Developing foresight-based IT governance strategies through scenario analysis

Abstract

The development of the Internet has revolutionized the methods in which governments provide public services by modifying traditional government duties and eliminating obsolete professional strategies and government structures. The increased citizen concern regarding the ability of an e-government to provide timely and effective services and other shifts are not only passively connected to the affairs of relevant units, but also require cross-organizational and collaborative innovative e-government mechanisms. This study examines and compares the development of an e-government in countries such as the U.S., Singapore, Canada, the U.K., Japan, and Taiwan using data obtained from the Brown University Taubman Center for Public Policy, the United Nations Department of Economic and Social Affairs, and the Waseda University Institute of e-Government. The changing of citizen residences is used as the test case for scenario analysis to examine the "current state" of IT governance implementation and to develop "active service" strategies, that is, the establishment of active offices. G2G participation mechanisms and G2B partnership mechanisms are established to improve current conditions.