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題名 行政機關效能評量之理論建構
作者 呂育誠
貢獻者 張潤書
呂育誠
日期 1990
1989
上傳時間 2-May-2016 17:09:07 (UTC+8)
摘要 論文提要
     組織是人羣的結合，因此如何引導組織正確運作一直是組織研究者之中心問題。
     早期學者認為效率原則，即以最低成本獲致最大產出是組織運作最高原則。然而隨著組織日趨開放以及時代環境的變遷，如何在效率原則外使組織更能回應內外環境要求，或是取得成長、生存的能力等問題逐漸受到學者重視。這些問題的綜合就是組織效能(Effectiveness)問題。
     效能觀念雖然日漸受到肯定，但效能所指為何?性質為何?學者各根據不同理論背景而產生許多不同界定，連帶的，對於人們判斷某一組織是否具有效能，即效能的評量方法，亦有互異的取向與重心。
     對於行政機關而言，效能雖然呈現上述狀況，但卻仍具有特殊之意義，由於自六0年代開始的一連串新公共行政運動，行政機關不僅被要求符合「廉」的原則，更要具備「能」的潛力，除了不浪費公帑，更要用之所當用。這些都涵蓋在組織效能的研究中。
     本論文基於上述背景，嘗試找出一套適合行政機關組織範圍之校能評量方法。全文共分七章，第一章敘述本文之研究動機、目的、方法與全文架構，並釐清效能與相關名詞的意義。第二章則將學者各種放能概念加以比較，並據以說明效能具有之特性與重要程度。第三章針對行政機關所處之環境，分別自系統運作各面向討論其與效能之關係並在章末提出本文對行政機關之效能定義。第四章自三種途徑分別討論現有之效能評量方式並評論其間優劣。第五章是承接三、四章之討論，審視在行政機關特有環境下進行效能評量可能須考慮的因素，這些因素並在第六章中加以整合，以形成本文嘗試性的理論假定。第七章則對全文作一回顧與展望。
     希望藉由上述對行政機關效能問題完整且連貫的探討，一方面能協助行政機關脫離效能概念混淆的困擾，另一方面亦提供機關更適當、可行之效能評量方式。
參考文獻 【參考書目】
     一.中文書籍
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     二.中文期刊
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     14劉耀武，臺灣省試辦行政生產力之檢討與分析，行政機關生產力衡量模式研討會論文集，前揭書。
     
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     38.Megginson,L. C. ,& Mosley,D. C. ,et.al . , Management:Concepts and Applications,2nd., N.Y. :Harper & Row,Publishers,Inc.,1986.
     39.Meyer,J.,& Scott,W. R., Organizational Environment:Ritual and Rationality,Beverly Hills:Saga Publications,1983。
     40 . Miller , T. C . , Public Sector Performance: A Conceptual TurnningPoint, Maryland: The Johns Hopkins University Press,1984.
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     42.Moor,F.G., Management in Organization , N. Y. :John Wiley and Sons., Co., 1982.
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     46.Price,J. L., Organizational Effectiveness: An Inventory of Propositions, Ill . :Richard D. Irwin, Inc. ,1968.
     47.R. H . Hall & R. E.Quinn.,(eds . ) Organizational Theory and Public Policy, Beverly Hills : Saga Publications,1983.
     48 . Robbins,S . P., Management: Concepts and Practices, N. J . :Prentice-Hall , Inc., 1984.
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     50.Starling,G., Strategies for Policy Making, Ill . :The Dorsey Press, 1988.
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     四.英文期刊
     1.Angle,H. L.,& Perry, J. L.," An Emperical Assessment of Organizational Commitment and Organizational Effectiveness" Administration Science Quarterly,Vol . 26, March, 1981.
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     8.Coulter,P . B. , "Organizational Effectiveness In the Public Sector: The Example of Municipal Fire Protection " ,Administrative Science Quarterly, Vol . 24, 1979.
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     10. _________ ______ _ , "A System-Resource Approach for Evaluating organization Effectiveness”, Human Relations,Vol.7,1978.
     1l.Dalton, D. R., et. al., "Organizational Structure and Performance: A Critical Review " , Academy of Management Review , Vol.5, No . 1, 1980.
     12.Duchan, R. B. , Multiple Decision-Making Structure Uncertatnity: the Impact on Organizational Effectiveness",Human Relations, Vol.26, No.3, 1973.
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描述 碩士
國立政治大學
公共行政學系
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002005160
資料類型 thesis
dc.contributor.advisor 張潤書zh_TW
dc.contributor.author (Authors) 呂育誠zh_TW
dc.creator (作者) 呂育誠zh_TW
dc.date (日期) 1990en_US
dc.date (日期) 1989en_US
dc.date.accessioned 2-May-2016 17:09:07 (UTC+8)-
dc.date.available 2-May-2016 17:09:07 (UTC+8)-
dc.date.issued (上傳時間) 2-May-2016 17:09:07 (UTC+8)-
dc.identifier (Other Identifiers) B2002005160en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/89807-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description.abstract (摘要) 論文提要
     組織是人羣的結合，因此如何引導組織正確運作一直是組織研究者之中心問題。
     早期學者認為效率原則，即以最低成本獲致最大產出是組織運作最高原則。然而隨著組織日趨開放以及時代環境的變遷，如何在效率原則外使組織更能回應內外環境要求，或是取得成長、生存的能力等問題逐漸受到學者重視。這些問題的綜合就是組織效能(Effectiveness)問題。
     效能觀念雖然日漸受到肯定，但效能所指為何?性質為何?學者各根據不同理論背景而產生許多不同界定，連帶的，對於人們判斷某一組織是否具有效能，即效能的評量方法，亦有互異的取向與重心。
     對於行政機關而言，效能雖然呈現上述狀況，但卻仍具有特殊之意義，由於自六0年代開始的一連串新公共行政運動，行政機關不僅被要求符合「廉」的原則，更要具備「能」的潛力，除了不浪費公帑，更要用之所當用。這些都涵蓋在組織效能的研究中。
     本論文基於上述背景，嘗試找出一套適合行政機關組織範圍之校能評量方法。全文共分七章，第一章敘述本文之研究動機、目的、方法與全文架構，並釐清效能與相關名詞的意義。第二章則將學者各種放能概念加以比較，並據以說明效能具有之特性與重要程度。第三章針對行政機關所處之環境，分別自系統運作各面向討論其與效能之關係並在章末提出本文對行政機關之效能定義。第四章自三種途徑分別討論現有之效能評量方式並評論其間優劣。第五章是承接三、四章之討論，審視在行政機關特有環境下進行效能評量可能須考慮的因素，這些因素並在第六章中加以整合，以形成本文嘗試性的理論假定。第七章則對全文作一回顧與展望。
     希望藉由上述對行政機關效能問題完整且連貫的探討，一方面能協助行政機關脫離效能概念混淆的困擾，另一方面亦提供機關更適當、可行之效能評量方式。		zh_TW
dc.description.tableofcontents 目次
     第一章緒論
     第一節.研究動機與目的………p1
     第二節.研究方法………p4
     第三節.相關名詞辨正………p8
     附註………p15
     第二章效能之概念
     第一節.效能之界定………p19
     第二節.效能之特性………p24
     第三節.效能評量對組織之意義………p30
     附註………p33
     第三章行政機關特性與效能評量之關係
     第一節.自行政機關的輸入面而言………p39
     第二節.自行政機關的輸出面而言………p43
     第三節.自行政機關的環境而言………p47
     第四節.自行政機關的運作過程而言………p51
     第五節.行政機關之效能界定………p56
     附註………p59
     第四章效能評量理論之審度
     第一節.效能評量之趨勢………p64
     第二節.目的研究途徑………p68
     第三節系統資源研究途徑………p76
     第四節內部過程研究途徑………p84
     附註………p92
     第五章行政機關效能評量的權變觀點
     第一節.多元價值的重視………p100
     第二節.效能評量面臨的問題………p109
     第三節.行政機關效能評量應考慮的變數………p120
     附註………p128
     第六章一個嘗試性的理論假定(Theorical Assumption)
     第一節.基本觀念………p134
     第二節.行政機關效能評量之過程………p146
     第三節.對本架構之評價………p157
     附註………p168
     第七章結論
     第一節.效能評量對行政機關的影響………p172
     第二節評量障礙的解決之道………p176
     第三節.對效能評量的展望………p179
     [附錄]層級分析法及其應用………p184
     參考書目………p193		zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002005160en_US
dc.title (題名) 行政機關效能評量之理論建構zh_TW
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 【參考書目】
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