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題名 從個人風險特質探討公務人員之創新行為 —以計畫行為理論為分析架構
Understanding civil servants’ innovative behaviors from the perspective of individual risk propensity – using the Theory of Planned Behavior as the analytical framework
作者 楊庭安
Yang, Ting-An
貢獻者 董祥開
楊庭安
Yang, Ting-An
關鍵詞 政府創新
公務人員
計畫行為理論
個人風險特質
激勵措施
Public sector innovation
Civil servant
Theory of Planned Behavior
Risk propensity
Non-financial incentive
日期 2018
上傳時間 27-七月-2018 12:28:54 (UTC+8)
摘要 「創新」這個議題雖然在過去已有許多文獻討論，但研究場域多半是以私部門為主，鮮少有以公部門為背景的研究。再加上創新大多具有風險與不確定性，推測個人風險特質比起其他人格特質，對創新之行為決策的影響更為明顯，故本研究嘗試從個人風險特質的角度探討公務人員的創新意願與行為，並以計畫行為理論為分析架構，提供公部門的實證結果。本研究根據2017年第四期台灣文官調查（TGBS Ⅳ）的第二波調查資料，共計758份有效樣本，對我國公務人員進行研究。
研究發現個人風險特質、主觀規範、知覺行為控制、非財務福利激勵措施對公務人員創新意願皆有正向顯著影響。在情境題的設計下，則發現僅個人風險特質與知覺行為控制中的自我效能，對公務人員創新意願有顯著推力。此外，也發現了創新意願與知覺行為控制對公務人員創新行為有正向顯著影響。雖然個人層次變項比起組織層次變項，對於創新意願的提升較有效果，但由於個人風險特質與自我效能感，非一朝一夕所能改變，故建議仍應從組織環境加以改善，使公務人員能更有信心與勇氣去從事創新。
Although the topic of "innovation" has been discussed in many literatures, there were few studies discussing innovation in the public sector. Therefore, the purpose of the study is to explore the innovative behaviors of civil servants from the perspective of risk propensity by using the Theory of Planned Behavior (TPB) as the analytical framework. The study uses data collected from the 2017 Taiwan Government Bureaucrat Survey Ⅳ and there are 758 valid responses.
The result showed that risk propensity, subjective norm, perceived behavioral control and non-financial incentives had positive impact on civil servants` innovative intention. We also designed a situational question to measure innovative intention and found that only risk propensity and self-efficacy had positive impact on civil servants` innovative intention. Furthermore, the result also indicated that innovative intention and perceived behavioral control had positive impact on innovative behavior.
Because risk propensity and self-efficacy can not be changed overnight, it is recommended that government should create a culture that encourages innovation and don’t fear of failure, so that civil servants can have more confidence and courage to engage in innovation.
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描述 碩士
國立政治大學
公共行政學系
104256034
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104256034
資料類型 thesis
dc.contributor.advisor 董祥開zh_TW
dc.contributor.author (作者) 楊庭安zh_TW
dc.contributor.author (作者) Yang, Ting-Anen_US
dc.creator (作者) 楊庭安zh_TW
dc.creator (作者) Yang, Ting-Anen_US
dc.date (日期) 2018en_US
dc.date.accessioned 27-七月-2018 12:28:54 (UTC+8)-
dc.date.available 27-七月-2018 12:28:54 (UTC+8)-
dc.date.issued (上傳時間) 27-七月-2018 12:28:54 (UTC+8)-
dc.identifier (其他 識別碼) G0104256034en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118970-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description (描述) 104256034zh_TW
dc.description.abstract (摘要) 「創新」這個議題雖然在過去已有許多文獻討論，但研究場域多半是以私部門為主，鮮少有以公部門為背景的研究。再加上創新大多具有風險與不確定性，推測個人風險特質比起其他人格特質，對創新之行為決策的影響更為明顯，故本研究嘗試從個人風險特質的角度探討公務人員的創新意願與行為，並以計畫行為理論為分析架構，提供公部門的實證結果。本研究根據2017年第四期台灣文官調查（TGBS Ⅳ）的第二波調查資料，共計758份有效樣本，對我國公務人員進行研究。
研究發現個人風險特質、主觀規範、知覺行為控制、非財務福利激勵措施對公務人員創新意願皆有正向顯著影響。在情境題的設計下，則發現僅個人風險特質與知覺行為控制中的自我效能，對公務人員創新意願有顯著推力。此外，也發現了創新意願與知覺行為控制對公務人員創新行為有正向顯著影響。雖然個人層次變項比起組織層次變項，對於創新意願的提升較有效果，但由於個人風險特質與自我效能感，非一朝一夕所能改變，故建議仍應從組織環境加以改善，使公務人員能更有信心與勇氣去從事創新。		zh_TW
dc.description.abstract (摘要) Although the topic of "innovation" has been discussed in many literatures, there were few studies discussing innovation in the public sector. Therefore, the purpose of the study is to explore the innovative behaviors of civil servants from the perspective of risk propensity by using the Theory of Planned Behavior (TPB) as the analytical framework. The study uses data collected from the 2017 Taiwan Government Bureaucrat Survey Ⅳ and there are 758 valid responses.
The result showed that risk propensity, subjective norm, perceived behavioral control and non-financial incentives had positive impact on civil servants` innovative intention. We also designed a situational question to measure innovative intention and found that only risk propensity and self-efficacy had positive impact on civil servants` innovative intention. Furthermore, the result also indicated that innovative intention and perceived behavioral control had positive impact on innovative behavior.
Because risk propensity and self-efficacy can not be changed overnight, it is recommended that government should create a culture that encourages innovation and don’t fear of failure, so that civil servants can have more confidence and courage to engage in innovation.		en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 3
第三節 研究流程 4
第二章 文獻回顧 5
第一節 創新 5
第二節 影響創新行為之因素 15
第三節 公私部門之創新研究 24
第四節 研究假設推導 27
第三章 研究設計 31
第一節 研究架構與假設 31
第二節 變項測量與操作化 32
第三節 資料蒐集與分析方法 38
第四章 研究分析與討論 41
第一節 樣本特性 41
第二節 信度分析與效度分析 43
第三節 各變項敘述統計 49
第四節 路徑分析 61
第五章 結論與建議 75
第一節 研究結論 75
第二節 建議 77
第三節 研究限制與後續研究建議 78
參考文獻 81		zh_TW
dc.format.extent 2083254 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104256034en_US
dc.subject (關鍵詞) 政府創新zh_TW
dc.subject (關鍵詞) 公務人員zh_TW
dc.subject (關鍵詞) 計畫行為理論zh_TW
dc.subject (關鍵詞) 個人風險特質zh_TW
dc.subject (關鍵詞) 激勵措施zh_TW
dc.subject (關鍵詞) Public sector innovationen_US
dc.subject (關鍵詞) Civil servanten_US
dc.subject (關鍵詞) Theory of Planned Behavioren_US
dc.subject (關鍵詞) Risk propensityen_US
dc.subject (關鍵詞) Non-financial incentiveen_US
dc.title (題名) 從個人風險特質探討公務人員之創新行為 —以計畫行為理論為分析架構zh_TW
dc.title (題名) Understanding civil servants’ innovative behaviors from the perspective of individual risk propensity – using the Theory of Planned Behavior as the analytical frameworken_US
dc.type (資料類型) thesisen_US
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dc.identifier.doi (DOI) 10.6814/THE.NCCU.PA.005.2018.F09-