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題名: | Integrating E-services with a Telecommunication E-commerce using Service-Oriented Architecture | 作者: | Chou, Tung-Hsiang;Lee, Yu-Min | 貢獻者: | 資訊管理學系 | 關鍵詞: | electronic services; telecommunication; enterprise application integration In the past; electronic commerce only focused on customer-to-business web interaction and on business-tobusiness web interaction. With the emergence of business process management and of service-oriented architecture; the focus has shifted to the development of e-services that integrate business processes and that diversify functionalities available to customers. The potential of electronic commerce and its information technology also has attracted some telecommunication corporations—for example; Chunghwa Telecom; Singtel Telecom; and AT&T. They have built their electronic commerce environment on the Internet; too. Most of these worldwide telecom corporations have many kinds of operations support systems in their backend environment. In the past; enterprises had to integrate their telecom services manually; so that they could work together. However; this integration required considerable time and cost; and it worked only for the specific services that were manually linked. Adding additional services required even more effort. And then; enterprise application integration (EAI) solved these kinds of problems by working via point-to-point interfaces. In this paper; we present a research framework to describe the method. Then; we use two illustrations to explain the generality of our method; and we focus on how international telecom corporations have become concerned with the agility; the leanness; and the integration underlying electronic services (e-services) integration with enterprise application interface technology. |
日期: | 2008 | 上傳時間: | 23-Oct-2015 | 關聯: | Journal of Software, 3(9), 60-67 | 資料類型: | article | DOI: | http://dx.doi.org/10.4304/jsw.3.9.60-67 |
Appears in Collections: | 期刊論文 |
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