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題名 建構一個供應鏈資訊分享機制:不確定構念之發展及虛擬整合之應用
Forming an Information Sharing Mechanism in Supply Chains: A Development of Uncertainty Constructs and Application to Virtual Integration
作者 戴逸民
Tai, Yi-Ming
貢獻者 季延平<br>侯君溥
Chi, Yen-Ping<br>Ho, Chin-Fu
戴逸民
Tai, Yi-Ming
關鍵詞 供應鏈管理
不確定性構念衡量
資訊分享機制
Supply chain management
Uncertainty constructs measurement
Information sharing mechanism
日期 2004
上傳時間 14-Sep-2009 09:15:38 (UTC+8)
摘要 供應鏈的運作過程包含一系列的價值創造活動,這些活動乃是由許多不同的組織所負責執行,且每個活動之間存在相互影響的關係。在這一牽涉跨組織合作的價值網絡中,所遭遇的困難主要是來自跨組織互動過程中所隱藏的不確定問題,而這些問題的產生主要導因於供應鏈夥伴間的活動缺乏調和。針對供應鏈分散管控結構所衍生出的問題,近年來以資訊科技為基礎的跨組織系統 (inter-organizational system, IOS)提供了有效的解決方案。此IOS的形成,主要是認為透過IOS的應用,供應鏈組織可藉由跨組織資訊分享的力量來改善夥伴間的協調以及資源整合。而此意謂IOS的效益產生端賴系統內建的資訊分享機制能相容於供應鏈結構特徵,並能有效協助組織來因應所面臨的不確定問題。是以,建立一個相容於環境的資訊分享機制是配置IOS解決方案過程的重要關鍵,且對於供應鏈不確定的診斷在資訊分享機制規劃過程有其重要性存在。
     對於供應鏈不確定問題的診斷是一極為複雜且具挑戰的任務,其須要透過一結構化的框架來協助分析夥伴間錯綜複雜的互動行為過程所隱藏的不確定因素。因此,本研究乃採用結構化的方法來製作一符合統計效度的不確定因素衡量量表,並以此量表為工具透過個案研究的方法來探索收斂組裝型供應鏈,這一特定型態供應鏈所面臨的不確定問題。在了解供應鏈所面臨的不確定問題之後,本研究試圖針對此供應鏈型態提出一資訊分享機制規劃的參考架構,藉此架構引領供應鏈運作環境中的資訊科技規劃,並依此提升供應鏈整合。
     在針對個案探討之後,本研究發現缺乏妥善規劃資訊分享機制是導致個案公司目前仍難以有效因應所面臨的不確定問題之主要原因。所施行的資訊分享實務與供應鏈環境間的不相容使得其目前仍難以有效因應需求的變異以及物料供給的管控。此外,本研究發現資訊分享模式會受到所面臨的不確定問題之屬性以及嚴重性程度的影響。在收斂組裝型供應鏈的案例中,受到供應鏈結構特徵的影響,資訊分享應著重於物料供給方面的議題。因為在該型態供應鏈運作環境中,供應端的夥伴結合相對於需求端而言較為複雜,且與領導廠商間的關係又非似需求端夥伴間來的密切。是以,在收斂組裝型供應鏈中,有必要投注較多的心力於建制與供應夥伴間的資訊分享。
Supply chain management is a complicated task because of uncertainties involved. The uncertainty that occurs in the processes of inter-organizational coordination is due to a lack of harmony in supply chain participant activities. Recent developments in Inter-organizational Systems (IOS) have contributed to the provision of IT-based solutions for harmonizing supply chain participant activities. Applying IOS to the supply chain often attempts to improve the efficiency of coordination and resource integration among participants via inter-organizational information sharing. This intention implies that the effectiveness of IOS depends on whether information sharing mechanism built into the system can fit for supply chain characteristics and can help the supply chain cope with uncertainties that disrupt the integration of the supply chain. Hence, establishing an environment-suited information sharing mechanism is critical in deploying IOS solutions, and diagnosing supply chain uncertainties is important in planning information sharing mechanism.
     Diagnosing supply chain uncertainties is a complex and challenging task, it needs a structural framework to support in analyzing the intricacy of interactions among supply chain members, resulting in the construction of an instrument to assist in the understanding of uncertainty-related behaviors of supply chain participants. Therefore, this study takes a structural approach to produce a validated uncertainty scale, and applies a case study approach with this instrument to investigate the uncertainty problems in a specific supply chain type, convergent assembly supply chain. After understanding the uncertainty problems, this study proposed a reference model to assist this supply chain type in planning an information sharing mechanism, leading to a well-suited IT framework to improve supply chain integration.
     Falling short of a sounding information sharing mechanism is central to the problems in convergent assembly supply chain based upon the findings of case studies. The incompatibility between supply chain environment and existing information sharing practices has led to the problems in demand variation and material supply. Based on the characteristics of supply chain environment, planning inter-organizational coordination and information sharing simultaneously can effectively resolve the supply chain problems. Moreover, the research results suggested that the pattern of information sharing is influenced by the scale and severity of the uncertainty embedded in supply chain. In the case of convergent assembly supply chain, information sharing is focused on issues related to material supply owing to the structural characteristics of supply chain. The combination of participants in supply side is more complex and is not familiar with the leading company as demand side’s participants. Therefore, it needs to pay more attention for establishing information sharing among supply side’s participants.
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描述 博士
國立政治大學
資訊管理研究所
89356502
93
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0893565021
資料類型 thesis
dc.contributor.advisor 季延平<br>侯君溥zh_TW
dc.contributor.advisor Chi, Yen-Ping<br>Ho, Chin-Fuen_US
dc.contributor.author (Authors) 戴逸民zh_TW
dc.contributor.author (Authors) Tai, Yi-Mingen_US
dc.creator (作者) 戴逸民zh_TW
dc.creator (作者) Tai, Yi-Mingen_US
dc.date (日期) 2004en_US
dc.date.accessioned 14-Sep-2009 09:15:38 (UTC+8)-
dc.date.available 14-Sep-2009 09:15:38 (UTC+8)-
dc.date.issued (上傳時間) 14-Sep-2009 09:15:38 (UTC+8)-
dc.identifier (Other Identifiers) G0893565021en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31104-
dc.description (描述) 博士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 89356502zh_TW
dc.description (描述) 93zh_TW
dc.description.abstract (摘要) 供應鏈的運作過程包含一系列的價值創造活動,這些活動乃是由許多不同的組織所負責執行,且每個活動之間存在相互影響的關係。在這一牽涉跨組織合作的價值網絡中,所遭遇的困難主要是來自跨組織互動過程中所隱藏的不確定問題,而這些問題的產生主要導因於供應鏈夥伴間的活動缺乏調和。針對供應鏈分散管控結構所衍生出的問題,近年來以資訊科技為基礎的跨組織系統 (inter-organizational system, IOS)提供了有效的解決方案。此IOS的形成,主要是認為透過IOS的應用,供應鏈組織可藉由跨組織資訊分享的力量來改善夥伴間的協調以及資源整合。而此意謂IOS的效益產生端賴系統內建的資訊分享機制能相容於供應鏈結構特徵,並能有效協助組織來因應所面臨的不確定問題。是以,建立一個相容於環境的資訊分享機制是配置IOS解決方案過程的重要關鍵,且對於供應鏈不確定的診斷在資訊分享機制規劃過程有其重要性存在。
     對於供應鏈不確定問題的診斷是一極為複雜且具挑戰的任務,其須要透過一結構化的框架來協助分析夥伴間錯綜複雜的互動行為過程所隱藏的不確定因素。因此,本研究乃採用結構化的方法來製作一符合統計效度的不確定因素衡量量表,並以此量表為工具透過個案研究的方法來探索收斂組裝型供應鏈,這一特定型態供應鏈所面臨的不確定問題。在了解供應鏈所面臨的不確定問題之後,本研究試圖針對此供應鏈型態提出一資訊分享機制規劃的參考架構,藉此架構引領供應鏈運作環境中的資訊科技規劃,並依此提升供應鏈整合。
     在針對個案探討之後,本研究發現缺乏妥善規劃資訊分享機制是導致個案公司目前仍難以有效因應所面臨的不確定問題之主要原因。所施行的資訊分享實務與供應鏈環境間的不相容使得其目前仍難以有效因應需求的變異以及物料供給的管控。此外,本研究發現資訊分享模式會受到所面臨的不確定問題之屬性以及嚴重性程度的影響。在收斂組裝型供應鏈的案例中,受到供應鏈結構特徵的影響,資訊分享應著重於物料供給方面的議題。因為在該型態供應鏈運作環境中,供應端的夥伴結合相對於需求端而言較為複雜,且與領導廠商間的關係又非似需求端夥伴間來的密切。是以,在收斂組裝型供應鏈中,有必要投注較多的心力於建制與供應夥伴間的資訊分享。
zh_TW
dc.description.abstract (摘要) Supply chain management is a complicated task because of uncertainties involved. The uncertainty that occurs in the processes of inter-organizational coordination is due to a lack of harmony in supply chain participant activities. Recent developments in Inter-organizational Systems (IOS) have contributed to the provision of IT-based solutions for harmonizing supply chain participant activities. Applying IOS to the supply chain often attempts to improve the efficiency of coordination and resource integration among participants via inter-organizational information sharing. This intention implies that the effectiveness of IOS depends on whether information sharing mechanism built into the system can fit for supply chain characteristics and can help the supply chain cope with uncertainties that disrupt the integration of the supply chain. Hence, establishing an environment-suited information sharing mechanism is critical in deploying IOS solutions, and diagnosing supply chain uncertainties is important in planning information sharing mechanism.
     Diagnosing supply chain uncertainties is a complex and challenging task, it needs a structural framework to support in analyzing the intricacy of interactions among supply chain members, resulting in the construction of an instrument to assist in the understanding of uncertainty-related behaviors of supply chain participants. Therefore, this study takes a structural approach to produce a validated uncertainty scale, and applies a case study approach with this instrument to investigate the uncertainty problems in a specific supply chain type, convergent assembly supply chain. After understanding the uncertainty problems, this study proposed a reference model to assist this supply chain type in planning an information sharing mechanism, leading to a well-suited IT framework to improve supply chain integration.
     Falling short of a sounding information sharing mechanism is central to the problems in convergent assembly supply chain based upon the findings of case studies. The incompatibility between supply chain environment and existing information sharing practices has led to the problems in demand variation and material supply. Based on the characteristics of supply chain environment, planning inter-organizational coordination and information sharing simultaneously can effectively resolve the supply chain problems. Moreover, the research results suggested that the pattern of information sharing is influenced by the scale and severity of the uncertainty embedded in supply chain. In the case of convergent assembly supply chain, information sharing is focused on issues related to material supply owing to the structural characteristics of supply chain. The combination of participants in supply side is more complex and is not familiar with the leading company as demand side’s participants. Therefore, it needs to pay more attention for establishing information sharing among supply side’s participants.
en_US
dc.description.tableofcontents CHAPTER 1 INTRODUCTION ------------------------------------------------------- 1
     1.1 Purpose of the Study ------------------------------------------------------------------- 3
     1.2 Design Overview ----------------------------------------------------------------------- 6
     1.3 Organization of the Dissertation ------------------------------------------------------ 7
     CHAPTER 2 THEORETICAL FOUNDATIONS ----------------------------------- 9
     2.1 The concept of Supply Chain -------------------------------------------------------- 9
     2.1.1 The classification of supply chain -------------------------------------------- 11
     2.1.1.1 Distinguished from the physical connections ------------------------ 11
     2.1.1.2 Distinguished from the product properties --------------------------- 13
     2.1.1.3 Distinguished from the physical connections and the product properties ---------------------------------------------------------------- 14
     2.1.1.4 Distinguished from the physical connections, the product properties, and the operating attributes -------------------------------------------- 16
     2.1.2 Supply chain integration ------------------------------------------------------ 17
     2.1.3 The importance of information in supply chain --------------------------- 19
     2.2 Supply chain uncertainty ------------------------------------------------------------ 20
     2.2.1 Uncertainty in demand -------------------------------------------------------- 22
     2.2.2 Uncertainty in supply --------------------------------------------------------- 24
     2.2.3 Uncertainty in manufacturing ------------------------------------------------ 27
     2.2.4 Summary of uncertainty factors --------------------------------------------- 29
     2.3 Important issues of supply chain management ----------------------------------- 31
     2.3.1 The importance of supply chain management ----------------------------- 32
     2.3.2 Inter-organizational coordination -------------------------------------------- 35
     2.3.2.1 Coordination structure -------------------------------------------------- 36
     2.3.2.2 IOC and cooperation ---------------------------------------------------- 37
     2.3.2.3 IOC and supply chain integration ------------------------------------- 39
     2.3.3 Information sharing ------------------------------------------------------------ 40
     2.3.3.1 Information and supply chain uncertainty ---------------------------- 40
     2.3.3.2 Inter-organizational information sharing in supply chain ---------- 41
     2.3.3.3 The level of information sharing --------------------------------------- 42
     2.3.3.4 Information sharing and Information technology ------------------- 44
     2.3.4 Supply chain flexibility -------------------------------------------------------- 45
     2.3.4.1 Supply chain management and flexibility ---------------------------- 46
     2.3.4.2 Dimensions of supply chain flexibility ------------------------------- 47
     2.3.5 Supply chain performance ---------------------------------------------------- 49
     CHAPTER 3 RESEARCH METHOD ---------------------------------------------- 56
     3.1 Research framework ----------------------------------------------------------------- 56
     3.2 Research design ---------------------------------------------------------------------- 57
     CHAPTER 4 CONSTRUCTING INSTRUMENTS - SUPPLY CHAIN UNCERTAINTY SCALE -------------------------------------------- 63
     4.1 Initial scale construction ------------------------------------------------------------ 64
     4.1.1 Conceptualization of supply chain uncertainty --------------------------- 64
     4.1.2 Development of initial items for supply chain uncertainty constructs -- 65
     4.1.2.1 Initial items of demand uncertainty ---------------------------------- 66
     4.1.2.2 Initial items of supply uncertainty ------------------------------------ 67
     4.1.2.3 Initial items of manufacturing uncertainty -------------------------- 69
     4.1.3 Content validity --------------------------------------------------------------- 72
     4.2 Scale purification -------------------------------------------------------------------- 75
     4.2.1 Data collection ---------------------------------------------------------------- 76
     4.2.2 Exploratory factor analysis -------------------------------------------------- 77
     4.3 Confirmatory study ----------------------------------------------------------------- 81
     4.3.1 Nomological environment-strategy-performance model ---------------- 81
     4.3.2 Data collection ---------------------------------------------------------------- 84
     4.3.3 Reliability ---------------------------------------------------------------------- 85
     4.3.4 Convergent validity ------------------------------------------------------------ 85
     4.3.5 Discriminant validity ---------------------------------------------------------- 88
     4.3.6 Nomological validity ---------------------------------------------------------- 89
     4.4 Summary of uncertainty factors ---------------------------------------------------- 92
     CHAPTER 5 DISCUSSION OF THE CASE STUDY ---------------------------- 94
     5.1 Supply chain in the automobile industry ------------------------------------------ 94
     5.2 Automotive supply chain in Taiwan ----------------------------------------------- 95
     5.3 Case study ----------------------------------------------------------------------------- 96
     5.3.1 China Motor Corporation (CMC) ------------------------------------------- 96
     5.3.2 Ford Lio-Ho Motor Corporation (FMC) ----------------------------------- 98
     5.3.3 Ta-Yih Industrial Corporation (TIC) -------------------------------------- 100
     5.3.4 Tong-Yang Group Corporation (TGC) ------------------------------------ 101
     CHAPTER 6 ANALYZING WITHIN-CASE DATA ---------------------------- 102
     6.1 Analysis of uncertainty problem -------------------------------------------------- 102
     6.1.1 Supply chain uncertainties -------------------------------------------------- 102
     6.1.2 Supply chain problems ------------------------------------------------------ 103
     6.2 Adaptation methods of supply chain management ----------------------------- 105
     CHAPTER 7 SHAPING PROPOSITIONS AND HYPOTHESES ---------- 109
     CHAPTER 8 CONCLUSIONS AND MODEL BUILDING ------------------ 117
     8.1 Conclusions ------------------------------------------------------------------------- 117
     8.2 Model building --------------------------------------------------------------------- 117
     CHAPTER 9 CONTRIBUTION AND LIMITATION ------------------------- 121
     9.1 Contribution of the study ---------------------------------------------------------- 121
     9.2 Limitation of the study ------------------------------------------------------------- 124
     REFERENCES ---------------------------------------------------------------------- 126
     
     
     
     
     LIST OF TABLES
     
     Table 2-1 Differences between functional and innovative products ------------------ 23
     Table 2-2 Impact of customer needs on implied demand uncertainty ---------------- 23
     Table 2-3 Items of supply chain uncertainty --------------------------------------------- 30
     Table 3-1 Interview subject ---------------------------------------------------------------- 60
     Table 4-1 Phases of developing scale ---------------------------------------------------- 63
     Table 4-2 Initial items of supply chain uncertainty ------------------------------------ 71
     Table 4-3 Items of supply chain uncertainty ------------------------------------------- 74
     Table 4-4 Sample characteristics in phase 2 ------------------------------------------- 77
     Table 4-5 Factors of each supply chain uncertainty ---------------------------------- 78
     Table 4-6 Items for supply chain flexibility and supply chain performance ------ 83
     Table 4-7 Sample characteristics in phase 3 ------------------------------------------- 84
     Table 4-8 Chi-square tests of discriminant validity ----------------------------------- 89
     Table 4-9 Analyzing framework of supply chain uncertainty ----------------------- 93
     Table 5-1 Integrated analysis for the case of CMC ----------------------------------- 96
     Table 5-2 Integrated analysis for the case of FMC ----------------------------------- 98
     Table 5-3 Integrated analysis for the case of TIC ------------------------------------ 100
     Table 5-4 Integrated analysis for the case of TGC ----------------------------------- 101
     
     
     
     
     
     
     
     
     LIST OF FIGURES
     
     Figure 2-1 supply chain network structure ------------------------------------------------ 11
     Figure 2-2 Types of complexity in manufacturing process ----------------------------- 27
     Figure 2-3 Five core management processes in SCOR --------------------------------- 34
     Finger 2-4 Levels of information sharing ------------------------------------------------- 43
     Figure 3-1 Research framework ----------------------------------------------------------- 57
     Figure 4-1 Types of industries in phase 2 ------------------------------------------------ 77
     Figure 4-2 Model of supply chain strategy ---------------------------------------------- 82
     Figure 4-3 Types of industries in phase 3 ------------------------------------------------ 84
     Figure 4-4 Measurement model of demand uncertainty ------------------------------- 86
     Figure 4-5 Measurement model of supply uncertainty -------------------------------- 87
     Figure 4-6 Measurement model of manufacturing uncertainty ---------------------- 88
     Figure 4-7 Structural equation model analysis of supply chain --------------------- 91
     Figure 6-1 Supply chain problems with demand variation -------------------------- 104
     Figure 6-2 Supply chain problems with material supply ---------------------------- 105
     Figure 8-1 Strategies for convergent assembly supply chain ----------------------- 118
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0893565021en_US
dc.subject (關鍵詞) 供應鏈管理zh_TW
dc.subject (關鍵詞) 不確定性構念衡量zh_TW
dc.subject (關鍵詞) 資訊分享機制zh_TW
dc.subject (關鍵詞) Supply chain managementen_US
dc.subject (關鍵詞) Uncertainty constructs measurementen_US
dc.subject (關鍵詞) Information sharing mechanismen_US
dc.title (題名) 建構一個供應鏈資訊分享機制:不確定構念之發展及虛擬整合之應用zh_TW
dc.title (題名) Forming an Information Sharing Mechanism in Supply Chains: A Development of Uncertainty Constructs and Application to Virtual Integrationen_US
dc.type (資料類型) thesisen
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