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題名 高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究
A Study on the Relationships among Professional Competences, Organizational Commitment and Job Satisfaction of Student Affairs Staff in Higher Education
作者 周碧惠
貢獻者 郭昭佑
周碧惠
關鍵詞 學務人員專業能力
組織承諾
工作滿意度
Professional competences of student affairs staff
Organizational commitment
Job satisfaction
日期 2018
上傳時間 3-七月-2018 17:36:20 (UTC+8)
摘要 本研究以公私立大學校院學務處人員為研究對象，探討高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究。採分層隨機抽樣之問卷調查法，於107年3月上旬正式問卷調查，應收800份問卷，回收有效問卷714份，回收率89.25％。
運用敘述統計、t考驗、單因子變異數分析、積差相關及階層迴歸分析，研究發現：
一、高等教育學務人員專業能力、組織承諾與工作滿意度皆具中高程度。
二、不同背景對學務人員專業能力、組織承諾與工作滿意度具顯著差異。
三、高等教育學務人員專業能力、組織承諾與工作滿意度彼此具正向相關。
四、高等教育學務人員專業能力、組織承諾對工作滿意度具中高程度的預測力。
五、組織承諾在高等教育學務人員專業能力與工作滿意度之間具高度中介效果。
六、服務地區與學校類型不影響學務人員專業能力、組織承諾或工作滿意度關係。
This study takes the staff of the Student Affairs Office of the Public and Private University School as the research object, and explores the relationship among the professional competences, organizational commitment and job satisfaction of student affairs staff in higher education. A stratified random sampling questionnaire method was adopted. Formal survey in early March of the year 107, 800 questionnaires were accepted, 714 valid questionnaires were recovered. The recovery rate was 89.25%.
Using narrative statistics,t-test,one-way ANOVA,pearson correlation coefficient,and hierarchical regression analysis,the study found that:
1.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff all have a medium to high degree.
2.Different backgrounds have significant differences in professional competences, organizational commitment and job satisfaction of student affairs staff.
3.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff are positively correlated with each other.
4.The professional competences and organizational commitment of higher education student affairs staff have a medium to high degree of predictability for job satisfaction.
5.Organizational commitments have a high degree of mediating effect between professional competences and job satisfaction of higher education student affairs staff.
6.The service area and school type will not affect the professional competences, organizational commitment, or job satisfaction relationship of student affairs staff.
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描述 碩士
國立政治大學
學校行政碩士在職專班
104911008
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104911008
資料類型 thesis
dc.contributor.advisor 郭昭佑zh_TW
dc.contributor.author (作者) 周碧惠zh_TW
dc.creator (作者) 周碧惠zh_TW
dc.date (日期) 2018en_US
dc.date.accessioned 3-七月-2018 17:36:20 (UTC+8)-
dc.date.available 3-七月-2018 17:36:20 (UTC+8)-
dc.date.issued (上傳時間) 3-七月-2018 17:36:20 (UTC+8)-
dc.identifier (其他 識別碼) G0104911008en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118297-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 學校行政碩士在職專班zh_TW
dc.description (描述) 104911008zh_TW
dc.description.abstract (摘要) 本研究以公私立大學校院學務處人員為研究對象，探討高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究。採分層隨機抽樣之問卷調查法，於107年3月上旬正式問卷調查，應收800份問卷，回收有效問卷714份，回收率89.25％。
運用敘述統計、t考驗、單因子變異數分析、積差相關及階層迴歸分析，研究發現：
一、高等教育學務人員專業能力、組織承諾與工作滿意度皆具中高程度。
二、不同背景對學務人員專業能力、組織承諾與工作滿意度具顯著差異。
三、高等教育學務人員專業能力、組織承諾與工作滿意度彼此具正向相關。
四、高等教育學務人員專業能力、組織承諾對工作滿意度具中高程度的預測力。
五、組織承諾在高等教育學務人員專業能力與工作滿意度之間具高度中介效果。
六、服務地區與學校類型不影響學務人員專業能力、組織承諾或工作滿意度關係。		zh_TW
dc.description.abstract (摘要) This study takes the staff of the Student Affairs Office of the Public and Private University School as the research object, and explores the relationship among the professional competences, organizational commitment and job satisfaction of student affairs staff in higher education. A stratified random sampling questionnaire method was adopted. Formal survey in early March of the year 107, 800 questionnaires were accepted, 714 valid questionnaires were recovered. The recovery rate was 89.25%.
Using narrative statistics,t-test,one-way ANOVA,pearson correlation coefficient,and hierarchical regression analysis,the study found that:
1.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff all have a medium to high degree.
2.Different backgrounds have significant differences in professional competences, organizational commitment and job satisfaction of student affairs staff.
3.The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff are positively correlated with each other.
4.The professional competences and organizational commitment of higher education student affairs staff have a medium to high degree of predictability for job satisfaction.
5.Organizational commitments have a high degree of mediating effect between professional competences and job satisfaction of higher education student affairs staff.
6.The service area and school type will not affect the professional competences, organizational commitment, or job satisfaction relationship of student affairs staff.		en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與待答問題 4
第三節 名詞釋義 5
第四節 研究方法與步驟 8
第五節 研究範圍與限制 10
第二章 文獻探討 13
第一節 學務人員專業能力之意涵與相關研究 13
第二節 組織承諾之理論與相關研究 24
第三節 工作滿意度之理論與相關研究 42
第四節 學務人員專業能力、組織承諾與工作滿意度相關研究 55
第三章 研究設計與實施 61
第一節 研究架構與變項 61
第二節 研究對象 65
第三節 研究工具 70
第四節 實施流程 99
第五節 資料處理 102
第四章 研究結果與分析 105
第一節 學務人員專業能力、組織承諾與工作滿意度之 現況分析 105
第二節 不同背景變項對學務人員專業能力、組織承諾、 工作滿意度之差異分析 113
第三節 學務人員專業能力、組織承諾與工作滿意之 相關分析 141
第四節 組織承諾在學務人員專業能力與工作滿意度之 中介效果 145
第五節 綜合討論 147
第五章結論與建議 149
第一節 結論 149
第二節 建議 159
參考文獻 169
中文部分 169
西文部分 172
附錄 179		zh_TW
dc.format.extent 4551908 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104911008en_US
dc.subject (關鍵詞) 學務人員專業能力zh_TW
dc.subject (關鍵詞) 組織承諾zh_TW
dc.subject (關鍵詞) 工作滿意度zh_TW
dc.subject (關鍵詞) Professional competences of student affairs staffen_US
dc.subject (關鍵詞) Organizational commitmenten_US
dc.subject (關鍵詞) Job satisfactionen_US
dc.title (題名) 高等教育學務人員專業能力、組織承諾與工作滿意度關係之研究zh_TW
dc.title (題名) A Study on the Relationships among Professional Competences, Organizational Commitment and Job Satisfaction of Student Affairs Staff in Higher Educationen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文部分
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dc.identifier.doi (DOI) 10.6814/THE.NCCU.MESA.001.2018.F02-