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題名 工作-科技配合度擴充模式:以線上學習回饋為例
作者 黃和勤
貢獻者 傅豐玲
黃和勤
關鍵詞 線上學習
回饋功能
工作-科技配合度
日期 2002
上傳時間 14-九月-2009 09:10:13 (UTC+8)
摘要 與傳統的學習環境相較,線上學習雖然減少了面對面的互動機會,但卻提供了更多其他方式的回饋功能,增加了更多的互動機會與回饋。文獻指出「有用」、「易用」、「回饋反應時間」及「回饋內容」會影響到學習者的學習情形。目前對工作-科技配合度的研究大多偏向軟體維護工作,本研究試圖修正及結合工作-科技配合度模式(Task-Technology Fit Model, TTF)與科技接受度模式(Technology Acceptance Model, TAM),來驗證:(1)配合度變項的存在並驗證配合度會正向影響使用;(2)找出合適的衡量線上學習回饋功能的構面;(3)七項回饋功能在四構面上的認知差異;(4)擴充及結合TTF與TAM二模式以驗證個人的「喜好」會正向影響其「使用」;(5)回饋功能四構面「有用」、「易用」、「回饋反應時間」及「回饋內容」分別會正向影響「喜好」。
     
     研究結果顯示:(1)只有四項回饋功能「線上傳訊/對談」、「郵寄助教」、「成績資訊」及「主題討論」中「工作-科技配合度」的存在是合適的且「工作-科技配合度」會正向影響個人的「使用」;(2)由信度、效度分析顯示「功能有用」、「功能易用」、「回饋反應時間」及「回饋內容」四構面合適用來衡量線上學習回饋功能;(3)七項回饋功能在四構面上有認知差異;(4)七項回饋功能的個人「喜好」均會正向影響其「使用」;(5)使用者認知「功能有用」會正向影響個人的「喜好」(七種功能都有);「功能易用」會正向影響個人的「喜好」(課程討論、線上傳訊/對談、郵寄助教、平時測驗、成績資訊);「回饋反應時間」會正向影響個人的「喜好」(課程討論、成績資訊);「回饋內容」的正確與有效幫助會正向影響個人的「喜好」(七種功能都有)。
參考文獻 中文部份
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15. 董和昇、梁定澎,「以認知學習觀點與任務-科技適配理論建構網際網路使用者資訊取得行為模型」,海峽兩岸管理資訊系統接軌暨第四屆資訊管理博士生論文研討會論文集 (台灣地區博士生論文集),民國91年4月,上海,頁101 - 107。
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描述 碩士
國立政治大學
資訊管理研究所
90356018
91
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0090356018
資料類型 thesis
dc.contributor.advisor 傅豐玲zh_TW
dc.contributor.author (作者) 黃和勤zh_TW
dc.creator (作者) 黃和勤zh_TW
dc.date (日期) 2002en_US
dc.date.accessioned 14-九月-2009 09:10:13 (UTC+8)-
dc.date.available 14-九月-2009 09:10:13 (UTC+8)-
dc.date.issued (上傳時間) 14-九月-2009 09:10:13 (UTC+8)-
dc.identifier (其他 識別碼) G0090356018en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31056-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 90356018zh_TW
dc.description (描述) 91zh_TW
dc.description.abstract (摘要) 與傳統的學習環境相較,線上學習雖然減少了面對面的互動機會,但卻提供了更多其他方式的回饋功能,增加了更多的互動機會與回饋。文獻指出「有用」、「易用」、「回饋反應時間」及「回饋內容」會影響到學習者的學習情形。目前對工作-科技配合度的研究大多偏向軟體維護工作,本研究試圖修正及結合工作-科技配合度模式(Task-Technology Fit Model, TTF)與科技接受度模式(Technology Acceptance Model, TAM),來驗證:(1)配合度變項的存在並驗證配合度會正向影響使用;(2)找出合適的衡量線上學習回饋功能的構面;(3)七項回饋功能在四構面上的認知差異;(4)擴充及結合TTF與TAM二模式以驗證個人的「喜好」會正向影響其「使用」;(5)回饋功能四構面「有用」、「易用」、「回饋反應時間」及「回饋內容」分別會正向影響「喜好」。
     
     研究結果顯示:(1)只有四項回饋功能「線上傳訊/對談」、「郵寄助教」、「成績資訊」及「主題討論」中「工作-科技配合度」的存在是合適的且「工作-科技配合度」會正向影響個人的「使用」;(2)由信度、效度分析顯示「功能有用」、「功能易用」、「回饋反應時間」及「回饋內容」四構面合適用來衡量線上學習回饋功能;(3)七項回饋功能在四構面上有認知差異;(4)七項回饋功能的個人「喜好」均會正向影響其「使用」;(5)使用者認知「功能有用」會正向影響個人的「喜好」(七種功能都有);「功能易用」會正向影響個人的「喜好」(課程討論、線上傳訊/對談、郵寄助教、平時測驗、成績資訊);「回饋反應時間」會正向影響個人的「喜好」(課程討論、成績資訊);「回饋內容」的正確與有效幫助會正向影響個人的「喜好」(七種功能都有)。
zh_TW
dc.description.tableofcontents 目錄…………………………………………………………………….I
     圖目錄………………………………………………………………….III
     表目錄………………………………………………………………….IV
     第一章 緒論………………………………………………………….1
     第一節 研究背景與動機……………………………………………………1
     第二節 研究目的……………………………………………………………3
     第三節 研究範圍……………………………………………………………4
     第四節 研究貢獻……………………………………………………………5
     第五節 研究流程……………………………………………………………7
     第二章 文獻探討…………………………………………………….8
     第一節 回饋定義……………………………………………………………8
     第二節 學習系統中回饋目的………………………………………………11
     2.2.1 學習者……………………………………………………………..11
      2.2.2 老師………………………………………………………………..22
     2.2.3 同儕………………………………………………………………..28
     2.2.4 系統設計師………………………………………………………..30
     第三節 回饋品質……………………………………………………………33
     2.3.1 回饋種類…………………………………………………………..33
     2.3.2 回饋反應時間……………………………………………………..40
     2.3.3 回饋內容…………………………………………………………..42
     第四節 有用及易用…………………………………………………………46
     第五節 工作-科技配合度…………………………………………………...49
     第三章 研究方法…………………………………………………….65
     第一節 研究架構……………………………………………………………65
     第二節 研究情境……………………………………………………………68
     第三節 研究假說……………………………………………………………69
     第四節 變數操作型定義與衡量方法………………………………………71
     第五節 問卷設計……………………………………………………………74
     第六節 前測信度效度……………………………………………..………..77
     3.6.1前測信度…………………………………………………………...77
     3.6.2前測效度…………………………………………………………...77
     第七節 問卷調查及回收……………………………………………………83
     第八節 資料分析方法………………………………………………………84
     第四章 資料分析與討論…………………………………………...86
     第一節 樣本結構分析………………………………………………………86
     第二節 信度分析……………………………………………………………88
     第三節 效度分析……………………………………………………………89
     4.3.1內容效度…………………………………………………………...89
     4.3.2結構效度…………………………………………………………...89
     4.3.3小結………………………………………………………………...94
     第四節 工作-科技配合度變項存在驗證…………………………………...95
     第五節 回饋科技在四構面上的認知差異…………………………………127
     第六節 喜好對使用的影響……………………………………………....…131
     第七節 四構面對喜好的影響………………………………………………137
     第五章 結論與建議………………………………………………....148
     5.1研究結論…………………………….……………………………….148
     5.2研究限制…………………………….……………………………….151
     5.3研究建議…………………………….……………………………….152
     參考文獻 ……………………………….…………..……………….153
     中文部份………………………………………..……………………………..153
     英文部份………………………………………..……………………………..155
     附錄一 …………………………………….…………….…………..162
     
     圖目錄
     圖1、本研究之研究流程圖…………………………………….……….…….……7
     圖2、基本型工作-科技配合度模式………………………………………………50
     圖3、工作-科技配合度模式………………………………………………………50
     圖4、整合路徑模式………………………………………………………………..51
     圖5、工作-科技配合度模式………………………………………………………52
     圖6、工作-科技配合度模式………………………………………………………53
     圖7、工作-科技配合度模式……………………………………………..…..……53
     圖8、工作-科技配合度模式…………………………………………..……..……54
     圖9、工作-科技配合度模式………………………………………...………..…...55
     圖10、工作-科技配合度模式……………………………………………...……...57
     圖11、工作-科技配合度模式……………………………………………………..58
     圖12、工作-科技配合度模式……………………………………………...……...59
     圖13、工作-科技配合度模式…………………………………………...………...60
     圖14、工作-科技配合度模式………………………………………...…………...61
     圖15、本研究之研究架構圖……………………………………………………....65
     圖16、配合度分群(四群)……………………………………………………..109
     
     
     
     
     表目錄
     表1、回饋定義…………………………………………………………………….…9
     表2、學習者回饋目的………………………………………………………………15
     表3、老師回饋目的…………………………………………………………………24
     表4、同儕回饋目的…………………………………………………………………29
     表5、系統設計師回饋目的…………………………………………………………31
     表6、回饋種類………………………………………………………………………39
     表7、回饋內容………………………………………………………………………44
     表8、工作-科技配合度定義…………………………………………………………49
     表9、工作種類與科技構面的配合度最佳組合……………………………………56
     表10、TTF相關文獻一覽……………………………………………………………62
     表11、TTF與TAM相異之處………………………………………………………67
     表12、問卷結構………………………………………………….……………….…72
     表13、前測信度分析…………………………………………………………….…77
     表14、學習工作項目前測因素分析結果……………………………………….…78
     表15、課程討論之回饋功能項目前測因素分析結果………………………….…78
     表16、線上傳訊/對談之回饋功能項目前測因素分析結果………………………79
     表17、郵寄助教之回饋功能項目前測因素分析結果……………………….……79
     表18、平時測驗之回饋功能項目前測因素分析結果……………………….……80
     表19、成績資訊之回饋功能項目前測因素分析結果……………………….……80
     表20、主題討論之回饋功能項目前測因素分析結果……………………….……81
     表21、作業觀摩之回饋功能項目前測因素分析結果………………………….…81
     表22、全測樣本信度分析結果………………………………………………….…88
     表23、學習工作項目因素分析結果…………………………………………….…90
     表24、課程討論之回饋功能項目因素分析結果……………………………….…90
     表25、線上傳訊/對談之回饋功能項目因素分析結果……………………………91
     表26、郵寄助教之回饋功能項目前測因素分析結果……………………….……91
     表27、平時測驗之回饋功能項目前測因素分析結果…………………….………92
     表28、成績資訊之回饋功能項目前測因素分析結果………………………….…92
     表29、主題討論之回饋功能項目前測因素分析結果…………………….………93
     表30、作業觀摩之回饋功能項目前測因素分析結果……………………….……93
     表31、課程討論兩模式對使用解釋能力比較……………………………….……96
     表32、七項回饋功能使用之平均數、標準差………………………………….…97
     表33、線上傳訊/對談兩模式對使用解釋能力比較…………………………....…98
     表34、郵寄助教兩模式對使用解釋能力比較………………………………….…100
     表35、平時測驗兩模式對使用解釋能力比較……………………………………102
     表36、成績資訊兩模式對使用解釋能力比較……………………………………104
     表37、主題討論兩模式對使用解釋能力比較…………………………….………106
     表38、作業觀摩兩模式對使用解釋能力比較……………………………………108
     表39、單因子變異數分析(四群)………………………………………………110
     表40、單因子變異數分析(三群)………………………………………………111
     表41、線上傳訊/對談區別分析之混淆矩陣(四群)………………………………112
     表42、郵寄助教區別分析之混淆矩陣(四群)……………………………………112
     表43、成績資訊區別分析之混淆矩陣(四群)………………………………….113
     表44、主題討論區別分析之混淆矩陣(四群)………………………………….113
     表45、四項回饋功能區別函數特徵結構(四群)………………………………114
     表46、線上傳訊/對談之區別因子(四群)……………………………………..115
     表47、郵寄助教之區別因子(四群)……………………………………………116
     表48、成績資訊之區別因子(四群)……………………………………………117
     表49、主題討論之區別因子(四群)……………………………………………118
     表50、線上傳訊/對談區別分析之混淆矩陣(三群)…………………………..119
     表51、郵寄助教區別分析之混淆矩陣(三群)…………………………………119
     表52、成績資訊區別分析之混淆矩陣(三群)…………………………………120
     表53、主題討論區別分析之混淆矩陣(三群)…………………………………120
     表54、四項回饋功能區別函數特徵結構(三群)………………………………121
     表55、線上傳訊/對談之區別因子(三群)……………………………………..122
     表56、郵寄助教之區別因子(三群)…………………………………………...123
     表57、成績資訊之區別因子(三群)……………………………………………124
     表58、主題討論之區別因子(三群)……………………………………………125
     表59、七項回饋功能四構面上的認知差異………………………………………127
     表60、喜好與使用之Pearson相關分析結果………………………………………131
     表61、喜好與使用之線性迴歸分析結果…………………………………………133
     表62、四構面對喜好之Pearson相關分析結果……………………………….…137
     表63、課程討論四構面對喜好複迴歸路徑分析……………………………….…139
     表64、線上傳訊/對談四構面對喜好複迴歸路徑分析………………………..…140
     表65、郵寄助教四構面對喜好複迴歸路徑分析…………………………………141
     表66、平時測驗四構面對喜好複迴歸路徑分析…………………………………142
     表67、七項回饋功能喜好之平均數、標準差……………………………………143
     表68、成績資訊四構面對喜好複迴歸路徑分析…………………………………144
     表69、主題討論四構面對喜好複迴歸路徑分析…………………………………145
     表70、作業觀摩四構面對喜好複迴歸路徑分析…………………………………146
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0090356018en_US
dc.subject (關鍵詞) 線上學習zh_TW
dc.subject (關鍵詞) 回饋功能zh_TW
dc.subject (關鍵詞) 工作-科技配合度zh_TW
dc.title (題名) 工作-科技配合度擴充模式:以線上學習回饋為例zh_TW
dc.type (資料類型) thesisen
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