesses of e-mail are converted into strengths, and having an information system background does not necessarily lead to sophistication in using e-mail tools. Further, users regard e-mail as a print medium rather than an interactive medium, and it has to a great extent replaced face-to-face communication in the workplace. E-mail users use the medium`s carbon copy and forwarding features habitually and not out of necessity, and they do not usually handle work-related and personal e-mail messages separately. Finally, users seek opportunities to learn about e-mail functionality out of convenience, but these are not attained with ease. A contrast between these findings and conventional wisdom is drawn. | |
dc.format.extent | 160525 bytes | - |
dc.format.mimetype | application/pdf | - |
dc.relation | Journal of Computer Information Systems,50(1),65-73 | |
dc.title | DO KNOWLEDGE WORKERS USE E-MAIL WISELY? | |
dc.type | article | en |
item.openairetype | article | - |
item.cerifentitytype | Publications | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.fulltext | With Fulltext | - |
item.grantfulltext | restricted | - |
Appears in Collections: | 期刊論文 |
Files in This Item:
File | Description | Size | Format | |
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KNOWLEDGEWORKERS.pdf | 156.76 kB | Adobe PDF2 | View/Open |
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