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題名 組織採用資訊科技之彙整分析
Organizational Adoption of Information Technology: An Integrated Analysis作者 傅品甄 貢獻者 梁定澎<br>林怡伶
傅品甄關鍵詞 書目計量學
彙整分析
組織
資訊科技
採用
Bibliometrics
Meta analysis
Organization
Information technology
Adoption日期 2017 上傳時間 28-八月-2017 13:38:55 (UTC+8) 摘要 今已有許多學者研究組織採用資訊科技之議題，而人們看待資訊科技的心態也隨時間變化，影響組織採用IT之因素也許多種，而不同的學者所探討的理論架構和變數也不同，本研究欲做此方向的文獻統整，了解研究趨勢與未來研究方向。本研究利用彙整分析之研究方法，將過去三十年相關的文獻利用關鍵字搜尋，並利用人工篩選後分析結果，最後我們發現：(1)科技、組織、環境三個因素確實會影響組織採用資訊科技，證實了TOE架構在研究組織採用資訊科技相關之議題的適用性。(2)有些變數像是「顧客滿意」和「採用時機」現在比較少學者探討，但在樣本數足夠的情況下可能是有影響力的變數，未來學者可考慮納入探討。(3)發現「高層支持」、「預期效益」、「競爭壓力」都是確實會影響組織採用資訊科技時會考慮的變數，在實務上，資訊科技的供應商在推廣產品上，應該致力於高層主管的推廣。
Organizational adoption of information technology is an important research issue for many scholars. However, different scholars may investigate the issue from different technological, organizational and contextual factors (called TOE model), which may lead to inconsistent findings. Therefore, this research aims to build a profile of previously published literature to show historical development. This research adopts bibliometrics as our research method and uses CiteSpace and CATAR toolkit to do our analysis. The results indicate that (1) technology, organization and the environment do affect the organization adoption of Information Technology, confirming the applicability of the TOE model in studying organizational adoption of information technology; (2) some variables like customer satisfaction and timing of adoption are under- explored, more research in the future may better understand their influences; (3) top-management support, expected benefits and competitive pressure are key factors that affect the adoption of IT. In practice, IT vendors may use the result to help promote their products.參考文獻 李光國，2011，從科技-組織-環境觀點探討電子化企業發展資訊科技能力影響因素之實證研究。林東清，1995，『影響企業引進資訊科技成效之組織因素』，管理評論，14(2)，59-84。林珊珊，1994，『影響企業資訊科技評估與引進策略之實證研究』，國立中山大學資訊管理研究所碩士論文。洪新原、梁定澎、張嘉銘，2005，『科技接受模式之彙總研究』，資訊管理學報， 12(4)，211-234。孫思源、林東清，1999，『企業採用資訊科技影響構面因素之彙總研究』。曾元顯，2011，『文獻內容探勘工具-CATAR-之發展和應用』，圖書館學與資訊科學，37(1)。葉逸萱，2011，『企業採用資訊科技之配適-可行性延伸模式』。蕭詠璋、陳忠仁，2008，『組織變革與資訊科技對組織績效影響之研究』，組織與管理，1(1)，73-94。Ahmad, S. Z., Abu Bakar, A. R., Faziharudean, T. M., & Mohamad Zaki, K. A. 2015."An empirical study of factors affecting e-commerce adoption among small-and medium-sized enterprises in a developing country: Evidence from Malaysia",Information Technology for Development, 21(4), 555-572.Baker, J. 2012."The technology–organization–environment framework," In Information systems theory , pp. 231-245, Springer New York.Chen, C. 2004."Searching for intellectual turning points: Progressive knowledge domain visualization," Proceedings of the National Academy of Sciences, 101, suppl 1, 5303-5310.Chen, C. 2006."CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature",Journal of the American Society for Information Science and Technology, 57(3), 359-377.Chen, C. 2012."Predictive effects of structural variation on citation counts",Journal of the American Society for Information Science and Technology, 63(3), 431-449.Chen, C. and Leydesdorff, L. 2013."Patterns of connections and movements in dual-map overlays: A new method of publication portfolio analysis",Journal of the Association for Information Science and Technology, 65(2), 334-351.Chen, C., Ibekwe-SanJuan, F., Hou, J. 2010,"The structure and dynamics of co-citation clusters: A multiple-perspective co-citation analysis",Journal of the American Society for Information Science and Technology, 61(7), 1386-1409.Chou, Y. C., Chuang, H. H. C., & Shao, B. B. 2014. "The impacts of information technology on total factor productivity: A look at externalities and innovations," International Journal of Production Economics, 158, 290-299.Depietro, R., Wiarda, E., & Fleischer, M. 1990. "The context for change: Organization, technology and environment," The processes of technological innovation, 199(0), 151-175.Glass, G. V. 1976."Primary, Secondary, and Meta-Analysis of Research", Educational researcher, 5(10), 3-8.Gupta, B., Dasgupta, S. & Gupta, A. 2008."Adoption of ICT in a government organization in a developing country: An empirical study," The Journal of Strategic Information Systems, 17(2), 140-154.Hsu, C. L., & Lin, J. C. C. 2016,"Factors affecting the adoption of cloud services in enterprises",Information Systems and e-Business Management, 14(4), 791-822.Ifinedo, P. 2011,"An empirical analysis of factors influencing Internet/e-business technologies adoption by SMEs in Canada",International Journal of Information Technology & Decision Making, 10(04), 731-766.Kuan, K. K., & Chau, P. Y. 2001,"A perception-based model for EDI adoption in small businesses using a technology–organization–environment framework",Information & management, 38(8), 507-521.Lin, H. F. 2014,"Understanding the determinants of electronic supply chain management system adoption: Using the technology–organization–environment framework", Technological Forecasting and Social Change, 86, 80-92.Niederman, F., Brancheau, J. C., & Wetherbe, J. C. 1991,"Information systems management issues for the 1990s",MIS quarterly, 475-500.Pan, M. J., & Jang, W. Y. 2008,"Determinants of the adoption of enterprise resource planning within the technology-organization-environment framework: Taiwan`s communications industry",Journal of Computer information systems, 48(3), 94-102.Persson, O., Danell, R. & Schneider, J. W. 2009."How to use Bibexcel for various types of bibliometric analysis," Celebrating scholarly communication studies: A Festschrift for Olle Persson at his 60th Birthday, 5, 9-24.Pritchard, A. 1969."Statistical bibliography or bibliometrics," Journal of documentation, 25, 348.Rahimli, A. 2013."Factors influencing organization adoption decision on cloud computing," International Journal of Cloud Computing and Services Science, 2(2), 141.Schermann, M., Dongus, K., Yetton, P. & Krcmar, H. 2016."The role of transaction cost economics in information technology outsourcing research: a meta-analysisof the choice of contract type,"The Journal of Strategic Information Systems, 25(1), 32-48.van de Weerd, I., Mangula, I. S., & Brinkkemper, S. 2016,"Adoption of software as a service in Indonesia: Examining the influence of organizational factors",Information & Management, 53(7), 915-928.Van Eck, N. J. & Waltman, L. 2010."Software survey: VOSviewer, a computer program for bibliometric mapping," Scientometrics, 84(2), 523-538.Wang, Y. S., Li, H. T., Li, C. R., & Zhang, D. Z. 2016,"Factors affecting hotels` adoption of mobile reservation systems: A technology-organization-environment framework",Tourism Management, 53, 163-172.Zupic, I. & Čater, T. 2015."Bibliometric methods in management and organization," Organizational Research Methods, 18(3), 429-472. 描述 碩士
國立政治大學
資訊管理學系
104356034資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104356034 資料類型 thesis dc.contributor.advisor 梁定澎<br>林怡伶 zh_TW dc.contributor.author (作者) 傅品甄 zh_TW dc.creator (作者) 傅品甄 zh_TW dc.date (日期) 2017 en_US dc.date.accessioned 28-八月-2017 13:38:55 (UTC+8) - dc.date.available 28-八月-2017 13:38:55 (UTC+8) - dc.date.issued (上傳時間) 28-八月-2017 13:38:55 (UTC+8) - dc.identifier (其他 識別碼) G0104356034 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/112275 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 資訊管理學系 zh_TW dc.description (描述) 104356034 zh_TW dc.description.abstract (摘要) 今已有許多學者研究組織採用資訊科技之議題，而人們看待資訊科技的心態也隨時間變化，影響組織採用IT之因素也許多種，而不同的學者所探討的理論架構和變數也不同，本研究欲做此方向的文獻統整，了解研究趨勢與未來研究方向。本研究利用彙整分析之研究方法，將過去三十年相關的文獻利用關鍵字搜尋，並利用人工篩選後分析結果，最後我們發現：(1)科技、組織、環境三個因素確實會影響組織採用資訊科技，證實了TOE架構在研究組織採用資訊科技相關之議題的適用性。(2)有些變數像是「顧客滿意」和「採用時機」現在比較少學者探討，但在樣本數足夠的情況下可能是有影響力的變數，未來學者可考慮納入探討。(3)發現「高層支持」、「預期效益」、「競爭壓力」都是確實會影響組織採用資訊科技時會考慮的變數，在實務上，資訊科技的供應商在推廣產品上，應該致力於高層主管的推廣。 zh_TW dc.description.abstract (摘要) Organizational adoption of information technology is an important research issue for many scholars. However, different scholars may investigate the issue from different technological, organizational and contextual factors (called TOE model), which may lead to inconsistent findings. Therefore, this research aims to build a profile of previously published literature to show historical development. This research adopts bibliometrics as our research method and uses CiteSpace and CATAR toolkit to do our analysis. The results indicate that (1) technology, organization and the environment do affect the organization adoption of Information Technology, confirming the applicability of the TOE model in studying organizational adoption of information technology; (2) some variables like customer satisfaction and timing of adoption are under- explored, more research in the future may better understand their influences; (3) top-management support, expected benefits and competitive pressure are key factors that affect the adoption of IT. In practice, IT vendors may use the result to help promote their products. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究背景與動機 1第二節 研究目的 2第三節 研究流程 2第二章 文獻探討 4第一節 組織採用資訊科技之概念 4第二節 TOE理論架構 4第三節 書目計量學 8第四節 彙整分析 13第三章 研究方法 15第一節 研究架構 15第二節 研究假說 15第三節 研究工具 16第四章 資料分析 17第一節 書目計量分析資料收集 17第二節 彙整分析資料收集 20第三節 書目計量分析結果 21第四節 彙整分析結果 30第五章 結論與建議 42第一節 研究結論 42第二節 研究貢獻 43第三節 研究限制 43第四節 未來研究方向 44參考文獻 45附錄一 69篇彙整分析之文獻 48 zh_TW dc.format.extent 1707122 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104356034 en_US dc.subject (關鍵詞) 書目計量學 zh_TW dc.subject (關鍵詞) 彙整分析 zh_TW dc.subject (關鍵詞) 組織 zh_TW dc.subject (關鍵詞) 資訊科技 zh_TW dc.subject (關鍵詞) 採用 zh_TW dc.subject (關鍵詞) Bibliometrics en_US dc.subject (關鍵詞) Meta analysis en_US dc.subject (關鍵詞) Organization en_US dc.subject (關鍵詞) Information technology en_US dc.subject (關鍵詞) Adoption en_US dc.title (題名) 組織採用資訊科技之彙整分析 zh_TW dc.title (題名) Organizational Adoption of Information Technology: An Integrated Analysis en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 李光國，2011，從科技-組織-環境觀點探討電子化企業發展資訊科技能力影響因素之實證研究。林東清，1995，『影響企業引進資訊科技成效之組織因素』，管理評論，14(2)，59-84。林珊珊，1994，『影響企業資訊科技評估與引進策略之實證研究』，國立中山大學資訊管理研究所碩士論文。洪新原、梁定澎、張嘉銘，2005，『科技接受模式之彙總研究』，資訊管理學報， 12(4)，211-234。孫思源、林東清，1999，『企業採用資訊科技影響構面因素之彙總研究』。曾元顯，2011，『文獻內容探勘工具-CATAR-之發展和應用』，圖書館學與資訊科學，37(1)。葉逸萱，2011，『企業採用資訊科技之配適-可行性延伸模式』。蕭詠璋、陳忠仁，2008，『組織變革與資訊科技對組織績效影響之研究』，組織與管理，1(1)，73-94。Ahmad, S. Z., Abu Bakar, A. R., Faziharudean, T. M., & Mohamad Zaki, K. A. 2015."An empirical study of factors affecting e-commerce adoption among small-and medium-sized enterprises in a developing country: Evidence from Malaysia",Information Technology for Development, 21(4), 555-572.Baker, J. 2012."The technology–organization–environment framework," In Information systems theory , pp. 231-245, Springer New York.Chen, C. 2004."Searching for intellectual turning points: Progressive knowledge domain visualization," Proceedings of the National Academy of Sciences, 101, suppl 1, 5303-5310.Chen, C. 2006."CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature",Journal of the American Society for Information Science and Technology, 57(3), 359-377.Chen, C. 2012."Predictive effects of structural variation on citation counts",Journal of the American Society for Information Science and Technology, 63(3), 431-449.Chen, C. and Leydesdorff, L. 2013."Patterns of connections and movements in dual-map overlays: A new method of publication portfolio analysis",Journal of the Association for Information Science and Technology, 65(2), 334-351.Chen, C., Ibekwe-SanJuan, F., Hou, J. 2010,"The structure and dynamics of co-citation clusters: A multiple-perspective co-citation analysis",Journal of the American Society for Information Science and Technology, 61(7), 1386-1409.Chou, Y. C., Chuang, H. H. C., & Shao, B. B. 2014. "The impacts of information technology on total factor productivity: A look at externalities and innovations," International Journal of Production Economics, 158, 290-299.Depietro, R., Wiarda, E., & Fleischer, M. 1990. "The context for change: Organization, technology and environment," The processes of technological innovation, 199(0), 151-175.Glass, G. V. 1976."Primary, Secondary, and Meta-Analysis of Research", Educational researcher, 5(10), 3-8.Gupta, B., Dasgupta, S. & Gupta, A. 2008."Adoption of ICT in a government organization in a developing country: An empirical study," The Journal of Strategic Information Systems, 17(2), 140-154.Hsu, C. L., & Lin, J. C. C. 2016,"Factors affecting the adoption of cloud services in enterprises",Information Systems and e-Business Management, 14(4), 791-822.Ifinedo, P. 2011,"An empirical analysis of factors influencing Internet/e-business technologies adoption by SMEs in Canada",International Journal of Information Technology & Decision Making, 10(04), 731-766.Kuan, K. K., & Chau, P. Y. 2001,"A perception-based model for EDI adoption in small businesses using a technology–organization–environment framework",Information & management, 38(8), 507-521.Lin, H. F. 2014,"Understanding the determinants of electronic supply chain management system adoption: Using the technology–organization–environment framework", Technological Forecasting and Social Change, 86, 80-92.Niederman, F., Brancheau, J. C., & Wetherbe, J. C. 1991,"Information systems management issues for the 1990s",MIS quarterly, 475-500.Pan, M. J., & Jang, W. Y. 2008,"Determinants of the adoption of enterprise resource planning within the technology-organization-environment framework: Taiwan`s communications industry",Journal of Computer information systems, 48(3), 94-102.Persson, O., Danell, R. & Schneider, J. W. 2009."How to use Bibexcel for various types of bibliometric analysis," Celebrating scholarly communication studies: A Festschrift for Olle Persson at his 60th Birthday, 5, 9-24.Pritchard, A. 1969."Statistical bibliography or bibliometrics," Journal of documentation, 25, 348.Rahimli, A. 2013."Factors influencing organization adoption decision on cloud computing," International Journal of Cloud Computing and Services Science, 2(2), 141.Schermann, M., Dongus, K., Yetton, P. & Krcmar, H. 2016."The role of transaction cost economics in information technology outsourcing research: a meta-analysisof the choice of contract type,"The Journal of Strategic Information Systems, 25(1), 32-48.van de Weerd, I., Mangula, I. S., & Brinkkemper, S. 2016,"Adoption of software as a service in Indonesia: Examining the influence of organizational factors",Information & Management, 53(7), 915-928.Van Eck, N. J. & Waltman, L. 2010."Software survey: VOSviewer, a computer program for bibliometric mapping," Scientometrics, 84(2), 523-538.Wang, Y. S., Li, H. T., Li, C. R., & Zhang, D. Z. 2016,"Factors affecting hotels` adoption of mobile reservation systems: A technology-organization-environment framework",Tourism Management, 53, 163-172.Zupic, I. & Čater, T. 2015."Bibliometric methods in management and organization," Organizational Research Methods, 18(3), 429-472. zh_TW
