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題名 智慧資本與組織績效關係之研究--以高等教育機構為例
The relationship between intellectual capital and organizational performance: Higher education perspective
作者 李怡禛
Lee, I-chen
貢獻者 林月雲
Lin, Yeh-yun
李怡禛
Lee, I-chen
關鍵詞 智慧資本
人力資本
結構資本
關係資本
高等教育
intellectual capital
human capital
structural capital
relational capital
higher education
日期 2006
上傳時間 11-九月-2009 17:00:05 (UTC+8)
摘要 在知識經濟時代，組織價值來源已由實質的土地、廠房、設備等有形資本，轉變為以「知識」為主體的無形「智慧資本」(Intellectual Capital， IC)，是指能使組織提升競爭力與市場價值之所有知識、技術、關係與機制之總和，智慧資本三大內涵包括人力資本、結構資本與關係資本，其原本就存在組織之中，並非近來才有之新產物，只是過去論及績效時多側重財務數字，對無形資本價值較為疏忽，也無法以系統化架構檢視組織內部IC之發展。1990年以來，國外學者與實務界紛紛重視IC的研究與導入，IC遂成為21世紀組織創造競爭力之管理新趨勢。
     本研究旨在探討高等教育機構智慧資本對組織績效之影響，並試圖驗證結構資本與關係資本之中介效果。資料蒐集來源為美國新聞與世界報導以及普林斯頓評論兩大資料庫2003年至2006年之跨年度資料，藉以驗證132所美國知名大學在智慧資本與組織績效間之關係。研究結果發現高素質人力資本為學校帶來高績效，且關係資本在人力資本與組織績效間具有中介效果，但結構資本則在人力資本與組織績效之關係未造成中介效果，
In the age of knowledge economy, the value of an organization has shifted from land, factories, equipments and other tangible assets to Intellectual Capital (IC). IC refers to the total sum of knowledge, technology, relationship and mechanism that could increase the competitiveness and market value of an organization. The three main components of IC are human capital, structural capital, and relational capital. In the past, although existing, these three capitals were neglected because financial figures in the accounting system could not capture their value.
     The purpose of this study is to explore IC in higher education and verify the relationship between the three capitals and school performance of 132 higher education institutions in the U.S. By using the 2003-2006 databases from US NEWS and Princeton Review, research result shows that more human capital corresponds to more relational capital; more human capital corresponds to better performance. In addition, structural capital does not mediate the relationship between human capital and performance; relational capital has a partial mediating effect on the relationship between human capital and performance; and structural capital does not mediate the relationship between human capital and relational capital.
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描述 博士
國立政治大學
企業管理研究所
92355510
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0923555101
資料類型 thesis
dc.contributor.advisor 林月雲zh_TW
dc.contributor.advisor Lin, Yeh-yunen_US
dc.contributor.author (作者) 李怡禛zh_TW
dc.contributor.author (作者) Lee, I-chenen_US
dc.creator (作者) 李怡禛zh_TW
dc.creator (作者) Lee, I-chenen_US
dc.date (日期) 2006en_US
dc.date.accessioned 11-九月-2009 17:00:05 (UTC+8)-
dc.date.available 11-九月-2009 17:00:05 (UTC+8)-
dc.date.issued (上傳時間) 11-九月-2009 17:00:05 (UTC+8)-
dc.identifier (其他 識別碼) G0923555101en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/29988-
dc.description (描述) 博士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 92355510zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) 在知識經濟時代，組織價值來源已由實質的土地、廠房、設備等有形資本，轉變為以「知識」為主體的無形「智慧資本」(Intellectual Capital， IC)，是指能使組織提升競爭力與市場價值之所有知識、技術、關係與機制之總和，智慧資本三大內涵包括人力資本、結構資本與關係資本，其原本就存在組織之中，並非近來才有之新產物，只是過去論及績效時多側重財務數字，對無形資本價值較為疏忽，也無法以系統化架構檢視組織內部IC之發展。1990年以來，國外學者與實務界紛紛重視IC的研究與導入，IC遂成為21世紀組織創造競爭力之管理新趨勢。
     本研究旨在探討高等教育機構智慧資本對組織績效之影響，並試圖驗證結構資本與關係資本之中介效果。資料蒐集來源為美國新聞與世界報導以及普林斯頓評論兩大資料庫2003年至2006年之跨年度資料，藉以驗證132所美國知名大學在智慧資本與組織績效間之關係。研究結果發現高素質人力資本為學校帶來高績效，且關係資本在人力資本與組織績效間具有中介效果，但結構資本則在人力資本與組織績效之關係未造成中介效果，		zh_TW
dc.description.abstract (摘要) In the age of knowledge economy, the value of an organization has shifted from land, factories, equipments and other tangible assets to Intellectual Capital (IC). IC refers to the total sum of knowledge, technology, relationship and mechanism that could increase the competitiveness and market value of an organization. The three main components of IC are human capital, structural capital, and relational capital. In the past, although existing, these three capitals were neglected because financial figures in the accounting system could not capture their value.
     The purpose of this study is to explore IC in higher education and verify the relationship between the three capitals and school performance of 132 higher education institutions in the U.S. By using the 2003-2006 databases from US NEWS and Princeton Review, research result shows that more human capital corresponds to more relational capital; more human capital corresponds to better performance. In addition, structural capital does not mediate the relationship between human capital and performance; relational capital has a partial mediating effect on the relationship between human capital and performance; and structural capital does not mediate the relationship between human capital and relational capital.		en_US
dc.description.tableofcontents 表 次 II
     圖 次 III
     第一章 緒論 1
     第一節 研究背景與動機 1
     第二節 研究目的與問題 4
     第三節 研究流程 5
     第四節 名詞釋義 8
     第二章 智慧資本之意涵、相關理論與衡量 9
     第一節 智慧資本意涵與相關理論 9
     第二節 人力資本、結構資本、與關係資本之意涵 13
     第三節 組織智慧資本之動態關係 23
     第四節 智慧資本之衡量 26
     第三章 高等教育智慧資本與組織績效 31
     第一節 美國高等教育之智慧資本 31
     第二節 高等教育組織績效 39
     第三節 智慧資本標竿學校之個案分析 43
     第四章 研究設計與實施 58
     第一節 研究架構與假設 58
     第二節 研究方法 63
     第三節 變數選擇 67
     第四節 資料處理程序 70
     第五節 統計分析方法 71
     第五章 研究結果分析與討論 74
     第一節 樣本基本資料分析 74
     第二節 人力資本、結構資本與關係資本對組織績效之影響分析 76
     第三節 綜合討論 82
     第六章 結論與建議 85
     第一節 結論 85
     第二節 實務界之管理建議 86
     第三節 研究限制與未來研究建議 88
     參考文獻 91
     壹、中文部分 91
     貳、英文部分 92
     附錄 105
     附錄一 資料庫內容與專家歸類彙整表 105
     附錄二 本研究132所高等教育機構樣本(依英文字母排序) 107
     表 次
     表2-1 智慧資本分類彚整表 12
     表2-2 人力資本之定義 15
     表2-3 結構資本定義 17
     表2-4 資策會智慧資本調查指標內涵 28
     表2-5 台灣智慧資本中心智慧資本構面與指標之彙整 29
     表3-1 國家品質獎評審標準與智慧資本內涵歸納表 39
     表3-2 標竿學校智慧資本比較 55
     表4-1 研究變數與衡量彙總表 70
     表5-1 樣本基本資料 74
     表5-2 樣本在人力、結構、關係資本與組織績效之平均數 75
     表5-3 相關係數表 76
     表5-4 共線性檢定(VIF)與DURBIN-WASTON 檢定(依變數為「組織績效」) 77
     表5-5 共線性檢定(VIF)與DURBIN-WASTON 檢定(依變數為「關係資本」) 78
     表5-6 人力資本對結構資本之影響 78
     表5-7 人力資本、結構資本、關係資本對組織績效之影響 79
     表5-8 人力資本、結構資本對關係資本之影響 80
     表5-9 本研究假設驗證結果摘要 81
     
      
     圖 次
     圖1-1 研究流程圖 7
     圖2-1 SKANDIA 價值規劃圖 12
     圖2-2 SAINT-ONGE 循環、創造、相互影響的三種智慧資本 24
     圖2-3 組織智慧資本循環 25
     圖3-2 元智大學教學與輔導整合新體制 49
     圖3-3 元智大學全面績效評核與獎勵制度 50
     圖3-4 元智大學導入優良管理實務及系統化機制 50
     圖3-5 教學行政品質系統 52
     圖3-6 高等教育智慧資本內涵彙整 57
     圖4-1 研究架構 59		zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0923555101en_US
dc.subject (關鍵詞) 智慧資本zh_TW
dc.subject (關鍵詞) 人力資本zh_TW
dc.subject (關鍵詞) 結構資本zh_TW
dc.subject (關鍵詞) 關係資本zh_TW
dc.subject (關鍵詞) 高等教育zh_TW
dc.subject (關鍵詞) intellectual capitalen_US
dc.subject (關鍵詞) human capitalen_US
dc.subject (關鍵詞) structural capitalen_US
dc.subject (關鍵詞) relational capitalen_US
dc.subject (關鍵詞) higher educationen_US
dc.title (題名) 智慧資本與組織績效關係之研究--以高等教育機構為例zh_TW
dc.title (題名) The relationship between intellectual capital and organizational performance: Higher education perspectiveen_US
dc.type (資料類型) thesisen
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