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https://ah.lib.nccu.edu.tw/handle/140.119/78267
題名: | Is competence set expansion in the information service industry a planned behavior? The moderating effects of action control style | 作者: | Shee, Daniel Y.;Wu, Ya-Ling 吳雅鈴 |
貢獻者: | 資管系 | 關鍵詞: | action control style;competence set expansion;information service industry | 日期: | Dec-2008 | 上傳時間: | 3-Sep-2015 | 摘要: | Technological advancement has brought dramatic changes to most industries. As a result, the pressure to compete has intensified tremendously. This is especially evident in the information service (IS) industry where the need of companies to expand their employees` competence set (CS) becomes critical. This study investigated whether CS expansion in the IS industry is a planned behavior moderated by individual style of action control. A mail survey was carried out to collect data from the IS companies in Taiwan. A total of 190 valid samples were obtained. The results of analyses showed that our proposed model provided a good fit to the data. Attitude tendency (AT), subjective norms (SN), and computer/information technology (IT) self-efficacy positively affected employees` intentions of expanding the CS. Moreover, we found that the action control style moderated the effects of AT, SN, and computer/IT self-efficacy on behavioral intention. The implications of this study as well as its limitations are discussed. | 關聯: | Service Industries Journal, 28(10), 1385-1398 | 資料類型: | article | DOI: | http://dx.doi.org/10.1080/02642060802250203 |
Appears in Collections: | 期刊論文 |
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