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題名 YouTube之運動行銷研究-以世大運為例
Research of Sports Marketing on YouTube-Taking Taipei Summer Universiade as An Example
作者 林宥綸
Lin, Yu-Lun
貢獻者 白佩玉
林宥綸
Lin, Yu-Lun
關鍵詞 整合行銷溝通
態度
品牌聯想
YouTuber
業配影音
Integrated Marketing Communications
Attitudes
Brand Associations
Youtuber
Sponsored Video
日期 2018
上傳時間 13-七月-2018 15:21:17 (UTC+8)
摘要 現在的行銷活動不再僅限於品牌商,就連政府宣導政策或活動也開始使用不同行銷管道跟社會大眾溝通。除了傳統的溝通媒介以外,誕生了不同的新興媒體,例如YouTube影片行銷或是臉書直播等等。本研究鎖定在YouTube平台上網紅與台北市長合拍的世大運宣傳影片,欲了解社會大眾對於世大運的聯想,以及在看完市政府與YouTuber合作的影片後如何改變社會大眾對世大運的聯想及態度,甚至是買票進場的意願。
本研究使用質化中的半結構性訪談,共進行了三次試訪,十二場正式訪談,研究結果歸納如下:
1. 台北市政府透過YouTuber宣傳世大運能引起討論,但是無法達到實際的進場效果。
2. 透過YouTuber宣傳世大運,可以強化社會大眾對於世大運的正面聯想。
3. 大眾喜愛的YouTuber雖然可以使消息傳遞的更快速,但不代表此位YouTuber能夠影響大眾的行為。
4. 柯文哲市長是這些YouTube宣傳影片中最具影響的關鍵,柯市長宣傳世大運的影片點閱率都明顯高於YouTuber原本擁有的訂閱人數和其他影片的平均觀看人數。

根據研究結果,本研究將針對YouTuber和品牌廠商或政府單位提供實務建議,同時也提供未來研究參考。
Today`s marketing activities are no longer limited to brand owners. Even government advocacy policies or activities have begun to use different marketing channels to communicate with the public. In addition to the traditional communication media, new ways of Integrated Marketing Communications have emerged, such as YouTube or Facebook live streaming. Thus, this thesis focuses on one of the new marketing channels – YouTube, exploring one event so-called Taipei Summer Universiade.

The study aims to find out what the public associates when speaking about Taipei Summer Universiade. After watching the promotion videos made by the YouTubers, the study aims to find out if these videos change the associations and the behavior of the public.

This study adopts semi-structured interviews to collect qualitative data. There are three pre-test interviews and twelve in-depth interviews.

Results and discussions are summarized as follows:
1. The Taipei City Government can achieve a certain effect by promoting Taipei Summer Universiade through YouTubers.
2. Using YouTuber to promote the Taipei Summer Universiade makes it difficult for the public to change their behavior.
3. The popularity of YouTubers doesn’t mean that YouTubers can influence the behavior of the public.
4. Taipei City Mayor Prof. M.D. is the most influential key in these films.
參考文獻 YouTuber職業興起!網紅 HOWHOW:我從小也只知念書。聯合新聞網,取自https://udn.com/news/story/7269/2913063

業配之王HowHow一人製片團隊,解析爆紅Youtuber之路。TRANSBIZ,取自
https://transbiz.com.tw/業配-howhow-youtuber/

2017年夏季世界大學運動會。維基百科,取自
https://zh.wikipedia.org/wiki/2017年夏季世界大學運動會#申辦過程

九月 口碑行銷|口碑聲量爆發!世大運大獲成功的3個關鍵行銷策略。GE MARKETING,取自http://www.gemarketing.com.tw/relatnews/story/universiade/

世大運影片省25萬!掀「谷阿莫」vs「古摸零」大戰(2016/08/03)。東森新聞,取自https://news.ebc.net.tw/news.php?nid=31337

Anny。世大運開幕了,回顧這些社群瘋傳的創意行銷哪個最深植人心(2017/8/21)。Inside,取自https://www.inside.com.tw/2017/08/21/taipei-2017-universiade-social-media-marketing

臺北市政府觀光傳播局。Taipei in Motion! 比賽尚未開始 臺北世大運已在國際獲獎。台北市政府,取自https://www.gov.taipei/News_Content.aspx?n=F0DDAF49B89E9413&sms=72544237BBE4C5F6&s=8864A173DE306CE7

Bill Tou。柯P或成最大網紅?一窺世大運 X Youtuber 行銷的背後脈絡。Medium,取自https://medium.com/@BillTou/柯p-或成最大網紅-一窺世大運-x-youtuber-行銷的背後脈絡-7252ffa45362

「台北,我的主場」,從世大運看「有感行銷」。Smart人人,取自https://www.smartm.com.tw/article/34303538cea3

台北世大運成功落幕,是因為這個團隊這樣合作…。Hami書城,取自https://blog.hamibook.com.tw/新聞時事/台北世大運成功落幕,是因為這個團隊這樣合作/
红人世代(1):蔡阿嘎的正能量。東方Online,取自
http://www.orientaldaily.com.my/s/118628

黃家慧。蔡阿嘎:對喜歡的事,就要多一點堅持。今周刊,取自
https://www.ettoday.net/news/20130604/217637.htm#ixzz5AN2zGNKZ

楊竣傑。阿滴:如果沒讀研究所,就不會有阿滴英文,但我並不推薦所有人去讀。Cheers快樂工作人雜誌,取自http://topic.cheers.com.tw/issue/2017/master/article/5-3.aspx

莫乃健。2017 GQ風格男人- 另類政治家 柯文哲。GQ Taiwan,取自https://www.gq.com.tw/entertainment/celebrities/content-34512.html
Belch,G .E., & Belch, M. A. (2004). Advertising and promotion: An integrated marketing communications perspective. New York : NY : McGraw-Hill

Berger( 2014 ); Brown and Reingen( 1987) ; Chevalier and Mayzlin (2004 ); Godes and Mayzlin( 2004). Connecting People and People -Integrating Marketing Communications

Blackwell ,Miniard and Engel(2001). Consumer Behavior
Brown, Kozinets, and Dherry(2003). Teaching Old Brands New Tricks: Retro Branding and the Revival of Brand Meaning
Debevee, K, & Kernan, J. B. (1998). Source expertise, source attractiveness, and the processing of persuasive information: A Functional approach. Journal of Personality and Social Psychology, 55(4), 541-546

Greg Maio, Geoffrey Haddock (2014). The Psychology of Attitudes and Attitude Change

Kevin Lane Keller (2016). Unlocking the Power of Integrated Marketing Communications: How Integrated Is Your IMC Program

Lincoln and Guba (1985) ; Strauss and Corbin (1990). Choosing Qualitative Research:A Primer for Technology Education Researchers
Lynch, Marmorstein, and Weigold(1988). Choices from Sets Including Remembered Brands: Use of Recalled Attributes and Prior Overall Evaluations
Myth-Busting Social Media Advertising. (2014). Retrieved June 07, 2017, from the World wide Web:http://www.onebyaol.com/myth-busting-social-media-advertising
Pfeiffer and Zinnbauer (2010). Can Old Media Enhance New Media? How Traditional Advertising Pays off for an Online Social Network

Rajeev Batra& Kevin Lane Keller (2016). Integrating Marketing Communications: New Findings, New Lessons, and New Ideas
Rosenberg and Hovland(1960) The Structure of Attitudes

Rosenberg and Hovland(1960). ABC Model of Attitude

Russel Bernard,H.(1988). Research methods in cultural anthropology. Newbury Park, CA: Sage Publications

Schiffman(2000). Consumption values and relationships: segmenting the market for frequency programs

Smith, T.M ,Gopalakrishna, S , &Chatterjce, R. (2006). A three-stage model of integrated marketing communications at the marketing-sales interface. Journal of Marketing Research, 43(4). 564-579

Steenkamp,Van Trijp(1993)Quality guidance and quality formation

Unnava and Burnkrant (1991); Young and Bellezza( 1982). Effects of Repeating Varied Ad Executions or Brand Name Memory
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363086
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363086
資料類型 thesis
dc.contributor.advisor 白佩玉zh_TW
dc.contributor.author (作者) 林宥綸zh_TW
dc.contributor.author (作者) Lin, Yu-Lunen_US
dc.creator (作者) 林宥綸zh_TW
dc.creator (作者) Lin, Yu-Lunen_US
dc.date (日期) 2018en_US
dc.date.accessioned 13-七月-2018 15:21:17 (UTC+8)-
dc.date.available 13-七月-2018 15:21:17 (UTC+8)-
dc.date.issued (上傳時間) 13-七月-2018 15:21:17 (UTC+8)-
dc.identifier (其他 識別碼) G0105363086en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118655-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 105363086zh_TW
dc.description.abstract (摘要) 現在的行銷活動不再僅限於品牌商,就連政府宣導政策或活動也開始使用不同行銷管道跟社會大眾溝通。除了傳統的溝通媒介以外,誕生了不同的新興媒體,例如YouTube影片行銷或是臉書直播等等。本研究鎖定在YouTube平台上網紅與台北市長合拍的世大運宣傳影片,欲了解社會大眾對於世大運的聯想,以及在看完市政府與YouTuber合作的影片後如何改變社會大眾對世大運的聯想及態度,甚至是買票進場的意願。
本研究使用質化中的半結構性訪談,共進行了三次試訪,十二場正式訪談,研究結果歸納如下:
1. 台北市政府透過YouTuber宣傳世大運能引起討論,但是無法達到實際的進場效果。
2. 透過YouTuber宣傳世大運,可以強化社會大眾對於世大運的正面聯想。
3. 大眾喜愛的YouTuber雖然可以使消息傳遞的更快速,但不代表此位YouTuber能夠影響大眾的行為。
4. 柯文哲市長是這些YouTube宣傳影片中最具影響的關鍵,柯市長宣傳世大運的影片點閱率都明顯高於YouTuber原本擁有的訂閱人數和其他影片的平均觀看人數。

根據研究結果,本研究將針對YouTuber和品牌廠商或政府單位提供實務建議,同時也提供未來研究參考。
zh_TW
dc.description.abstract (摘要) Today`s marketing activities are no longer limited to brand owners. Even government advocacy policies or activities have begun to use different marketing channels to communicate with the public. In addition to the traditional communication media, new ways of Integrated Marketing Communications have emerged, such as YouTube or Facebook live streaming. Thus, this thesis focuses on one of the new marketing channels – YouTube, exploring one event so-called Taipei Summer Universiade.

The study aims to find out what the public associates when speaking about Taipei Summer Universiade. After watching the promotion videos made by the YouTubers, the study aims to find out if these videos change the associations and the behavior of the public.

This study adopts semi-structured interviews to collect qualitative data. There are three pre-test interviews and twelve in-depth interviews.

Results and discussions are summarized as follows:
1. The Taipei City Government can achieve a certain effect by promoting Taipei Summer Universiade through YouTubers.
2. Using YouTuber to promote the Taipei Summer Universiade makes it difficult for the public to change their behavior.
3. The popularity of YouTubers doesn’t mean that YouTubers can influence the behavior of the public.
4. Taipei City Mayor Prof. M.D. is the most influential key in these films.
en_US
dc.description.tableofcontents 目 錄………………………………………………………………V
表目錄………………………………………………………………VII
圖目錄………………………………………………………………VIII
第一章 緒論………………………………………………………1
第一節 研究背景與動機………………………………………1
第二節 研究問題………………………………………………5
第三節 研究流程………………………………………………5
第貳章 文獻探討…………………………………………………7
第一節 整合行銷溝通…………………………………………7
第二節 態度……………………………………………………15
第三節 品牌聯想………………………………………………19
第四節 世大運行銷回顧………………………………………21
第參章 研究方法…………………………………………………26
第一節 深度訪談法……………………………………………26
第二節 訪談問題………………………………………………27
第三節 訪談對象………………………………………………28
第四節 研究情境………………………………………………30
第肆章 研究結果發現與討論……………………………………45
第一節 社會大眾對於世大運的態度與聯想…………………45
第二節 觀看行銷影片後的轉變………………………………49
第三節 能改變觀看者進場行為和聯想的內容包裝方式……61
第四節 增加觀看者的聯想程度的拍攝方式…………………65
第伍章 結論與建議 …………………………………68
第一節 研究結論……………………………………………68
第二節 實務建議……………………………………………71
第三節 研究限制與未來研究建議…………………………72
參考文獻…………………………………………………74
zh_TW
dc.format.extent 2404531 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363086en_US
dc.subject (關鍵詞) 整合行銷溝通zh_TW
dc.subject (關鍵詞) 態度zh_TW
dc.subject (關鍵詞) 品牌聯想zh_TW
dc.subject (關鍵詞) YouTuberzh_TW
dc.subject (關鍵詞) 業配影音zh_TW
dc.subject (關鍵詞) Integrated Marketing Communicationsen_US
dc.subject (關鍵詞) Attitudesen_US
dc.subject (關鍵詞) Brand Associationsen_US
dc.subject (關鍵詞) Youtuberen_US
dc.subject (關鍵詞) Sponsored Videoen_US
dc.title (題名) YouTube之運動行銷研究-以世大運為例zh_TW
dc.title (題名) Research of Sports Marketing on YouTube-Taking Taipei Summer Universiade as An Exampleen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) YouTuber職業興起!網紅 HOWHOW:我從小也只知念書。聯合新聞網,取自https://udn.com/news/story/7269/2913063

業配之王HowHow一人製片團隊,解析爆紅Youtuber之路。TRANSBIZ,取自
https://transbiz.com.tw/業配-howhow-youtuber/

2017年夏季世界大學運動會。維基百科,取自
https://zh.wikipedia.org/wiki/2017年夏季世界大學運動會#申辦過程

九月 口碑行銷|口碑聲量爆發!世大運大獲成功的3個關鍵行銷策略。GE MARKETING,取自http://www.gemarketing.com.tw/relatnews/story/universiade/

世大運影片省25萬!掀「谷阿莫」vs「古摸零」大戰(2016/08/03)。東森新聞,取自https://news.ebc.net.tw/news.php?nid=31337

Anny。世大運開幕了,回顧這些社群瘋傳的創意行銷哪個最深植人心(2017/8/21)。Inside,取自https://www.inside.com.tw/2017/08/21/taipei-2017-universiade-social-media-marketing

臺北市政府觀光傳播局。Taipei in Motion! 比賽尚未開始 臺北世大運已在國際獲獎。台北市政府,取自https://www.gov.taipei/News_Content.aspx?n=F0DDAF49B89E9413&sms=72544237BBE4C5F6&s=8864A173DE306CE7

Bill Tou。柯P或成最大網紅?一窺世大運 X Youtuber 行銷的背後脈絡。Medium,取自https://medium.com/@BillTou/柯p-或成最大網紅-一窺世大運-x-youtuber-行銷的背後脈絡-7252ffa45362

「台北,我的主場」,從世大運看「有感行銷」。Smart人人,取自https://www.smartm.com.tw/article/34303538cea3

台北世大運成功落幕,是因為這個團隊這樣合作…。Hami書城,取自https://blog.hamibook.com.tw/新聞時事/台北世大運成功落幕,是因為這個團隊這樣合作/
红人世代(1):蔡阿嘎的正能量。東方Online,取自
http://www.orientaldaily.com.my/s/118628

黃家慧。蔡阿嘎:對喜歡的事,就要多一點堅持。今周刊,取自
https://www.ettoday.net/news/20130604/217637.htm#ixzz5AN2zGNKZ

楊竣傑。阿滴:如果沒讀研究所,就不會有阿滴英文,但我並不推薦所有人去讀。Cheers快樂工作人雜誌,取自http://topic.cheers.com.tw/issue/2017/master/article/5-3.aspx

莫乃健。2017 GQ風格男人- 另類政治家 柯文哲。GQ Taiwan,取自https://www.gq.com.tw/entertainment/celebrities/content-34512.html
Belch,G .E., & Belch, M. A. (2004). Advertising and promotion: An integrated marketing communications perspective. New York : NY : McGraw-Hill

Berger( 2014 ); Brown and Reingen( 1987) ; Chevalier and Mayzlin (2004 ); Godes and Mayzlin( 2004). Connecting People and People -Integrating Marketing Communications

Blackwell ,Miniard and Engel(2001). Consumer Behavior
Brown, Kozinets, and Dherry(2003). Teaching Old Brands New Tricks: Retro Branding and the Revival of Brand Meaning
Debevee, K, & Kernan, J. B. (1998). Source expertise, source attractiveness, and the processing of persuasive information: A Functional approach. Journal of Personality and Social Psychology, 55(4), 541-546

Greg Maio, Geoffrey Haddock (2014). The Psychology of Attitudes and Attitude Change

Kevin Lane Keller (2016). Unlocking the Power of Integrated Marketing Communications: How Integrated Is Your IMC Program

Lincoln and Guba (1985) ; Strauss and Corbin (1990). Choosing Qualitative Research:A Primer for Technology Education Researchers
Lynch, Marmorstein, and Weigold(1988). Choices from Sets Including Remembered Brands: Use of Recalled Attributes and Prior Overall Evaluations
Myth-Busting Social Media Advertising. (2014). Retrieved June 07, 2017, from the World wide Web:http://www.onebyaol.com/myth-busting-social-media-advertising
Pfeiffer and Zinnbauer (2010). Can Old Media Enhance New Media? How Traditional Advertising Pays off for an Online Social Network

Rajeev Batra& Kevin Lane Keller (2016). Integrating Marketing Communications: New Findings, New Lessons, and New Ideas
Rosenberg and Hovland(1960) The Structure of Attitudes

Rosenberg and Hovland(1960). ABC Model of Attitude

Russel Bernard,H.(1988). Research methods in cultural anthropology. Newbury Park, CA: Sage Publications

Schiffman(2000). Consumption values and relationships: segmenting the market for frequency programs

Smith, T.M ,Gopalakrishna, S , &Chatterjce, R. (2006). A three-stage model of integrated marketing communications at the marketing-sales interface. Journal of Marketing Research, 43(4). 564-579

Steenkamp,Van Trijp(1993)Quality guidance and quality formation

Unnava and Burnkrant (1991); Young and Bellezza( 1982). Effects of Repeating Varied Ad Executions or Brand Name Memory
zh_TW
dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.040.2018.F08-