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題名 諾基亞西門子通信合資企業的個案分析
作者 吳秉憶
貢獻者 洪叔民
吳秉憶
關鍵詞 諾基亞西門子
日期 2007
上傳時間 14-九月-2009 09:48:12 (UTC+8)
摘要 諾基亞西門子通信合資企業的個案分析
Abstract
     
     Fierce competition, technology development, trend and deregulation have changed the telecommunications industry from a static to a fast paced market in the past several years. With the ongoing consolidation of telecommunications infrastructure providers well on is way; Nokia Networks and Siemens Communications business groups announced its new joint venture company in June, 2006. The new company is named as Nokia Siemens Networks with more than 60,000-employee world wide and generating revenue of more than 17 billion Euros in 2007 under its umbrella.
     Through literature review, in-depth interview, public data and company background study; this technical paper examined the key frameworks of corporate restructuring efforts including motivations, integration models, achieved synergies, brandings, key merger success factors and post-merger performances focused on Nokia Siemens Networks. The Watson Wyatt Deal Flow Model and Merger Integration Work Streams Model were used for both Nokia Siemens Networks and BenQ Siemens M&A movements. BenQ Siemens merger case study was analyzed and examined upon as Siemens served as the same merger partner for both of these corporate restructuring movements. Research conclusions included conducting thorough due diligence analyses, capable leadership, continuous communication and feedback and clearly defined integration approach were the basic cornerstones for bringing about a successful merger. Key steps and frameworks were stated explicitly to serve as guidelines.
Table of Contents
     LIST OF FIGURES VI
     CHAPTER 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objective 2
     1.3 Mergers and Acquisitions, Joint Venture and Strategic Alliance Definitions 3
     1.4 Mergers and Acquisitions Backgrounds 4
     1.5 Motivations for Mergers and Acquisitions 6
     CHAPTER 2 LITERATURE REVIEW AND RESEARCH METHOD & FRAMEWORK 9
     2.1 Literature Review 9
     2.1.1 The Watson Wyatt Deal Flow Model 9
     2.1.2 The Merger Integration Work Streams Model 13
     2.1.3 Merger Measurement Systems 15
     2.1.4 M&A in telecommunications sector 17
     2.2 Research Method and Framework 19
     2.2.1 Interview collection method 21
     CHAPTER 3 NOKIA SIEMENS NETWORKS 23
     3.1 Telecommunications Merger Trends 23
     3.1.1 Ericsson 24
     3.1.2 Alcatel-Lucent 24
     3.2 Introduction to Nokia Siemens Networks 26
     3.3 The Roots of Nokia 27
     3.3.1 Entrance into electronics industry 28
     3.3.2 History of mobile telephone system 29
     3.3.3 Nokia – The brand 32
     3.4 160 Years of Siemens’ History 35
     3.4.1 Rapid expansion and achievement 35
     3.4.2 The world war eras 37
     3.4.3 Today’s Siemens and its future 37
     3.5 Motivations Behind Nokia Siemens Networks 38
     3.6 Corporate Restructure Models 41
     3.6.1 The Watson Wyatt Deal Flow Model 41
     3.6.2 The Merger Integration Work Streams Model 43
     3.7 A New Company, for a New Era in Communications 46
     CHAPTER 4 CASE STUDY – BENQ SIEMENS 50
     4.1 Transaction Details 50
     4.2 BenQ’s Main Acquisition Motivations 51
     4.3 Corporate Restructure Model – Merger Integration Work Streams Model 52
     4.4 The Downfall 55
     CHAPTER 5 RESEARCH FINDINGS 58
     5.1. Keys to M&A Success 58
     5.2 Defining the Process of Due Diligence 60
     5.3 Honest Communication 62
     5.4 Structure and Staffing Framework 64
     CHAPTER 6 CONCLUSIONS 67
     6.1 Conclusions 67
     6.2 Nokia Siemens Networks - First Year Anniversary 68
     6.3 Uniting to Build the Future 70
     6.4 Limitation and Future Research 71
     REFERENCES 72
     APPENDIXES 75
     A: SEMI-STRUCTURED INTERVIEW QUESTIONS ON NOKIA SIEMENS NETWORKS M&A EFFORT 75
     B: NOKIA SIEMENS NETWORKS’ INTEGRATION TEMPLATE EXAMPLE 76
     C: NOKIA SIEMENS NETWORKS PRODUCT PORTFOLIO, 2007 77
     D: GUIDE FOR STRUCTURED INTERVIEWS OF EXECUTIVES 79
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     List of Figures
     FIGURE 1. MERGER DEALS THEN AND NOW. 5
     FIGURE 2. THE WATSON WYATT DEAL FLOW MODEL. 10
     FIGURE 3. FOUR AREAS OF MERGER MEASUREMENT SYSTEMS 15
     FIGURE 4. RESEARCH FRAMEWORK. 20
     FIGURE 5. INTERVIEW COLLECTION FRAMEWORK. 21
     FIGURE 6. INTERVIEWEES’ BACKGROUND. 22
     FIGURE 7. NOKIA’S BRAND DIMENSIONS OF THE 1990’S. 32
     FIGURE 8. NOKIA AND ITS PREDECESSOR COMPANIES (1865-2005). 34
     FIGURE 9. TELECOMMUNICATIONS INFRASTRUCTURE CARRIERS WITH THEIR 2006 ANNUAL SALES (COMPARATIVELY). 39
     FIGURE 10. INTEGRATION MAP PROCESS AND ISSUES BASED ON WATSON WYATT DEAL FLOW MODEL. 42
     FIGURE 11. NOKIA SIEMENS NETWORKS BRANDING POSITION. 48
     FIGURE 12. MOBILE PHONE MARKET SHARE FOR Q2, 2005 53
     FIGURE 13. BENQ SIEMENS’ BRANDING POSITION 57
     FIGURE 14. PROCESS MODEL FOR DUE DILIGENCE ANALYSIS. 61
     FIGURE 15. THE ORGANIZATIONAL JOHARI WINDOW. 63
     FIGURE 16. COMPREHENSIVE STAFFING PROCESS MODEL. 65
參考文獻 References
Alcate_Lucent. (2008). Retrieved June 11, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Alcatel_Lucent.
Competition_law. (2008). Retrieved July 4, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Competition_law.
Galpin, Tim. (1999). A Meeting of Minds. Asian Business, 35(1), 32-35.
Galpin, T., & Herndon, M. (2000). The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level. San Francisco: Jossey-Bass Publishers.
Garrow, V., Georgiou V., & Day, J. (2008). The M&A Cocktail: Getting the Perfect Mix. Training Journal, 48-52.
Gaughan, Patrick. (1994). Readings in Mergers and Acquisitions. Cambridge, Massachusetts: Basil Blackwell Ltd.
Gaughan, Patrick A. (2002). Mergers, Acquisitions, and Corporate Restructurings. New York, New York: John Wiley & Sons Inc.
Germany is Under shock as BenQ Mobile Goes Bankrupt. (2006). Retrieved February 22, 2008 from Smart Insights site: http://www.smartinsights.net/smart-blog/index.php?2006/10/05/9-germany-is-under-shock-as-benq-mobile-goes-bankrupt.
Green, Milford B. (1990). Mergers and Acquisitions: Geographical and Spatial Perspectives. New York: Routledge.
Haikio, Martti. (2002). Nokia: The Inside Story. Great Britian: Nokia and Edita Publishing Ltd.
Haspeslagh P., & Jemison D. (1991). Managing Acquisitions: Creating Value Through Corporate Renewal. New York: Free Press.
Joint_venture. (2008). Retrieved May 5, 2008 from Wikipedia Web site:
http://en.wikipedia.org/wiki/Joint_venture.
Keenan, M., & White, L. (1982). Mergers and Acquisitions. Lexington: Lexington Books.
Lajoux, A., & Weston, J. (1998). Do Deals Deliver on Post Merger Performance? Mergers and Acquisitions, 33(2), 34.
Luft, Joseph. (1984). An Introduction to Group Dynamic. California: Mayfield Publishing Company.
Mark, M., & Mirvis, P. (1992). Managing the Merger: Making It Work. Maryland: Beard Books.
Mergers_and_acquisitions. (2008). Retrieved May 6, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Mergers_and_acquisitions.
Mussati, Giuliano. (1995). Mergers, Markets and Public Policy. Dordrecht, The Netherlands: Kluwer Academic Publishers.
Nissen, Keith. (2007). M&As Reshape The Telecom Equipment Industry. Business Communications Review, 37(6), 54-59.
Nokia and Siemens in Network Deal. (2006). Retrieved July 2, 2008 from BBC News Web site: http://news.bbc.co.uk/2/hi/business/5093536.stm.
Nokia and Siemens Merge Units to Fight Ericsson. (2006). Retrieved March 8, 2008 from Silicon Web site: http://networks.silicon.com/telecoms/0,39024659,39159712,00.htm?r=1.
Nokia_Siemens_Networks. (2008). Retrieved June 3, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Nokia_Siemens_Networks.
Oates, John. (2008). Ericsson buys Marconi. Retrieved June 11, 2008 from The
Register®, Management Web site:
http://www.theregister.co.uk/2005/10/25/ericsson_buys_marconi/.
Siemens AG. (2008). Siemens History. Retrieved June 11, 2008 from Siemens Web site:
http://w4.siemens.de/archiv/en/geschichte/unternehmensentwicklung/1847_1865.ht
ml.
Strategic_alliance. (2008). Retrieved June 3, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Strategic_alliance.
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Very, Philippe. (2004). The Management of Mergers & Acquisitions. Chichester, West Sussex: John Wiley & Sons Ltd.
Wallens, Marjorie. (2006). Challenges and Pitfalls Abound for HR professionals during M&As. Canadian HR Reporter. 19(1), 12-13.
Weston, J., Chung, K., & Hoag, S. (1990). Mergers, Restructuring, and Corporate Control. New Jersey: Prentice-Hall, Inc.
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
94933001
96
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094933001
資料類型 thesis
dc.contributor.advisor 洪叔民zh_TW
dc.contributor.author (作者) 吳秉憶zh_TW
dc.creator (作者) 吳秉憶zh_TW
dc.date (日期) 2007en_US
dc.date.accessioned 14-九月-2009 09:48:12 (UTC+8)-
dc.date.available 14-九月-2009 09:48:12 (UTC+8)-
dc.date.issued (上傳時間) 14-九月-2009 09:48:12 (UTC+8)-
dc.identifier (其他 識別碼) G0094933001en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31326-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 94933001zh_TW
dc.description (描述) 96zh_TW
dc.description.abstract (摘要) 諾基亞西門子通信合資企業的個案分析zh_TW
dc.description.abstract (摘要) Abstract
     
     Fierce competition, technology development, trend and deregulation have changed the telecommunications industry from a static to a fast paced market in the past several years. With the ongoing consolidation of telecommunications infrastructure providers well on is way; Nokia Networks and Siemens Communications business groups announced its new joint venture company in June, 2006. The new company is named as Nokia Siemens Networks with more than 60,000-employee world wide and generating revenue of more than 17 billion Euros in 2007 under its umbrella.
     Through literature review, in-depth interview, public data and company background study; this technical paper examined the key frameworks of corporate restructuring efforts including motivations, integration models, achieved synergies, brandings, key merger success factors and post-merger performances focused on Nokia Siemens Networks. The Watson Wyatt Deal Flow Model and Merger Integration Work Streams Model were used for both Nokia Siemens Networks and BenQ Siemens M&A movements. BenQ Siemens merger case study was analyzed and examined upon as Siemens served as the same merger partner for both of these corporate restructuring movements. Research conclusions included conducting thorough due diligence analyses, capable leadership, continuous communication and feedback and clearly defined integration approach were the basic cornerstones for bringing about a successful merger. Key steps and frameworks were stated explicitly to serve as guidelines.
en_US
dc.description.abstract (摘要) Table of Contents
     LIST OF FIGURES VI
     CHAPTER 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objective 2
     1.3 Mergers and Acquisitions, Joint Venture and Strategic Alliance Definitions 3
     1.4 Mergers and Acquisitions Backgrounds 4
     1.5 Motivations for Mergers and Acquisitions 6
     CHAPTER 2 LITERATURE REVIEW AND RESEARCH METHOD & FRAMEWORK 9
     2.1 Literature Review 9
     2.1.1 The Watson Wyatt Deal Flow Model 9
     2.1.2 The Merger Integration Work Streams Model 13
     2.1.3 Merger Measurement Systems 15
     2.1.4 M&A in telecommunications sector 17
     2.2 Research Method and Framework 19
     2.2.1 Interview collection method 21
     CHAPTER 3 NOKIA SIEMENS NETWORKS 23
     3.1 Telecommunications Merger Trends 23
     3.1.1 Ericsson 24
     3.1.2 Alcatel-Lucent 24
     3.2 Introduction to Nokia Siemens Networks 26
     3.3 The Roots of Nokia 27
     3.3.1 Entrance into electronics industry 28
     3.3.2 History of mobile telephone system 29
     3.3.3 Nokia – The brand 32
     3.4 160 Years of Siemens’ History 35
     3.4.1 Rapid expansion and achievement 35
     3.4.2 The world war eras 37
     3.4.3 Today’s Siemens and its future 37
     3.5 Motivations Behind Nokia Siemens Networks 38
     3.6 Corporate Restructure Models 41
     3.6.1 The Watson Wyatt Deal Flow Model 41
     3.6.2 The Merger Integration Work Streams Model 43
     3.7 A New Company, for a New Era in Communications 46
     CHAPTER 4 CASE STUDY – BENQ SIEMENS 50
     4.1 Transaction Details 50
     4.2 BenQ’s Main Acquisition Motivations 51
     4.3 Corporate Restructure Model – Merger Integration Work Streams Model 52
     4.4 The Downfall 55
     CHAPTER 5 RESEARCH FINDINGS 58
     5.1. Keys to M&A Success 58
     5.2 Defining the Process of Due Diligence 60
     5.3 Honest Communication 62
     5.4 Structure and Staffing Framework 64
     CHAPTER 6 CONCLUSIONS 67
     6.1 Conclusions 67
     6.2 Nokia Siemens Networks - First Year Anniversary 68
     6.3 Uniting to Build the Future 70
     6.4 Limitation and Future Research 71
     REFERENCES 72
     APPENDIXES 75
     A: SEMI-STRUCTURED INTERVIEW QUESTIONS ON NOKIA SIEMENS NETWORKS M&A EFFORT 75
     B: NOKIA SIEMENS NETWORKS’ INTEGRATION TEMPLATE EXAMPLE 76
     C: NOKIA SIEMENS NETWORKS PRODUCT PORTFOLIO, 2007 77
     D: GUIDE FOR STRUCTURED INTERVIEWS OF EXECUTIVES 79
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     List of Figures
     FIGURE 1. MERGER DEALS THEN AND NOW. 5
     FIGURE 2. THE WATSON WYATT DEAL FLOW MODEL. 10
     FIGURE 3. FOUR AREAS OF MERGER MEASUREMENT SYSTEMS 15
     FIGURE 4. RESEARCH FRAMEWORK. 20
     FIGURE 5. INTERVIEW COLLECTION FRAMEWORK. 21
     FIGURE 6. INTERVIEWEES’ BACKGROUND. 22
     FIGURE 7. NOKIA’S BRAND DIMENSIONS OF THE 1990’S. 32
     FIGURE 8. NOKIA AND ITS PREDECESSOR COMPANIES (1865-2005). 34
     FIGURE 9. TELECOMMUNICATIONS INFRASTRUCTURE CARRIERS WITH THEIR 2006 ANNUAL SALES (COMPARATIVELY). 39
     FIGURE 10. INTEGRATION MAP PROCESS AND ISSUES BASED ON WATSON WYATT DEAL FLOW MODEL. 42
     FIGURE 11. NOKIA SIEMENS NETWORKS BRANDING POSITION. 48
     FIGURE 12. MOBILE PHONE MARKET SHARE FOR Q2, 2005 53
     FIGURE 13. BENQ SIEMENS’ BRANDING POSITION 57
     FIGURE 14. PROCESS MODEL FOR DUE DILIGENCE ANALYSIS. 61
     FIGURE 15. THE ORGANIZATIONAL JOHARI WINDOW. 63
     FIGURE 16. COMPREHENSIVE STAFFING PROCESS MODEL. 65
-
dc.description.tableofcontents Table of Contents
     LIST OF FIGURES VI
     CHAPTER 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objective 2
     1.3 Mergers and Acquisitions, Joint Venture and Strategic Alliance Definitions 3
     1.4 Mergers and Acquisitions Backgrounds 4
     1.5 Motivations for Mergers and Acquisitions 6
     CHAPTER 2 LITERATURE REVIEW AND RESEARCH METHOD & FRAMEWORK 9
     2.1 Literature Review 9
     2.1.1 The Watson Wyatt Deal Flow Model 9
     2.1.2 The Merger Integration Work Streams Model 13
     2.1.3 Merger Measurement Systems 15
     2.1.4 M&A in telecommunications sector 17
     2.2 Research Method and Framework 19
     2.2.1 Interview collection method 21
     CHAPTER 3 NOKIA SIEMENS NETWORKS 23
     3.1 Telecommunications Merger Trends 23
     3.1.1 Ericsson 24
     3.1.2 Alcatel-Lucent 24
     3.2 Introduction to Nokia Siemens Networks 26
     3.3 The Roots of Nokia 27
     3.3.1 Entrance into electronics industry 28
     3.3.2 History of mobile telephone system 29
     3.3.3 Nokia – The brand 32
     3.4 160 Years of Siemens’ History 35
     3.4.1 Rapid expansion and achievement 35
     3.4.2 The world war eras 37
     3.4.3 Today’s Siemens and its future 37
     3.5 Motivations Behind Nokia Siemens Networks 38
     3.6 Corporate Restructure Models 41
     3.6.1 The Watson Wyatt Deal Flow Model 41
     3.6.2 The Merger Integration Work Streams Model 43
     3.7 A New Company, for a New Era in Communications 46
     CHAPTER 4 CASE STUDY – BENQ SIEMENS 50
     4.1 Transaction Details 50
     4.2 BenQ’s Main Acquisition Motivations 51
     4.3 Corporate Restructure Model – Merger Integration Work Streams Model 52
     4.4 The Downfall 55
     CHAPTER 5 RESEARCH FINDINGS 58
     5.1. Keys to M&A Success 58
     5.2 Defining the Process of Due Diligence 60
     5.3 Honest Communication 62
     5.4 Structure and Staffing Framework 64
     CHAPTER 6 CONCLUSIONS 67
     6.1 Conclusions 67
     6.2 Nokia Siemens Networks - First Year Anniversary 68
     6.3 Uniting to Build the Future 70
     6.4 Limitation and Future Research 71
     REFERENCES 72
     APPENDIXES 75
     A: SEMI-STRUCTURED INTERVIEW QUESTIONS ON NOKIA SIEMENS NETWORKS M&A EFFORT 75
     B: NOKIA SIEMENS NETWORKS’ INTEGRATION TEMPLATE EXAMPLE 76
     C: NOKIA SIEMENS NETWORKS PRODUCT PORTFOLIO, 2007 77
     D: GUIDE FOR STRUCTURED INTERVIEWS OF EXECUTIVES 79
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     List of Figures
     FIGURE 1. MERGER DEALS THEN AND NOW. 5
     FIGURE 2. THE WATSON WYATT DEAL FLOW MODEL. 10
     FIGURE 3. FOUR AREAS OF MERGER MEASUREMENT SYSTEMS 15
     FIGURE 4. RESEARCH FRAMEWORK. 20
     FIGURE 5. INTERVIEW COLLECTION FRAMEWORK. 21
     FIGURE 6. INTERVIEWEES’ BACKGROUND. 22
     FIGURE 7. NOKIA’S BRAND DIMENSIONS OF THE 1990’S. 32
     FIGURE 8. NOKIA AND ITS PREDECESSOR COMPANIES (1865-2005). 34
     FIGURE 9. TELECOMMUNICATIONS INFRASTRUCTURE CARRIERS WITH THEIR 2006 ANNUAL SALES (COMPARATIVELY). 39
     FIGURE 10. INTEGRATION MAP PROCESS AND ISSUES BASED ON WATSON WYATT DEAL FLOW MODEL. 42
     FIGURE 11. NOKIA SIEMENS NETWORKS BRANDING POSITION. 48
     FIGURE 12. MOBILE PHONE MARKET SHARE FOR Q2, 2005 53
     FIGURE 13. BENQ SIEMENS’ BRANDING POSITION 57
     FIGURE 14. PROCESS MODEL FOR DUE DILIGENCE ANALYSIS. 61
     FIGURE 15. THE ORGANIZATIONAL JOHARI WINDOW. 63
     FIGURE 16. COMPREHENSIVE STAFFING PROCESS MODEL. 65
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094933001en_US
dc.subject (關鍵詞) 諾基亞西門子zh_TW
dc.title (題名) 諾基亞西門子通信合資企業的個案分析zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Referenceszh_TW
dc.relation.reference (參考文獻) Alcate_Lucent. (2008). Retrieved June 11, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Alcatel_Lucent.zh_TW
dc.relation.reference (參考文獻) Competition_law. (2008). Retrieved July 4, 2008 from Wikipedia Web site: http://en.wikipedia.org/wiki/Competition_law.zh_TW
dc.relation.reference (參考文獻) Galpin, Tim. (1999). A Meeting of Minds. Asian Business, 35(1), 32-35.zh_TW
dc.relation.reference (參考文獻) Galpin, T., & Herndon, M. (2000). The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level. San Francisco: Jossey-Bass Publishers.zh_TW
dc.relation.reference (參考文獻) Garrow, V., Georgiou V., & Day, J. (2008). The M&A Cocktail: Getting the Perfect Mix. Training Journal, 48-52.zh_TW
dc.relation.reference (參考文獻) Gaughan, Patrick. (1994). Readings in Mergers and Acquisitions. Cambridge, Massachusetts: Basil Blackwell Ltd.zh_TW
dc.relation.reference (參考文獻) Gaughan, Patrick A. (2002). Mergers, Acquisitions, and Corporate Restructurings. New York, New York: John Wiley & Sons Inc.zh_TW
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dc.relation.reference (參考文獻) Green, Milford B. (1990). Mergers and Acquisitions: Geographical and Spatial Perspectives. New York: Routledge.zh_TW
dc.relation.reference (參考文獻) Haikio, Martti. (2002). Nokia: The Inside Story. Great Britian: Nokia and Edita Publishing Ltd.zh_TW
dc.relation.reference (參考文獻) Haspeslagh P., & Jemison D. (1991). Managing Acquisitions: Creating Value Through Corporate Renewal. New York: Free Press.zh_TW
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dc.relation.reference (參考文獻) Lajoux, A., & Weston, J. (1998). Do Deals Deliver on Post Merger Performance? Mergers and Acquisitions, 33(2), 34.zh_TW
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dc.relation.reference (參考文獻) Mussati, Giuliano. (1995). Mergers, Markets and Public Policy. Dordrecht, The Netherlands: Kluwer Academic Publishers.zh_TW
dc.relation.reference (參考文獻) Nissen, Keith. (2007). M&As Reshape The Telecom Equipment Industry. Business Communications Review, 37(6), 54-59.zh_TW
dc.relation.reference (參考文獻) Nokia and Siemens in Network Deal. (2006). Retrieved July 2, 2008 from BBC News Web site: http://news.bbc.co.uk/2/hi/business/5093536.stm.zh_TW
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