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題名 某中央機關新進公務人員高普考試分發經驗、 分發工作性質及工作適配情形之研究
A Case Study on the Civil Service Examination Placement Experience, Job Nature, Person-Job Fit of Rookie Civil Servants in Central Government
作者 林敬瑄
Lin, Ching-Hsuan
貢獻者 董祥開
Dong, Hsiang-Kai
林敬瑄
Lin, Ching-Hsuan
關鍵詞 國考分發制度
職缺資訊揭露
適配
Civil Service Examination Placement System
Recruitment information disclosure
Person-Job Fit
日期 2022
上傳時間 2-九月-2022 15:14:12 (UTC+8)
摘要 本研究旨在探討高普考試分發之新進公務人員參與分發過程的經驗及感受，並以近年經高普考試分發至某中央機關（下稱A機關）之新進公務人員為對象，檢視同考試類科分發工作之業務性質、業務領域及工作所需能力等面向的差異，並探討新進公務人員與分發職位、分發機關的適配情形，經訪談17位A機關新進公務人員，歸納研究發現如下：

一、新進公務人員於分發過程中主要利用非正式管道進行職缺資訊蒐集，且以「工作內容」為首要探聽之職缺資訊面向。

二、據新進公務人員分發過程正式管道互動經驗，發現：正式管道提供之職缺資訊面向與新進公務人員的需求存在落差、新進公務人員不太相信正式管道提供之職缺資訊、正式管道提供的資訊會使新進公務人員產生錯誤的期待、開缺機關的職缺資訊提供方式缺乏妥適的安排、職缺之業務領域資訊可能影響新進公務人員之志願選填等現象。

三、總體而言，A機關新進公務人員之工作契合情形，新進公務人員的能力大致能符合分發工作的需要；然分發工作較難符合其興趣，且較難發揮所長。

四、A機關新進公務人員之組織契合情形，部分新進公務人員不太認同機關對立委有求必應的態度及保守的回覆方式、守舊及論資排輩的文化、機關政策推行過於理想化及行政流程缺乏效率等，而在組織供給方面，部分新進公務人員對於工作氛圍、訓練進修機會及升遷情形等面向較不滿意，且認為機關新進人員訓練對實際業務的幫助有限，並對輔導員制度之落實情形較不滿意。

五、A機關同考試類科之分發工作態樣分析結果，除B技術類科外，其他考試類科的分發工作業務性質、業務領域、所需知識、能力及特質皆不甚相同，爰新進公務人員對於不同的分發工作應有不同的適任性及偏好。

最後，據上開研究發現，本研究分從用人機關、考試錄取人員等面向研提實務建議，期能從分發過程、分發（進入機關）後兩個階段討論如何增進考試分發之新進公務人員與分發工作、分發機關的適配情形。
This study aimed to explore the experience and feelings of rookie civil servants participating in the senior and junior civil service examination placement process. And take the rookie civil servants who have been placed to a central agency (hereinafter referred to as Agency A) through the examination placement process in recent years as the object of study, examining the differences in their job nature, job fields, and abilities required for the assignment works of the placed job in the same examination categories, and discussing the fitness of the rookie civil servants. After interviewing 17 rookie civil servants of Agency A , the findings of the research are as follows:

1.During the examination placement process, rookie civil servants mainly use informal channels to collect job information, and take "job content" information as the primary inquiring aspect of job information.

2.According to the new civil servants’ interaction experience of formal channel in the examination placement process, it is found that there is a gap between the job information provided by the official channels and the needs of rookie civil servants, rookie civil servants do not trust the job information provided by official channels, information provided by official channels can create wrong expectations for rookie civil servants, lack of proper arrangements for the provision of job information by the agency, and information about the job field may affect the selection of rookie civil servants.

3.In general, in the case of the job fit of the rookie civil servants of Agency A, the abilities of the rookie civil servants can generally meet the needs of the placed job; however, the placed job is more difficult to meet their interests, and it is more difficult to reach their full potential.

4.In the case of the organization fit of the rookie civil servants of Agency A, some rookie civil servants do not agree with their agency`s responsive attitude to legislators and conservative ways of replying, conservative and seniority-based culture, implementation of overly idealized agency policies, and the inefficiency of administrative procedures. In terms of organizational supply, some rookie civil servants are less satisfied with the working atmosphere, opportunities for training and further promotions. Moreover, the new employee orientation of agency is of limited help in practice, and rookie civil servants are less satisfied with the implementation of the rookie civil servants’ counselor system.

5.The results of the analysis of the placed work of same examination categories of Agency A show that, except for the category B, the job nature, job fields, required knowledge, abilities and characteristics of the placed job of other examination categories are all different. So, rookie civil servants should have different suitability and preferences for different placed job.

Finally, according to the above findings, this research tries to provide practical suggestions from the aspects of agencies and rookie civil servants, looking forward to discussing how to improve the fitness of rookie civil servants from two stages: the examination placement process and after examination placement process.
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描述 碩士
國立政治大學
公共行政學系
105256016
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105256016
資料類型 thesis
dc.contributor.advisor 董祥開zh_TW
dc.contributor.advisor Dong, Hsiang-Kaien_US
dc.contributor.author (作者) 林敬瑄zh_TW
dc.contributor.author (作者) Lin, Ching-Hsuanen_US
dc.creator (作者) 林敬瑄zh_TW
dc.creator (作者) Lin, Ching-Hsuanen_US
dc.date (日期) 2022en_US
dc.date.accessioned 2-九月-2022 15:14:12 (UTC+8)-
dc.date.available 2-九月-2022 15:14:12 (UTC+8)-
dc.date.issued (上傳時間) 2-九月-2022 15:14:12 (UTC+8)-
dc.identifier (其他 識別碼) G0105256016en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/141683-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description (描述) 105256016zh_TW
dc.description.abstract (摘要) 本研究旨在探討高普考試分發之新進公務人員參與分發過程的經驗及感受，並以近年經高普考試分發至某中央機關（下稱A機關）之新進公務人員為對象，檢視同考試類科分發工作之業務性質、業務領域及工作所需能力等面向的差異，並探討新進公務人員與分發職位、分發機關的適配情形，經訪談17位A機關新進公務人員，歸納研究發現如下：

一、新進公務人員於分發過程中主要利用非正式管道進行職缺資訊蒐集，且以「工作內容」為首要探聽之職缺資訊面向。

二、據新進公務人員分發過程正式管道互動經驗，發現：正式管道提供之職缺資訊面向與新進公務人員的需求存在落差、新進公務人員不太相信正式管道提供之職缺資訊、正式管道提供的資訊會使新進公務人員產生錯誤的期待、開缺機關的職缺資訊提供方式缺乏妥適的安排、職缺之業務領域資訊可能影響新進公務人員之志願選填等現象。

三、總體而言，A機關新進公務人員之工作契合情形，新進公務人員的能力大致能符合分發工作的需要；然分發工作較難符合其興趣，且較難發揮所長。

四、A機關新進公務人員之組織契合情形，部分新進公務人員不太認同機關對立委有求必應的態度及保守的回覆方式、守舊及論資排輩的文化、機關政策推行過於理想化及行政流程缺乏效率等，而在組織供給方面，部分新進公務人員對於工作氛圍、訓練進修機會及升遷情形等面向較不滿意，且認為機關新進人員訓練對實際業務的幫助有限，並對輔導員制度之落實情形較不滿意。

五、A機關同考試類科之分發工作態樣分析結果，除B技術類科外，其他考試類科的分發工作業務性質、業務領域、所需知識、能力及特質皆不甚相同，爰新進公務人員對於不同的分發工作應有不同的適任性及偏好。

最後，據上開研究發現，本研究分從用人機關、考試錄取人員等面向研提實務建議，期能從分發過程、分發（進入機關）後兩個階段討論如何增進考試分發之新進公務人員與分發工作、分發機關的適配情形。		zh_TW
dc.description.abstract (摘要) This study aimed to explore the experience and feelings of rookie civil servants participating in the senior and junior civil service examination placement process. And take the rookie civil servants who have been placed to a central agency (hereinafter referred to as Agency A) through the examination placement process in recent years as the object of study, examining the differences in their job nature, job fields, and abilities required for the assignment works of the placed job in the same examination categories, and discussing the fitness of the rookie civil servants. After interviewing 17 rookie civil servants of Agency A , the findings of the research are as follows:

1.During the examination placement process, rookie civil servants mainly use informal channels to collect job information, and take "job content" information as the primary inquiring aspect of job information.

2.According to the new civil servants’ interaction experience of formal channel in the examination placement process, it is found that there is a gap between the job information provided by the official channels and the needs of rookie civil servants, rookie civil servants do not trust the job information provided by official channels, information provided by official channels can create wrong expectations for rookie civil servants, lack of proper arrangements for the provision of job information by the agency, and information about the job field may affect the selection of rookie civil servants.

3.In general, in the case of the job fit of the rookie civil servants of Agency A, the abilities of the rookie civil servants can generally meet the needs of the placed job; however, the placed job is more difficult to meet their interests, and it is more difficult to reach their full potential.

4.In the case of the organization fit of the rookie civil servants of Agency A, some rookie civil servants do not agree with their agency`s responsive attitude to legislators and conservative ways of replying, conservative and seniority-based culture, implementation of overly idealized agency policies, and the inefficiency of administrative procedures. In terms of organizational supply, some rookie civil servants are less satisfied with the working atmosphere, opportunities for training and further promotions. Moreover, the new employee orientation of agency is of limited help in practice, and rookie civil servants are less satisfied with the implementation of the rookie civil servants’ counselor system.

5.The results of the analysis of the placed work of same examination categories of Agency A show that, except for the category B, the job nature, job fields, required knowledge, abilities and characteristics of the placed job of other examination categories are all different. So, rookie civil servants should have different suitability and preferences for different placed job.

Finally, according to the above findings, this research tries to provide practical suggestions from the aspects of agencies and rookie civil servants, looking forward to discussing how to improve the fitness of rookie civil servants from two stages: the examination placement process and after examination placement process.		en_US
dc.description.tableofcontents 謝誌 I
摘要 II
ABSTRACT III
表次 VII
圖次 VIII
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與研究問題 8
第三節 重要名詞釋義 9
第四節 研究範圍 10
第五節 研究流程 11
第二章 文獻檢閱 13
第一節 我國公務人員考試分發制度 13
第二節 適配 22
第三節 分發實務中影響新進公務人員適配的因素 29
第三章 研究設計與實施 36
第一節 研究架構 36
第二節 研究方法與對象 38
第三節 訪談提綱設計 41
第四節 資料整理與分析 44
第四章 訪談資料分析 47
第一節 A機關新進公務人員分發經驗 47
第二節 A機關分發工作圖像 60
第三節 新進公務人員個人與工作之適配情形分析 81
第四節 新進公務人員個人與組織之適配情形分析 95
第五章 結論與建議 111
第一節 研究發現 111
第二節 研究發現相關議題延伸 116
第三節 實務建議 119
第四節 研究限制 124
第五節 後續研究建議 125
參考文獻 126
附錄 134		zh_TW
dc.format.extent 2237925 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105256016en_US
dc.subject (關鍵詞) 國考分發制度zh_TW
dc.subject (關鍵詞) 職缺資訊揭露zh_TW
dc.subject (關鍵詞) 適配zh_TW
dc.subject (關鍵詞) Civil Service Examination Placement Systemen_US
dc.subject (關鍵詞) Recruitment information disclosureen_US
dc.subject (關鍵詞) Person-Job Fiten_US
dc.title (題名) 某中央機關新進公務人員高普考試分發經驗、 分發工作性質及工作適配情形之研究zh_TW
dc.title (題名) A Case Study on the Civil Service Examination Placement Experience, Job Nature, Person-Job Fit of Rookie Civil Servants in Central Governmenten_US
dc.type (資料類型) thesisen_US
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dc.identifier.doi (DOI) 10.6814/NCCU202201376en_US