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題名 Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores
作者 莊皓鈞
Chuang, Howard Hao-Chun;Chen, Chien-Ming
貢獻者 資管系
關鍵詞 Retailing; Data analytics; Service operations; Service encounters; Staffing; Traffic
日期 2023-09
上傳時間 12-十月-2023 09:02:29 (UTC+8)
關聯 Omega, Vol.119, 102892
資料類型 article
DOI https://doi.org/10.1016/j.omega.2023.102892
dc.contributor 資管系
dc.creator (作者) 莊皓鈞
dc.creator (作者) Chuang, Howard Hao-Chun;Chen, Chien-Ming
dc.date (日期) 2023-09
dc.date.accessioned 12-十月-2023 09:02:29 (UTC+8)-
dc.date.available 12-十月-2023 09:02:29 (UTC+8)-
dc.date.issued (上傳時間) 12-十月-2023 09:02:29 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/147943-
dc.format.extent 107 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Omega, Vol.119, 102892
dc.subject (關鍵詞) Retailing; Data analytics; Service operations; Service encounters; Staffing; Traffic
dc.title (題名) Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.omega.2023.102892
dc.doi.uri (DOI) https://doi.org/10.1016/j.omega.2023.102892