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題名 The effects of affective and cognitive elaborations from Facebook posts on consumer attitude formation
作者 林芝璇
Chen, Kuan‐Ju
Kim, Jooyoung
Lin, Jhih‐Syuan
貢獻者 廣告系
日期 2015
上傳時間 21-Mar-2018 17:35:33 (UTC+8)
摘要 This research investigates the effects of affect and cognition in consumers` information processing of branded content on Facebook pages. A model was suggested to delve into the elaboration process leading to consumer attitude formation. A 2 (purchase‐decision involvement: low versus high) × 2 (product categories: hedonic versus utilitarian) × 2 (sources of Facebook posts: brand posts versus consumer posts) between‐subjects experiment was conducted online. The validated model demonstrates the main effects that affective elaboration significantly supersedes cognitive elaboration in forming attitudes toward the posts and attitudes toward the brand. Post hoc analyses show further evidence of the interaction effects that affective elaboration is the dominant influencer when consumers process brand‐related information in Facebook posts across situations. Theoretical implications for future research and managerial suggestions for social media marketing are discussed.
關聯 Journal of Consumer Behaviour, Vol.14, No.3, pp.208-218
資料類型 article
DOI https://doi.org/10.1002/cb.1515
dc.contributor 廣告系zh_Tw
dc.creator (作者) 林芝璇zh_TW
dc.creator (作者) Chen, Kuan‐Juen_US
dc.creator (作者) Kim, Jooyoungen_US
dc.creator (作者) Lin, Jhih‐Syuanen_US
dc.date (日期) 2015en_US
dc.date.accessioned 21-Mar-2018 17:35:33 (UTC+8)-
dc.date.available 21-Mar-2018 17:35:33 (UTC+8)-
dc.date.issued (上傳時間) 21-Mar-2018 17:35:33 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/116413-
dc.description.abstract (摘要) This research investigates the effects of affect and cognition in consumers` information processing of branded content on Facebook pages. A model was suggested to delve into the elaboration process leading to consumer attitude formation. A 2 (purchase‐decision involvement: low versus high) × 2 (product categories: hedonic versus utilitarian) × 2 (sources of Facebook posts: brand posts versus consumer posts) between‐subjects experiment was conducted online. The validated model demonstrates the main effects that affective elaboration significantly supersedes cognitive elaboration in forming attitudes toward the posts and attitudes toward the brand. Post hoc analyses show further evidence of the interaction effects that affective elaboration is the dominant influencer when consumers process brand‐related information in Facebook posts across situations. Theoretical implications for future research and managerial suggestions for social media marketing are discussed.en_US
dc.format.extent 95 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Journal of Consumer Behaviour, Vol.14, No.3, pp.208-218
dc.title (題名) The effects of affective and cognitive elaborations from Facebook posts on consumer attitude formationzh_TW
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1002/cb.1515
dc.doi.uri (DOI) https://doi.org/10.1002/cb.1515