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題名 專門圖書館館員對工作生活品質之研究:以中央研究院為例
Quality of Work Life of Special Librarians– a case study of Academia Sinica Libraries作者 蔣慧玟 貢獻者 蔡明月
蔣慧玟關鍵詞 專門圖書館
工作生活品質
Special library
Quality of work life日期 2018 上傳時間 2-Mar-2018 11:47:16 (UTC+8) 摘要 本研究以在中央研究院圖書館工作的館員作為研究對象,調查專門圖書館館員的工作生活品質現況,並瞭解中央研究院圖書館員對工作生活品質,即「工作內容」、「薪酬與保障」、「主管與同儕關係」、「專業能力」、「個人生活品質」等五個構面的滿意度。此外,透過調查蒐集圖書館館員對於自身工作品質之改善方法與建議。本研究採取問卷調查法,對中央研究院19個圖書館(室)共105位專門圖書館館員進行全面普查。統計分析結果後顯示:從受訪者基本資料分析,中央研究院專門圖書館館員以女性佔多數,館員年齡大多分布於30以下-39歲之間,婚姻狀況方面則是已婚館員稍多於單身館員,又,有子女之館員人數稍多於沒有子女人數之館員。館員學歷以擁有學士學歷者最多。館員的學科背景方面則以具有圖書資訊學相關背景為最多人。在圖書館工作年資以工作年資達11~20年為多數。以中央研究院圖書館所服務的研究組別區分,人文社會科學組的館員人數最多。以目前擔任的主要工作職務區分,以從事技術服務部門的館員居多。從工作職稱加以區分,約聘僱人員為主要工作人力。最後將職務輪調的年資考慮進來,從館員目前所擔任的工作年資區分,以從事目前工作11~20年的館員居多。研究結果顯示,中央研究院專門圖書館館員對五大構面的平均數皆達3以上,依序是「工作內容」、「專業能力」、「個人生活品質、「主管與同儕關係」、「薪酬與保障」,代表受訪館員對於「工作內容」構面的滿意度最高,「薪資與福利保障」構面滿意度最低。
This research was taking Academia Sinica Special Library librarians as the research object. The purposes is to investigate the status of librarians’ life quality at work ,and to learn about the five facets of satisfaction with the quality of work life offered by Academia Sinica`s librarians such as : "Job Responsibility", "Salary ,Benefits and Assurance", "Relationship with Supervisor and Peers ", "Professional Competence" and "Personal Quality of Life". In addition, through this survey, I collected those librarians’ methods and suggestions for improving their own working quality. This study is going through questionnaire survey to conduct a comprehensive survey of 105 specialized librarians in 19 libraries of the Academia Sinica. Statistical analysis results show as below: According to the analysis of the respondents` basic information, the majority of librarians from the Academia Sinica Special Library are women. Most of their age are below 30 and among 30-39. As for marital status, married librarians are more than single ones. Also, the numbers of librarians with children are more than the ones without children. Most of these librarians’ education background is bachelor`s degree. Most of their major is Library and Information Science .The majority of these workers have been working there for 11-20 years. To distinguish all the librarians within their study groups, Humanities and Social Sciences Group shares more numbers. In terms of current job responsibilities, Technical Service Department librarians are the majority. About working position, the major of these employees are contractors. At last, considering their working years from job rotation into their current duty, most of them have been working there for 11-20 years. The result of study has shown that the interviewees of Academia Sinica Special Library librarians got their average points above 3.0, according to the five facets, which are ordered as: "Job Responsibility", "Professional Competence", "Personal Quality of Life", "Relationship with Supervisor and Peers", "Salary, Benefits and Assurance”. 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Work-at-Home and The Quality of Working Life. Academy of Management Review, 10(3), 455-464. Smith, H. L. & Reinow, F. (1984). Librarian`s Quality of Working Life: An Exploration. Journal of Library Administration, 5(1), 63-76. Special Libraries Association (2016). Competencies for Information Professionals. Retrieved from https://www.sla.org/about-sla/competencies/Suttle, J. (1977). Improving Life at Work: Problems and Prospects (J. R. Hachman &. J. L. Suttle Ed.). Santa Monica, CA: Goodyear Publishing.Rutherford, L. H. (1999). Taking charge of your professional life: A special librarian`s guide to greater work satisfaction. Library And Information Sciences, 3(9), 17-22.Trist, E. (1975). Planning and first steps toward QWL in a developing society. In L. E. D. a. A. B. Chern (Ed.), The Quality of Work Life: problems and prospects and the state of art. Vol. I. New York: Free Press.Walton, R. E. (1973). Quality of Work Life: What is it? Sloan Management Review, 15(1), 11-21. 描述 碩士
國立政治大學
圖書資訊學數位碩士在職專班
104913002資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104913002 資料類型 thesis dc.contributor.advisor 蔡明月 zh_TW dc.contributor.author (Authors) 蔣慧玟 zh_TW dc.creator (作者) 蔣慧玟 zh_TW dc.date (日期) 2018 en_US dc.date.accessioned 2-Mar-2018 11:47:16 (UTC+8) - dc.date.available 2-Mar-2018 11:47:16 (UTC+8) - dc.date.issued (上傳時間) 2-Mar-2018 11:47:16 (UTC+8) - dc.identifier (Other Identifiers) G0104913002 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/116067 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 圖書資訊學數位碩士在職專班 zh_TW dc.description (描述) 104913002 zh_TW dc.description.abstract (摘要) 本研究以在中央研究院圖書館工作的館員作為研究對象,調查專門圖書館館員的工作生活品質現況,並瞭解中央研究院圖書館員對工作生活品質,即「工作內容」、「薪酬與保障」、「主管與同儕關係」、「專業能力」、「個人生活品質」等五個構面的滿意度。此外,透過調查蒐集圖書館館員對於自身工作品質之改善方法與建議。本研究採取問卷調查法,對中央研究院19個圖書館(室)共105位專門圖書館館員進行全面普查。統計分析結果後顯示:從受訪者基本資料分析,中央研究院專門圖書館館員以女性佔多數,館員年齡大多分布於30以下-39歲之間,婚姻狀況方面則是已婚館員稍多於單身館員,又,有子女之館員人數稍多於沒有子女人數之館員。館員學歷以擁有學士學歷者最多。館員的學科背景方面則以具有圖書資訊學相關背景為最多人。在圖書館工作年資以工作年資達11~20年為多數。以中央研究院圖書館所服務的研究組別區分,人文社會科學組的館員人數最多。以目前擔任的主要工作職務區分,以從事技術服務部門的館員居多。從工作職稱加以區分,約聘僱人員為主要工作人力。最後將職務輪調的年資考慮進來,從館員目前所擔任的工作年資區分,以從事目前工作11~20年的館員居多。研究結果顯示,中央研究院專門圖書館館員對五大構面的平均數皆達3以上,依序是「工作內容」、「專業能力」、「個人生活品質、「主管與同儕關係」、「薪酬與保障」,代表受訪館員對於「工作內容」構面的滿意度最高,「薪資與福利保障」構面滿意度最低。 zh_TW dc.description.abstract (摘要) This research was taking Academia Sinica Special Library librarians as the research object. The purposes is to investigate the status of librarians’ life quality at work ,and to learn about the five facets of satisfaction with the quality of work life offered by Academia Sinica`s librarians such as : "Job Responsibility", "Salary ,Benefits and Assurance", "Relationship with Supervisor and Peers ", "Professional Competence" and "Personal Quality of Life". In addition, through this survey, I collected those librarians’ methods and suggestions for improving their own working quality. This study is going through questionnaire survey to conduct a comprehensive survey of 105 specialized librarians in 19 libraries of the Academia Sinica. Statistical analysis results show as below: According to the analysis of the respondents` basic information, the majority of librarians from the Academia Sinica Special Library are women. Most of their age are below 30 and among 30-39. As for marital status, married librarians are more than single ones. Also, the numbers of librarians with children are more than the ones without children. Most of these librarians’ education background is bachelor`s degree. Most of their major is Library and Information Science .The majority of these workers have been working there for 11-20 years. To distinguish all the librarians within their study groups, Humanities and Social Sciences Group shares more numbers. In terms of current job responsibilities, Technical Service Department librarians are the majority. About working position, the major of these employees are contractors. At last, considering their working years from job rotation into their current duty, most of them have been working there for 11-20 years. The result of study has shown that the interviewees of Academia Sinica Special Library librarians got their average points above 3.0, according to the five facets, which are ordered as: "Job Responsibility", "Professional Competence", "Personal Quality of Life", "Relationship with Supervisor and Peers", "Salary, Benefits and Assurance”. Interviewees show the highest satisfaction in "Job Responsibility", meanwhile, the satisfaction of "Salary, Benefits and Assurance” is the lowest. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究動機 2第二節 研究目的與研究問題 3第三節 名詞解釋 5第二章 文獻探討 7第一節 工作生活品質的定義 7第二節 工作生活品質的研究趨勢 11第三節 圖書館館員的工作生活品質 18第四節 專門圖書館館員的工作生活品質 22第三章 研究設計與實施 29第一節 研究方法及架構 29第二節 研究範圍與限制 31第三節 研究工具 32第四節 研究實施步驟 35第五節 資料處理與分析 37第四章 研究結果 39第一節 問卷調查 39第二節 研究對象基本資料分析 40第三節 研究對象工作生活品質分析 44第四節 不同背景變項工作生活品質之差異分析 53第五節 提升工作生活品質之方法與建議統計 71第五章 結論與建議 73第一節 結論 73第二節 研究建議 79第三節 未來研究建議 82參考書目 83附錄一:中央研究院館員工作生活品質問卷調查 88 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104913002 en_US dc.subject (關鍵詞) 專門圖書館 zh_TW dc.subject (關鍵詞) 工作生活品質 zh_TW dc.subject (關鍵詞) Special library en_US dc.subject (關鍵詞) Quality of work life en_US dc.title (題名) 專門圖書館館員對工作生活品質之研究:以中央研究院為例 zh_TW dc.title (題名) Quality of Work Life of Special Librarians– a case study of Academia Sinica Libraries en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 一、中文王伸仁、陳殷哲(2016)。新進短線領隊人員工作生活品質與離職傾向之關聯性研究。島嶼觀光研究,9(1),79-90。王聖文(2011)。國中體育教師工作生活品質與組織承諾關係之研究。臺灣體育運動管理學報,11(1),67-81。朱國榮(2009)。工作壓力與工作生活品質關聯性之研究-心理資本之中介效果。(碩士論文) 。取自臺灣博碩士論文系統。http://handle.ncl.edu.tw/11296/ndltd/56028198262660286222呂佳靜、范熾文(2008)。國民小學人力資源管理與教師工作生活品質關係之研究。國民教育研究學報(21),63-90。宋校年(2010)。工作生活品質與工作投入關係之研究--以高中職體育教師為例。嘉大體育健康休閒期刊,9(3),35-45。林少龍、繆敏志(2004)。工作生活品質與工作績效之最佳化:工作要求與工作控制之角色。管理評論,23(4),65-87。林妙樺(2002)。我國專門圖書館館員工作焦慮之研究。(碩士論文)。國立政治大學。取自政大機構典藏系統http://nccur.lib.nccu.edu.tw/handle/140.119/35998林梅香、黃慈心、徐秀琹、王寶鈺、李金英(2009)。原住民籍照顧服務員工作壓力源、工作生活品質、工作滿足感及其相關因素之研究。長庚護理,20(2),180-191。林雅玟、彭靜瑜、林昭文、洪嘉鈺(2006)。健康組織環境與員工工作生活品質之相關性研究--以某區域教學醫院為例。醫護科技學刊,8(1),20-35。侯堂盛、楊孟華(2014)。體育教師休閒活動參與行為、工作生活品質與工作壓力之研究--以雲、嘉地區體育教師為例。運動休閒管理學報,11(3),1-20。邱宜珊(2007)。觀光旅館業員工的工作生活品質與組織承諾之探討。(碩士論文)。取自臺灣博碩士論文系統。http://handle.ncl.edu.tw/11296/ndltd/25997934586443460581金寶玲、洪敏莉、李育綺、許毓容(2014)。工作生活品質與轉換型領導對工作滿足關係之研究—以壽險經紀人為例。致理學報(34:商業與管理特刊),845-872。孫本初、王永大(1997)。工作生活品質之研究。人事月刊,24(3),20-39。孫錦煌、溫源鳳、張翠婷(2008)。國軍組織變革工作特性、工作生活品質與工作投入關係之探討--以空軍後勤參謀為例。危機管理學刊,5(1),89-100。莊國上、廖威彰、王銘楊、徐國峯(2010)。臺北縣、市幼兒體能工作室教師工作生活品質之調查研究。運動健康與休閒學刊(18),57-65。連淑君、龍李坤(2013)。工作生活品質、工作壓力與工作績效之關聯性研究--以海軍軍士官為例。航運季刊,22(1),65-86。陳英傑. 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