工作滿足、組織承諾、組織公民行為與離職傾向之關係探討-以某中國台商個案公司為例

Abstract

本研究以中國大陸為研究區域，探討工作滿足、組織承諾、組織公民行為、離職傾向間的影響關係。並以人口統計變項為控制變數，對以上變項檢定是否具有顯著差異。本研究以某台灣上市上櫃企業中國大陸公司員工為研究對象，並以普查發放問卷，有效回收問卷共311份，有效問卷回收率為98%。並使用敘述統計、信度、效度、因素、多元迴歸、路徑分析等方法。研究結果發現工作滿足會正向顯著影響組織承諾、組織公民行為，其中外在滿足變項會負向顯著影響離職傾向。而組織承諾、組織公民行為會負向顯著影響離職傾向。藉由路徑分析發現工作滿足對離職傾向負向影響總效果最強，其次為組織承諾。

This research Using factory workers located in Mainland China of a public traded Taiwanese company as general survey (census) samples, this study explores the relationship between employees’ job satisfaction, organizational commitment, organizational citizenship behavior, and turnover intention. Result find job satisfaction positive affect organizational commitment and organizational citizenship behavior. Organizational commitment and organizational citizenship behavior negative affect turnover intention. Path analysis find in the turnover intention total effect, there are highest in job satisfaction, organizational commitment be second.