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題名 文化創意快閃店之商業模式 : 以KAMARO’AN、針線勤與沙伯迪澳為例
A Research on the Business Model of Cultural and Creative Pop-up stores: A Case Study of KAMARO’AN, Pins & Needles and SOBDEALL作者 謝宜臻
Hsieh, Yi-Chen貢獻者 吳豐祥
Wu, Feng-Shang
謝宜臻
Hsieh, Yi-Chen關鍵詞 文化創意產業
快閃店
商業模式
華山1914 文化創意產業園區
Cultural and creative industry
Pop-up stores
Business model
Huashan 1914 creative park日期 2018 上傳時間 29-八月-2018 16:03:35 (UTC+8) 摘要 近年來,台灣逐漸興起開「快閃店」的風氣,除了大型品牌會開設快閃店之外,也開始有新品牌、小品牌透過快閃店的形式推廣,其中,在華山1914文化創意園區舉辦快閃店是其中一個案例。自2014年開始,華山文創園區以「快閃店」的形式邀請文創團隊進駐,帶動國內「文創快閃店」的風氣,讓文創團隊除了短期的市集、長期的常駐形式之外多了「快閃」的選擇。本研究希望了解為何文創團隊會選擇以「快閃店」的形式經營,了解創業者的經營理念,並且探究其商業模式,以及了解文化創意產業以及快閃店的產業特性如何影響文創團隊經營快閃店的模式。本研究採用Osterwalder & Pigneur (2010)的商業模式作為研究架構,並以質性個案的訪談方式研究個案店家。本研究得到的結論包括:(1)文創快閃店的經營者會運用自身的「知識與專業」去彌補產業的缺口,並且以此做為產品「生產」以及「設計」的創新推動力;(2)文創快閃店會透過舉辦講座、工作坊等活動「發掘潛在顧客」,在設計產品的階段會重視與「顧客的溝通」,並且藉著推出限定商品的方法吸引「顧客消費」;(3)文創快閃店的經營形式會包含「店面」與「展覽」的性質,並且重視店內產品擺設的方式是否能夠傳遞品牌的理念;(4)文化創意以及快閃店的產業特性會反映在文創快閃店「產品設計」的創新以及「工作坊、手作課程」等體驗活動的規劃,並且以「快閃店」的形式做為拓展品牌知名度以及了解市場的方法。
These days, not only big brands but also small brands have started to use the form “Pop-up Stores” to promote their brands in Taiwan. Huashan 1914 Creative Park is one of the example. Since 2014, Huashan Creative Park has invited cultural and creative teams to join as pop-up stores. This gives the cultural and creative teams another option apart from short-term rental “markets” and long-term rental “stores”.This study seeks to answer reasons why cultural and creative teams operate as “pop-up stores”, understand their business philosophy, and explore the business model. Besides, this study aims to find out how and why the characteristics of cultural and creative industry and pop-up store affect business model.This research uses Osterwalder & Pigneur’s business model (2010) as framework, and adopts a qualitative approach, in the form of case studies of three cultural and creative teams. The findings are: (1) The owners of the Cultural and Creative Pop-up Stores utilize their professional backgrounds to fill the industry gaps, and innovate product production and design. (2) Cultural and Creative Pop-up Stores hold lectures and workshops to discover potential customers, and value customer communications during product design. In the end, they utilize the temporary nature of pop-up stores to urge consumption. (3) The operation of Cultural and Creative Pop-up Stores often includes the characteristics of “store” and “exhibition”, and the owners concern whether store arrangement can convey brand value. (4) The characteristics of cultural and creative industry and pop-up stores affect owners to innovate product design and organize workshops to enhance experiential experiences, also, the owners activate pop-up stores to test the market and gain market intelligence.參考文獻 英文文獻Afuah, A., & Tucci, C. (2001). Internet Business Models and Strategies.Bilton, C. (2007). Management and Creativity: From Creative Industries to Creative Management. Oxford: Blackwell.Bryman, A. (2004). Social Research Methods: Oxford University Press.Caves, R. E. (2000). Creative Industries: Contracts Between Art and Commerce: Harvard University Press.Chesbrough, H. W., & Rosenbloom, R. S. (2000). The Role of the Business Model in Capturing Value from Innovation: Evidence from Xerox Corporations`s Technology Spinoff Companies: Division of Research, Harvard Business School.de Lassus, C., & Anido Freire, N. (2014). Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis. Journal of Retailing and Consumer Services, 21(1), 61-68. doi:10.1016/j.jretconser.2013.08.005Devenow, A., & Welch, I. (1996). Rational herding in financial economics. European Economic Review, 40(3), 603-615. doi:https://doi.org/10.1016/0014-2921(95)00073-9Edelson, S. (2009). Pop-ups offer retailers multiple benefits. Women’s Wear Daily, 197(105), 12.Garnham, N. (2005). From Cultural to Creative Industries (Vol. 11).Hambrick, D. C., & Mason, P. A. (1984). Upper Echelons: The Organization as a Reflection of Its Top Managers. The Academy of Management Review, 9(2), 193-206. doi:10.2307/258434Hamel, G. (2000). Leading the Revolution. New York: Harvard Business School Press.Hartley, J. F. (1983). Ideology and Organizational Behavior. International Studies of Management & Organization, 13(3), 7-34. doi:10.1080/00208825.1983.11656364Hirschman, E. C. (1983). Aesthetics, Ideologies and the Limits of the Marketing Concept. Journal of Marketing, 47(3), 45-55. doi:10.2307/1251196Huberman, A. M., & Miles, M. B. (2002). The Qualitative Researcher`s Companion Retrieved from http://methods.sagepub.com/book/the-qualitative-researchers-companion doi:10.4135/9781412986274Johansson, F. (2006). The Medici Effect: What Elephants and Epidemics Can Teach Us about Innovation: Harvard Business School Press.Johnson, M. W. L., A.G. (2010). Seizing the White Space: Business Model Innovation for Growth and Renewal: Harvard Business Press.Kim, H., Fiore, A. M., Niehm, L. S., & Jeong, M. (2010). Psychographic characteristics affecting behavioral intentions towards pop‐up retail. International Journal of Retail & Distribution Management, 38(2), 133-154. doi:doi:10.1108/09590551011020138Konczal, E. F. (1975). Models Are for Managers, Not Mathematicians,. Journal of Systems Management, 26(1), 12-14.Lodge, G. C. (1990). The Uses of Ideology for Managers: Harvard Business School.Magretta, J. (1998). The Power of Virtual Integration: An Interview With Dell Computer’s Michael Dell. Harvard Business Review, 76(2), 72-84.Marciniak, R. and Budnarowska, C. (2009), “Marketing approaches to pop-up stores:exploration of social networking”, paper presented at 15th Conference of the European Association of Education and Research in Commercial Distribution, Surrey, July.Miller, D., & Joulouse, J.-M. (1986). Chief Executive Personalityand Corporate Strategy and Structure in Small Firms. Management Science, 32(11), 1389-1409.Mitchell, D., & Coles, C. (2003). The ultimate competitive advantage of continuing business model innovation. The Journal of Business Strategy, 24(5), 15-21. doi:10.1108/02756660310504924Niehm, L. S., Fiore, A. M., Jeong, M., & Kim, H. J. (2007). ‘Pop-up retail’ acceptability as an innovative business strategy and enhancer of the consumer shopping experience. Journal of Shopping Center Research, 13(2), 1-30.Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers: John Wiley & Sons.Palmer, T. (2002). Sensing a Winner: Touchy-Feely Marketing is Being Employed by FMCG Companies as They Seek Alternatives to the Traditional Marketing Media to Give Key Consumers a Comprehensive Brand Experience. Grocer.Pomodoro, S. (2013). Temporary retail in fashion system: an explorative study. Journal of Fashion Marketing and Management: An International Journal, 17(3), 341-352. doi:doi:10.1108/JFMM-07-2012-0033Press, G. (1990). Assessing competitors` business philosophies. Long Range Planning, 23(5), 71-75. doi:https://doi.org/10.1016/0024-6301(90)90260-BRusso Spena, T., Caridà, A., Colurcio, M., & Melia, M. (2012). Store experience and co-creation: the case of temporary shop. International Journal of Retail & DistributionManagement,, 40(1), 21-40.Ryu, J. (2011). Consumer Attitudes and Shopping Intentions toward Pop-up Fashion Stores. Journal of Global Fashion Marketing, 2(3), 139-147. doi:10.1080/20932685.2011.10593092Schmitt, B. H. (2000). Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate. New York: Free Press.Selz, D. (1999). Value webs : emerging forms of fluid and flexible organizations : Thinking, organizing, communicating, and delivering value on the internet.Shi, C. and Warnaby, G. (2014), “Pop-up retailing: managing the temporality of the brand experience”, paper presented at 2nd International Colloquium on Design, Branding and Marketing, Nottingham, 9-10 December.Stoneman, P. (2010). Soft Innovation: Economics, Product Aesthetics, and the Creative Industries. Oxford: Oxford University Press.Surchi, M. (2011). The temporary store: a new marketing tool for fashion brands. Journal of Fashion Marketing and Management: An International Journal, 15(2), 257-270. doi:10.1108/13612021111132672Thompson, Kenneth, (1980) Organizations as Constructors of Society Reality, In Grame Salaman and Kenneth Thompson (Eds.), Control and Ideology in Organizations, Cambridge, MA: MIT Press, PP.216-36.Timmers, P. (1998). Business Models for Electronic Markets. Electronic Markets, 8(2), 3-8. doi:10.1080/10196789800000016Viscio, A., & Paternack, B. (1996). Toward a New Business Model. Strategy and Business, 20(2).Warnaby, G., Kharakhorkina, Varvara, Shi, Charlotte, Corniani, Margherita. (2015). Pop-up retailing: Integrating objectives and activity stereotypes. Journal of Global Fashion Marketing, 6(4), 303-316. doi:10.1080/20932685.2015.1070680Wilton, T. A., & Hoyer, W. D. (1991). Marketing in the Age of Intelligence: The Case for Control. European Journal of Marketing, 25(8), 32-54.Yin, R. K. (2003). Case study research : design and methods (3rd ed. ed.). Thousand Oaks, Calif.: Sage Publications.中文文獻天明茂. (1994). 經營計劃制訂實務:成功之經營目標計畫步驟設定方法(陳鍾文譯). 台北: 清華.文建會. (2004). 〈文化創意產業發展計畫〉. 台北: 行政院文化建設委員會.王素彎. (2006). 臺灣文化創意產業發展現況. 經濟前瞻, 107期, 1-8.伍翠蓮. (1992). 挑戰顛峰-高階管理指南. 台北: 管拓文化.林炎但. (2006). 文化產業、創意開始. 美育雙月刊, 154, 2-3.林彩梅. (2006). 多國籍企業論(6版). 台北: 五南圖書出版公司.夏學理. (2008). 《94-95年文化統計》. 台北: 行政院文化建設委員會.夏學理, 秦嘉嫄, 洪琬喻, 陳國政, 施沛琳, 謝知達, 陳怡君. (2008). 文化創意產業概論. 台北: 五南圖書出版股份有限公司.夏鑄九等人. (2003). 全球化台北:全球化趨勢下台北市空間發展目標與策略研訂.張瑜倩. (2015). 文創展演活動之創新商業模式. 科技部補助專題研究計畫成果報告 期末報告, MOST 102-2410-H-004-209-.郭秋雯. (2012). 韓國文化創意產業政策與動向. 台北: 遠流.溫肇東. (2012). 華山文創園區的理想與實踐. 《二十一世紀》雙月刊, 2012年10月號, 89-103.廖世璋. (2011). 文化創意產業: 巨流圖書股份有限公司. 描述 碩士
國立政治大學
科技管理與智慧財產研究所
105364113資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105364113 資料類型 thesis dc.contributor.advisor 吳豐祥 zh_TW dc.contributor.advisor Wu, Feng-Shang en_US dc.contributor.author (作者) 謝宜臻 zh_TW dc.contributor.author (作者) Hsieh, Yi-Chen en_US dc.creator (作者) 謝宜臻 zh_TW dc.creator (作者) Hsieh, Yi-Chen en_US dc.date (日期) 2018 en_US dc.date.accessioned 29-八月-2018 16:03:35 (UTC+8) - dc.date.available 29-八月-2018 16:03:35 (UTC+8) - dc.date.issued (上傳時間) 29-八月-2018 16:03:35 (UTC+8) - dc.identifier (其他 識別碼) G0105364113 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/119797 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 科技管理與智慧財產研究所 zh_TW dc.description (描述) 105364113 zh_TW dc.description.abstract (摘要) 近年來,台灣逐漸興起開「快閃店」的風氣,除了大型品牌會開設快閃店之外,也開始有新品牌、小品牌透過快閃店的形式推廣,其中,在華山1914文化創意園區舉辦快閃店是其中一個案例。自2014年開始,華山文創園區以「快閃店」的形式邀請文創團隊進駐,帶動國內「文創快閃店」的風氣,讓文創團隊除了短期的市集、長期的常駐形式之外多了「快閃」的選擇。本研究希望了解為何文創團隊會選擇以「快閃店」的形式經營,了解創業者的經營理念,並且探究其商業模式,以及了解文化創意產業以及快閃店的產業特性如何影響文創團隊經營快閃店的模式。本研究採用Osterwalder & Pigneur (2010)的商業模式作為研究架構,並以質性個案的訪談方式研究個案店家。本研究得到的結論包括:(1)文創快閃店的經營者會運用自身的「知識與專業」去彌補產業的缺口,並且以此做為產品「生產」以及「設計」的創新推動力;(2)文創快閃店會透過舉辦講座、工作坊等活動「發掘潛在顧客」,在設計產品的階段會重視與「顧客的溝通」,並且藉著推出限定商品的方法吸引「顧客消費」;(3)文創快閃店的經營形式會包含「店面」與「展覽」的性質,並且重視店內產品擺設的方式是否能夠傳遞品牌的理念;(4)文化創意以及快閃店的產業特性會反映在文創快閃店「產品設計」的創新以及「工作坊、手作課程」等體驗活動的規劃,並且以「快閃店」的形式做為拓展品牌知名度以及了解市場的方法。 zh_TW dc.description.abstract (摘要) These days, not only big brands but also small brands have started to use the form “Pop-up Stores” to promote their brands in Taiwan. Huashan 1914 Creative Park is one of the example. Since 2014, Huashan Creative Park has invited cultural and creative teams to join as pop-up stores. This gives the cultural and creative teams another option apart from short-term rental “markets” and long-term rental “stores”.This study seeks to answer reasons why cultural and creative teams operate as “pop-up stores”, understand their business philosophy, and explore the business model. Besides, this study aims to find out how and why the characteristics of cultural and creative industry and pop-up store affect business model.This research uses Osterwalder & Pigneur’s business model (2010) as framework, and adopts a qualitative approach, in the form of case studies of three cultural and creative teams. The findings are: (1) The owners of the Cultural and Creative Pop-up Stores utilize their professional backgrounds to fill the industry gaps, and innovate product production and design. (2) Cultural and Creative Pop-up Stores hold lectures and workshops to discover potential customers, and value customer communications during product design. In the end, they utilize the temporary nature of pop-up stores to urge consumption. (3) The operation of Cultural and Creative Pop-up Stores often includes the characteristics of “store” and “exhibition”, and the owners concern whether store arrangement can convey brand value. (4) The characteristics of cultural and creative industry and pop-up stores affect owners to innovate product design and organize workshops to enhance experiential experiences, also, the owners activate pop-up stores to test the market and gain market intelligence. en_US dc.description.tableofcontents 表目錄 V圖目錄 VI第一章 緒論 1第一節 研究背景與研究動機 1第二節 研究目的與研究問題 2第二章 文獻回顧 3第一節 文化創意產業 3第二節 快閃店 10第三節 商業模式 13第四節 經營理念 20第五節 文獻小結 21第三章 研究方法 23第一節 研究架構 23第二節 研究變項說明 24第三節 研究設計 26第四章 個案研究 29第一節:「KAMARO’AN」個案 30第二節:「針線勤」個案 43第三節:「沙伯迪澳」個案 52第四節 個案比較 66第五章 研究發現與討論 70第六章 研究結論與建議 79第一節 研究結論 79第二節 實務上的建議 82第三節 後續研究建議 84參考文獻 86附錄 90 zh_TW dc.format.extent 3182282 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105364113 en_US dc.subject (關鍵詞) 文化創意產業 zh_TW dc.subject (關鍵詞) 快閃店 zh_TW dc.subject (關鍵詞) 商業模式 zh_TW dc.subject (關鍵詞) 華山1914 文化創意產業園區 zh_TW dc.subject (關鍵詞) Cultural and creative industry en_US dc.subject (關鍵詞) Pop-up stores en_US dc.subject (關鍵詞) Business model en_US dc.subject (關鍵詞) Huashan 1914 creative park en_US dc.title (題名) 文化創意快閃店之商業模式 : 以KAMARO’AN、針線勤與沙伯迪澳為例 zh_TW dc.title (題名) A Research on the Business Model of Cultural and Creative Pop-up stores: A Case Study of KAMARO’AN, Pins & Needles and SOBDEALL en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 英文文獻Afuah, A., & Tucci, C. (2001). Internet Business Models and Strategies.Bilton, C. (2007). Management and Creativity: From Creative Industries to Creative Management. Oxford: Blackwell.Bryman, A. (2004). Social Research Methods: Oxford University Press.Caves, R. E. (2000). Creative Industries: Contracts Between Art and Commerce: Harvard University Press.Chesbrough, H. W., & Rosenbloom, R. S. (2000). The Role of the Business Model in Capturing Value from Innovation: Evidence from Xerox Corporations`s Technology Spinoff Companies: Division of Research, Harvard Business School.de Lassus, C., & Anido Freire, N. (2014). Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis. Journal of Retailing and Consumer Services, 21(1), 61-68. doi:10.1016/j.jretconser.2013.08.005Devenow, A., & Welch, I. (1996). Rational herding in financial economics. European Economic Review, 40(3), 603-615. doi:https://doi.org/10.1016/0014-2921(95)00073-9Edelson, S. (2009). Pop-ups offer retailers multiple benefits. Women’s Wear Daily, 197(105), 12.Garnham, N. (2005). From Cultural to Creative Industries (Vol. 11).Hambrick, D. C., & Mason, P. A. (1984). Upper Echelons: The Organization as a Reflection of Its Top Managers. The Academy of Management Review, 9(2), 193-206. doi:10.2307/258434Hamel, G. (2000). Leading the Revolution. New York: Harvard Business School Press.Hartley, J. F. (1983). Ideology and Organizational Behavior. International Studies of Management & Organization, 13(3), 7-34. doi:10.1080/00208825.1983.11656364Hirschman, E. C. (1983). Aesthetics, Ideologies and the Limits of the Marketing Concept. Journal of Marketing, 47(3), 45-55. doi:10.2307/1251196Huberman, A. M., & Miles, M. B. (2002). The Qualitative Researcher`s Companion Retrieved from http://methods.sagepub.com/book/the-qualitative-researchers-companion doi:10.4135/9781412986274Johansson, F. (2006). The Medici Effect: What Elephants and Epidemics Can Teach Us about Innovation: Harvard Business School Press.Johnson, M. W. L., A.G. (2010). Seizing the White Space: Business Model Innovation for Growth and Renewal: Harvard Business Press.Kim, H., Fiore, A. M., Niehm, L. S., & Jeong, M. (2010). Psychographic characteristics affecting behavioral intentions towards pop‐up retail. International Journal of Retail & Distribution Management, 38(2), 133-154. doi:doi:10.1108/09590551011020138Konczal, E. F. (1975). Models Are for Managers, Not Mathematicians,. Journal of Systems Management, 26(1), 12-14.Lodge, G. C. (1990). The Uses of Ideology for Managers: Harvard Business School.Magretta, J. (1998). The Power of Virtual Integration: An Interview With Dell Computer’s Michael Dell. Harvard Business Review, 76(2), 72-84.Marciniak, R. and Budnarowska, C. (2009), “Marketing approaches to pop-up stores:exploration of social networking”, paper presented at 15th Conference of the European Association of Education and Research in Commercial Distribution, Surrey, July.Miller, D., & Joulouse, J.-M. (1986). Chief Executive Personalityand Corporate Strategy and Structure in Small Firms. Management Science, 32(11), 1389-1409.Mitchell, D., & Coles, C. (2003). The ultimate competitive advantage of continuing business model innovation. The Journal of Business Strategy, 24(5), 15-21. doi:10.1108/02756660310504924Niehm, L. S., Fiore, A. M., Jeong, M., & Kim, H. J. (2007). ‘Pop-up retail’ acceptability as an innovative business strategy and enhancer of the consumer shopping experience. Journal of Shopping Center Research, 13(2), 1-30.Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers: John Wiley & Sons.Palmer, T. (2002). 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