| dc.contributor.advisor | 林我聰 | zh_TW |
| dc.contributor.advisor | Lin,Woo Tsong | en_US |
| dc.contributor.author (作者) | 陳星光 | zh_TW |
| dc.contributor.author (作者) | Chen,Hsing Kuang | en_US |
| dc.creator (作者) | 陳星光 | zh_TW |
| dc.creator (作者) | Chen,Hsing Kuang | en_US |
| dc.date (日期) | 2004 | en_US |
| dc.date.accessioned | 14-九月-2009 09:12:28 (UTC+8) | - |
| dc.date.available | 14-九月-2009 09:12:28 (UTC+8) | - |
| dc.date.issued (上傳時間) | 14-九月-2009 09:12:28 (UTC+8) | - |
| dc.identifier (其他 識別碼) | G0091356045 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/31075 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 資訊管理研究所 | zh_TW |
| dc.description (描述) | 91356045 | zh_TW |
| dc.description (描述) | 93 | zh_TW |
| dc.description.abstract (摘要) | 隨著全球化營運的佈局以及企業追求時效與速度的壓力下、企業開始重視其上游、下游廠商之快速反應與連結性、以能及時提供對企業有利的資訊以提供全球化的競爭力。由全球供應鏈協會(Supply Chain Council)所提出的SCOR(Supply Chain Operations Reference-model)，主要強調提升企業現有流程並整合其類似產業之管理活動與資訊系統以達到未來最佳化之供應鏈管理模式。此外近年來VIC所提倡的協同商務之新發展模式CPFR®（Collaborative Planning、Forecasting、Replenishment---協同、規劃、預測、補貨），是以全方位的思維與協同合作方式，來為供應鏈中的各企業夥伴降低供應鏈成本，增加整體利潤；其目標為藉由共同務實的方法，以提高內部企業合作的利益。 近來國外各大製造商紛紛推行CPFR前導作業(Pilot project)， 國內企業如中環(CMC)、力山集團(Rexon)也開始通行CPFR各項流程活動，但由於CPFR目前的指示書(Roadmap)與其九大步驟只分別對於導入流程有統略性的解釋，並無詳細導入流程步驟解釋，這使得企業導入CPFR®時需要花費長時間了解其CPFR之精隨。 有鑑於此，本研究透過文獻探討彙整的方式，以瞭解企業成功導入CPFR之方法，；接著，利用模式推導方式，並結合SCOR企業流程模式與CPFR協同商務模式，提出適合企業導入CPFR商業流程模式之參考模式及建議，將其參考模式針對個案公司之情境作流程上的模擬 ； 再者本研究將以製造業為例，對事先選定之個案公司透過深入訪談、實際觀察、企業內部文件及檔案資料收集方式，輔以非結構化問卷進行個案研究 ； 最後，對此個案研究所得之結論與參考模式模擬之結果，以供未來國內企業導入CPFR之參考。 | zh_TW |
| dc.description.abstract (摘要) | Under the trend of globalize marketing, business firms are facing the challenges of operation efficiency and speed. Enterprises starting to get more attention on the capabilities of upper and lower-stream partners, abilities like quick response, connectivity and able to provide useful information for the company to gain greater advantage on globalize market. The SCOR (Supply Chain Operations Reference-model) from Supply Chain Council provided the integration of supply chain management activities, which includes current business activities, business process activities and IT enabling activities. Furthermore, VIC advocated a new collaborative SCM model CPFR (Collaborative Planning, Forecasting, and Replenishment) to decrease costs and increase sales by putting all members of partner in supply chain in a collaborative environment. Concerning on the CPFR deployment we have found that CPFR only provided a general process model, no further explanation on each process function and lack of specific detail activities. Therefore deployment of CPFR sometimes occur difficulty. In order to realize the critical factors for a company to successful deploys CPFR, several literature reviews were conducted in this thesis. In this research, we tend to develop an implementation methodology that contains both spirits from SCOR process model and CPFR collaborative model. Furthermore, this methodology will be test and verify in real-case process simulation in order to adjust our reference model from real case situation. At last, research results such as 1) Industrial CPFR implementation reference model, 2) Current state of domestic CPFR deployment, 3) Environmental factors between overseas and domestic CPFR deployment and 4) Key successful factors to be implement CPFR for domestic companies, will be generate for future domestic CPFR deployment. | en_US |
| dc.description.tableofcontents | Abstract-----------------------------------------------------------------------------------------------------------------------------------5 1. Chapter 1 Introduction--------------------------------------------------------------------------------------------------------------6 1.1 Research background------------------------------------------------------------------------------------------------------------6 1.2 Research motivation-------------------------------------------------------------------------------------------------------------8 1.3 Research objective--------------------------------------------------------------------------------------------------------------10 1.4 Research definition and scope-------------------------------------------------------------------------------------------------11 1.5 Research Model-----------------------------------------------------------------------------------------------------------------12 2. Chapter 2 Literature Study-------------------------------------------------------------------------------------------------------13 2.1 Supply Chain Management and SCOR Model-----------------------------------------------------------------------------13 2.1.1 Supply Chain Management -----------------------------------------------------------------------------------------13 2.1.2 SCOR business operation model -----------------------------------------------------------------------------------15 2.2 CPFR, Collaborative Planning, Forecasting and Replenishment---------------------------------------------------------21 2.2.1 Evolution from ECR to CPFR---------------------------------------------------------------------------------------21 2.2.2 CPFR nine steps process model--------------------------------------------------------------- ---------------------22 2.2.3 CPFR Roadmap-------------------------------------------------------------------------------------------------------27 2.3 Collaborative Supply Chain Process Planning------------------------------------------------------------------------------33 2.3.1 Collaborative Demand Planning------------------------------------------------------------------------------------34 2.3.2 Collaborative Supply Planning -------------------------------------------------------------------------------------35 2.3.3 Collaborative Transportation Planning-----------------------------------------------------------------------------35 2.3.4 Collaborative Promotion Planning----------------------------------------------------------------------------------36 2.3.5 Collaborative Product Development--------------------------------------------------------------------------------36 2.3.6 Collaborative Performance Management--------------------------------------------------------------------------37 3. Chapter 3 Research Methodology---------------------------------------------------------------------------------------------39 3.1 Research Strategy --------------------------------------------------------------------------------------------------------------39 3.2 Case Company -----------------------------------------------------------------------------------------------------------------40 3.3 Case Study Research Design -------------------------------------------------------------------------------------------------40 3.4 Approached for Conducting Research---------------------------------------------------------------------------------------42 3.5 Qualitative and Quantitative Research --------------------------------------------------------------------------------------43 3.6 Data Collection -----------------------------------------------------------------------------------------------------------------44 3.6.1 Primary Data Collection----------------------------------------------------------------------------------------------44 3.6.2 Secondary Data Collection-------------------------------------------------------------------------------------------44 3.7 Quality of Research-------------------------------------------------------------------------------------------------------------45 3.7.1 Internal Validity -------------------------------------------------------------------------------------------------------45 3.7.2 External Validity-------------------------------------------------------------------------------------------------------45 3.7.3 Reliability--------------------------------------------------------------------------------------------------------------45 4. Chapter 4 Collaborative Planning Methodology-------------------------------------------------------------------------47 4.1 Collaborative Demand Planning Methodology-----------------------------------------------------------------------------47 4.2 Collaborative Supply Planning Methodology-------------------------------------------------------------------------------57 4.3 Collaborative Transportation Planning Methodology----------------------------------------------------------------------64 4.4 Collaborative Promotion Planning Methodology--------------------------------------------------------------------------72 4.5 Collaborative Product Development Planning Methodology-------------------------------------------------------------78 4.6 Collaborative Performance Management Planning Methodology-------------------------------------------------------86 5. Chapter 5 Industrial Analysis---------------------------------------------------------------------------------------------------91 5.1 Company Profile ---------------------------------------------------------------------------------------------------------------91 5.2 Competitive Advantages, Company History--------------------------------------------------------------------------------92 5.3 Collaborative Planning in Company A --------------------------------------------------------------------------------------94 5.3.1 Agreement in each planning aspects do no exist in real practices---------------------------------------------94 5.3.2 CDP and CSP should be in one planning process----------------------------------------------------------------94 5.3.3 Collaborative Transportation planning does not exist in this case study--------------------------------------98 5.3.4 Collaborative Promotion Planning in Company A---------------------------------------------------------------99 5.3.4.1 Total Quantity Management--------------------------------------------------------------------------------------99 5.3.4 Collaborative Product development in Company A------------------------------------------------------------100 5.3.5 Overall Collaborative Performance Management Planning---------------------------------------------------101 5.3.6 Collaborative Planning Time Scheduling------------------------------------------------------------------------102 6. Chapter 6 Conclusions and Future Research------------------------------------------------------------------------------103 6.1 Planning versus Execution-----------------------------------------------------------------------103 6.2 Management versus Technology---------------------------------------------------------------------------------------------103 6.3 OEM/ODM versus brand owned---------------------------------------------------------------------------------------------103 6.4 Collaborative with upper-stream suppliers is difficult, but critical -----------------------------------------------------103 6.5 Future Research----------------------------------------------------------------------------------------------------------------105 7. Reference-------------------------------------------------------------------------------------------------------------------------------106 Chinese Reference---------------------------------------------------------------------------------------------------------------------106 English Reference---------------------------------------------------------------------------------------------------------------------107 Appendix A – Survey Questionnaire-------------------------------------------------------------------------------------------------109 Figures and Tables Figure 1-1 Research Model-----------------------------------------------------------------------------------------------------------12 Figure2-1 Elements of supply chain management---------------------------------------------------------------------------------14 Figure2-2 SCOR Model---------------------------------------------------------------------------------------------------------------17 Figure 2-3 SCOR detailed reference model ----------------------------------------------------------------------------------------19 Figure 2-4 Process decompose model ----------------------------------------------------------------------------------------------20 Figure 2-5 Generic CPFR business process models -----------------------------------------------------------------------------26 Figure 2.3-1 Collaborative SCP process -------------------------------------------------------------------------------------------34 Figure 2.3-2 Collaborative Demand Planning ------------------------------------------------------------------------------------36 Figure 2.3-3 Collaborative Transportation Planning ----------------------------------------------------------------------------36 Figure 2.3-4 Collaborative Performance Management --------------------------------------------------------------------------38 Figure 3.3-1 Position for different research methodologies ---------------------------------------------------------------------41 Figure 3.3-2 Types of case design ---------------------------------------------------------------------------------------------------41 Figure 3.3-3 Research Procedure for Case Study ---------------------------------------------------------------------------------42 Figure 4-1 Deployment of Collaborative Planning – 6 Planning aspects -----------------------------------------------------46 Figure 4-2 Mapping with CPFR process model ----------------------------------------------------------------------------------47 Figure 4.1-1 Adjusted Collaborative Demand Planning -------------------------------------------------------------------------48 Figure 4.2-1 Adjusted Collaborative Supply Planning ---------------------------------------------------------------------------57 Figure 4.3-1 Adjusted Collaborative Transportation Planning -----------------------------------------------------------------64 Figure 4.4-1 Adjusted Collaborative Promotion Planning ----------------------------------------------------------------------72 Figure 4.5-1 Adjusted Collaborative Product Development --------------------------------------------------------------------78 Figure 4.6-1 Adjusted Collaborative Performance Management --------------------------------------------------------------86 Figure 5-1 Organizational Structure of Company A ------------------------------------------------------------------------------92 Figure 5-2 Company A Sales Forecast ---------------------------------------------------------------------------------------------95 Figure 5-3 Company A Order Forecast --------------------------------------------------------------------------------------------96 Figure 5-4 GolbalNetExchange, GNX System in Company A -------------------------------------------------------------------97 Figure 5-5 Industrial Collaborative Demand & Supply Planning -------------------------------------------------------------98 Figure 5-6 Industrial Collaborative Product Development Planning --------------------------------------------------------101 Figure 5-7 Collaborative Supply Chain Planning Time Frame ---------------------------------------------------------------102 Table 2.2-2 Example of Team Members Roles and Responsibilities ------------------------------------------------------------29 Table 3.1-1 Relevant Situations for different Research Strategies --------------------------------------------------------------40 Table 3.4-1 Different between Exploratory and Explanatory approach -------------------------------------------------------43 Table 4-1 Collaborative Demand Planning Reference Model ------------------------------------------------------------------48 Table 4-2 Collaborative Supply Planning Reference Model --------------------------------------------------------------------57 Table 4-3 Collaborative Transportation Planning Reference Model -----------------------------------------------------------64 Table 4-4 Collaborative Promotion Planning Reference Model ----------------------------------------------------------------72 Table 4-5 Collaborative Product Development Reference Models -------------------------------------------------------------78 Table 4-6 Collaborative Performance Management Reference Models -------------------------------------------------------86 | zh_TW |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0091356045 | en_US |
| dc.subject (關鍵詞) | CPFR | en_US |
| dc.subject (關鍵詞) | SCOR | en_US |
| dc.subject (關鍵詞) | Business Implementation Methodology | en_US |
| dc.title (題名) | A Collaborative Planning Methodology based on SCOR and CPFR | zh_TW |
| dc.type (資料類型) | thesis | en |
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