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|Other Titles:||The Economy of Knowledge: How the Bureau of National Health Insurance Managed Its Knowledge Creation?|
economy of knowledge;knowledge economy;knowledge creation;national health insurance
|Issue Date:||2016-06-20 15:00:48 (UTC+8)|
Few people made optimistic predictions when the national health insurance（NHI）was just implemented. To the surprise of many, the NHI program survived several crises and seems to stand firm, despite it faces a wide spectrum of difficulties. We believe that the Bureau of NHI must have done something right. Taiwan’s NHI might seem similar in its rough contour with those in advanced countries, there is really no reference when it comes to the details of implementation. The Bureau of course had a hard time at its nascent stage under the pressure of unsatiated demand from the public, hostility from the medical profession, and ubiquitous political interferences. The Bureau, after a period of chaos, was able to pull off and put itself on the track. Drawing on the procedures of grounded theory and using what we call “recursive focus-group discussion session”, we found that, the economy of knowledge on the part of the Bureau was inline with a number of the sound principles in the literature of knowledge creation in an organization. In particular, the interaction between the tacit and explicit knowledge has contributed to a great deal of knowledge creation of the Bureau; non-zero-sum competition among the branches was conducive to sharing of newly created knowledge. Besides, a multitude of the supervisors leaves no room for the Bureau to make mistakes. The “creative chaos” intentionally created by the upper echelon also headed off any demoralizing factors and has kept the staffs creative.
the NCCU Journal of Sociology
|Appears in Collections:||[the NCCU Journal of Sociology] Journal Articles|
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