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題名 Business strategic conflict in computer-mediated communication
作者 李怡慧
Lee, Joyce Y.H.
Panteli, Niki
貢獻者 資管系
關鍵詞 conflict; computer-mediated communication; email; inter-organisational; collaborations; coopetition; media selection
日期 2010-04
上傳時間 26-May-2020 15:09:10 (UTC+8)
摘要 In this paper, we introduce the concept of business strategic conflict and examine its influence on communication media selection and use in inter-organisational collaborations. In doing so, we show the inherent complexities in the computer-mediated interactions between synergistic companies in the same industry. The work draws on a field study carried out for 5 months in a case of a product design collaboration between two large high-tech corporations in Taiwan and Korea. Findings show that at an early stage of the collaboration, the use of media has shifted substantially from FTF meetings to email, while it is also found that, due to the competitive nature of the inter-organisational collaboration involved, business strategic conflict significantly influences media selection and, in turn, it is influenced by the selected media. Our results contribute to media selection theories that have so far neglected the coopetitive inter-organisational environment.
關聯 European Journal of Information Systems, Vol.19, No.2, pp.196-208
資料類型 article
DOI https://doi.org/10.1057/ejis.2010.4
dc.contributor 資管系
dc.creator (作者) 李怡慧
dc.creator (作者) Lee, Joyce Y.H.
dc.creator (作者) Panteli, Niki
dc.date (日期) 2010-04
dc.date.accessioned 26-May-2020 15:09:10 (UTC+8)-
dc.date.available 26-May-2020 15:09:10 (UTC+8)-
dc.date.issued (上傳時間) 26-May-2020 15:09:10 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/129956-
dc.description.abstract (摘要) In this paper, we introduce the concept of business strategic conflict and examine its influence on communication media selection and use in inter-organisational collaborations. In doing so, we show the inherent complexities in the computer-mediated interactions between synergistic companies in the same industry. The work draws on a field study carried out for 5 months in a case of a product design collaboration between two large high-tech corporations in Taiwan and Korea. Findings show that at an early stage of the collaboration, the use of media has shifted substantially from FTF meetings to email, while it is also found that, due to the competitive nature of the inter-organisational collaboration involved, business strategic conflict significantly influences media selection and, in turn, it is influenced by the selected media. Our results contribute to media selection theories that have so far neglected the coopetitive inter-organisational environment.
dc.format.extent 161097 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) European Journal of Information Systems, Vol.19, No.2, pp.196-208
dc.subject (關鍵詞) conflict; computer-mediated communication; email; inter-organisational; collaborations; coopetition; media selection
dc.title (題名) Business strategic conflict in computer-mediated communication
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1057/ejis.2010.4
dc.doi.uri (DOI) https://doi.org/10.1057/ejis.2010.4