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題名 Consumers’ Online Brand Attacking and Defending Under Ideological Polarisation: A Case of Cantopop Group “Mirror”
作者 周致遠
Au, Cheuk Hang;Chou, Chih-Yuan;Ho, Kevin K.W
貢獻者 資管系
日期 2023-12
上傳時間 16-二月-2024 15:02:35 (UTC+8)
摘要 This paper reports the preliminary findings of a netnographic case study that investigates how online brand defending and attacking behaviours are influenced by ideological polarisation. Mirror, a Cantopop group from Hong Kong that pro-Beijing Internet users have targeted, has been selected as the subject of this study. Our preliminary findings show that online brand defending and attacking behaviours for or against a brand may be explained by a modified, looped Belief-Action-Outcome (BAO) framework under ideological polarisation, which complements existing research on Internet users’ impact on brand management and sheds light on politically-driven online brand-attacking behaviours. Results also show that brand-attacking behaviours would further polarise, and thus de-stabilise society. We plan to collect and incorporate further data for more in-depth analyses for building a holistic model to explain the relationships of ideological polarisation on brand defending and attacking behaviours, and their impacts on business and organisation strategies.
關聯 Proceeding of the 44th International Conference on Information Systems (ICIS 2023), Association for Information Systems (AIS)
資料類型 conference
dc.contributor 資管系
dc.creator (作者) 周致遠
dc.creator (作者) Au, Cheuk Hang;Chou, Chih-Yuan;Ho, Kevin K.W
dc.date (日期) 2023-12
dc.date.accessioned 16-二月-2024 15:02:35 (UTC+8)-
dc.date.available 16-二月-2024 15:02:35 (UTC+8)-
dc.date.issued (上傳時間) 16-二月-2024 15:02:35 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/149845-
dc.description.abstract (摘要) This paper reports the preliminary findings of a netnographic case study that investigates how online brand defending and attacking behaviours are influenced by ideological polarisation. Mirror, a Cantopop group from Hong Kong that pro-Beijing Internet users have targeted, has been selected as the subject of this study. Our preliminary findings show that online brand defending and attacking behaviours for or against a brand may be explained by a modified, looped Belief-Action-Outcome (BAO) framework under ideological polarisation, which complements existing research on Internet users’ impact on brand management and sheds light on politically-driven online brand-attacking behaviours. Results also show that brand-attacking behaviours would further polarise, and thus de-stabilise society. We plan to collect and incorporate further data for more in-depth analyses for building a holistic model to explain the relationships of ideological polarisation on brand defending and attacking behaviours, and their impacts on business and organisation strategies.
dc.format.extent 122 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Proceeding of the 44th International Conference on Information Systems (ICIS 2023), Association for Information Systems (AIS)
dc.title (題名) Consumers’ Online Brand Attacking and Defending Under Ideological Polarisation: A Case of Cantopop Group “Mirror”
dc.type (資料類型) conference