1. NCCU Academic Hub
  2. 學術產出
  3. 社會科學學院
  4. 期刊論文
  5. Item

學術產出-期刊論文

文章檢視/開啟

書目匯出

Google ScholarTM

政大圖書館

引文資訊

TAIR相關學術產出

題名 Managing Emotional Intelligence in U.S. Cities: A Study of Public Managers
作者 柏門
Berman, Evan M.
West, Jonathan P.
貢獻者 亞太博
日期 2008
上傳時間 20-十一月-2018 17:17:22 (UTC+8)
摘要 This study assesses perceptions of managerial emotional intelligence in local government, as well as the practices and polices affecting it. Though few cities offer training programs for managers that are called “emotional intelligence,” many cities engage in activities that target or address EI skills. This study finds improvement opportunities for managers to become better attuned to the feelings of others and themselves, to better know their own strengths and weaknesses, to better deal with their negative emotions and increase their adaptability, and to improve their communication and relationship skills. Feedback and mentoring processes are directly associated with increased perceptions of EI, while other practices such as training, selection and policy development are only indirectly associated with perceptions of EI. This study contributes to the knowledge base by increasing awareness about managerial EI skills, and providing specific examples of practices to further managerial EI.
關聯 Public Administration Review, Vol.68, No.4, pp.742-758
資料類型 article
DOI https://doi.org/10.1111/j.1540-6210.2008.00912.x
dc.contributor 亞太博
dc.creator (作者) 柏門
dc.creator (作者) Berman, Evan M.
dc.creator (作者) West, Jonathan P.
dc.date (日期) 2008
dc.date.accessioned 20-十一月-2018 17:17:22 (UTC+8)-
dc.date.available 20-十一月-2018 17:17:22 (UTC+8)-
dc.date.issued (上傳時間) 20-十一月-2018 17:17:22 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/120947-
dc.description.abstract (摘要) This study assesses perceptions of managerial emotional intelligence in local government, as well as the practices and polices affecting it. Though few cities offer training programs for managers that are called “emotional intelligence,” many cities engage in activities that target or address EI skills. This study finds improvement opportunities for managers to become better attuned to the feelings of others and themselves, to better know their own strengths and weaknesses, to better deal with their negative emotions and increase their adaptability, and to improve their communication and relationship skills. Feedback and mentoring processes are directly associated with increased perceptions of EI, while other practices such as training, selection and policy development are only indirectly associated with perceptions of EI. This study contributes to the knowledge base by increasing awareness about managerial EI skills, and providing specific examples of practices to further managerial EI.en_US
dc.format.extent 210371 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Public Administration Review, Vol.68, No.4, pp.742-758
dc.title (題名) Managing Emotional Intelligence in U.S. Cities: A Study of Public Managersen_US
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1111/j.1540-6210.2008.00912.x
dc.doi.uri (DOI) https://doi.org/10.1111/j.1540-6210.2008.00912.x