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題名 無限射頻辨識系統(RFID)導入的成功關鍵因素探討
Key Success Factors Analysis in the Implementation of RFID Technology
作者 劉俊良
Liu, Eric
貢獻者 李易諭
劉俊良
Liu, Eric
關鍵詞 無限射頻辨識系統
RFID
Radio Frequency Identification
日期 2005
上傳時間 17-九月-2009 18:55:50 (UTC+8)
摘要 現在越來越多的廠商和美國國防部都需要較好的無限射頻辨識系統(RFID)系統，所以它越來越受到注目，本論文即在探討無限射頻辨識系統(RFID)導入成功的關鍵因素。
With the driving force from Wal-Mart, the world’s largest retailer and the US Department of Defense, suppliers are required to integrate Radio Frequency Identification (RFID) in their case and pallet shipments to distribution centers in their supply chain. In comparison with traditional bar code labels and magnetic strips for supply chain management, RFID technology offers better visibility and information integration in the supply chain management.
In this paper, a variety of Automatic identification technologies will be compared to demonstrate the advantages of RFID solutions. The introduction of RFID technology will be made as well to detail the components in the RFID systems and the factors taken into account in the RFID selection and design phases. In the technology implementation, the diffusion model is adopted to explain the evolution of new technology implementation process. The strategic model for the adoption of RFID technology in business process and management is presented as a guideline for companies who are considering adopting the RFID solutions. The impact on business management and the practice guideline to the RIFD implementation are illustrated.
The factor analysis in the driving forces and resistance to the RFID adoption are examined to identify the attributes of its successful implementation and the variables of its adoption. According to the factor analysis, the driving forces are summarized into four major ones, including technology innovation, government and standard organization influence, organizational readiness and inter-organization demands. Two cases of RFID applications are presented to illustrate the factors taken into account in the RFID implementation. These two cases include the health care application and agricultural product process application. Companies gain the benefits of the improvement in the production efficiency and quality control over the business process and management. Information flow and capturing are becoming visible and automatic with the implementation of RFID technology.
參考文獻 Albano, S., and Engels, D. W., 2002 “Auto-ID center field trial: phase I summary”, Auto-ID Center
Alexander, K., 2002, “Focus on the supply chain: applying Auto-ID within the distributor center”, Auto-ID Center
Angels, R., 2005, “RFID technologies: supply-chain applications and implementation issues”, Information Systems Management, Vol. 22, No. 1, pp.51-65
Boone, C., 2003, “The RFID ecosystem for the retail supply chain”, IDC #30311, Vol. 1, Tab: Markets
Boushka, M, 2002 “Auto-ID on the move: The value of Auto-ID Technology in freight transportation”, Auto-ID Center
Chappell, G , 2003 “Auto-ID on the line: The value of Auto-ID Technology in manufacturing”, Auto-ID Center
Chappel, G, 2003, “Auto-ID on the delivery: The value of Auto-ID Technology in the retail supply chain”, Auto-ID Center
Chappel, G, 2002, “Auto-ID on demand: The value of Auto-ID Technology in consumer packaged goods demand planning”, Auto-ID Center
Chwelos, P, 2001, “Research report: empirical test of an EDI adoption model”, Information system research, Vol. 12, No. 3, pp.304-321
Cooper, R. B. and Zmud, R. W., 1990, “Information technology implementation research: a technological diffusion approach”, Management Science, Vol. 36, No. 2, pp.123-139
Dunlap, J, 2003, “If you build it, they will come: EPC forum market sizing analysis”, Auto-ID Center
Fernie, J., 1994, ”Quick response: an international perspective”, International Journal of Physical Distribution & Logistics Management, Vol. 24, No. 6, pp.38-46
Finkenzeller, K., 1999, “RFID Handbook: Radio-Frequency Identification Fundamentals and Applications”, John Wiley & Sons Ltd
Gao, X., 2004, “An approach to security and privacy of RFID system for supply chain”, Proceedings of IEEE International Conference on E-commerce Technology for Dynamic E-business
Hodges, S and McFarlane, D., 2004, “RFID: the concept and the impact”, the security economy OECD, pp.55-75
Iacovou, C. L., 1995, “Electronic data interchange and small organizations: adoption and impact of technology”, MIS Quarterly, pp.465-485
Johansson, M., 2005, “Identification of main factors influencing an RFID implementation in the automotive and pharmaceutical industries”,M. Thesis, Linkopings University, Sweden
Joshi, Y. V., 2000 “Information visibility and its effects on supply chain dynamics”, Master thesis, MIT
Kambil, A, 2002, “Auto-ID across the value chain: from dramatic potential to greater efficiency & profit”, Auto-ID Center
Knospe, H., 2004 “RFID Security”, Information Security Technical Report, Vol. 9, No. 4, pp.39-50
Koh, R, 2003, “Prediction, detection and proof: an integrated Auto-ID solution to retail theft”, Auto-ID Center
Kourouthanassis, P and Roussos, G, 2003, “Developing consumer-friendly pervasive retail systems”, Pervasive Computing, pp.32-39
Kurnia, S. and Johnston, R. B., 2002, “A review of approaches to EC-enabled IOS adoption studies”, Proceedings of the 35th Hawaii International Conference on System Sciences”
Lai, E. M., 2003, “An analysis of the department of defense supply chain: potential applications of the Auto-ID Center Technology to improve effectiveness”, Master thesis, MIT
Landt, J, 2001, “Shroud of time: the history of RFID”, AIM, Inc
Laudon, K. C. and Laudon, J. P., 2004, “ Management information systems: managing the digital firm”, eighth edition, Pearson Education, Inc
Lee, H. L., 1997, “Information distortion in a supply chain: the bullwhip effect”, Management science, Vol. 43, No. 4, pp.546-558
Lewis, S, 2005, “White paper: A basic introduction to RFIS technology and its use in supply chain”, LARAN RFID
Markkaunen, M. and Holmstrom, J., 2002, “Wireless product identification: enabler for handling efficiency, customization and information sharing”, Supply Chain Management: An International Journal, Vol. 7, No. 4, pp.242-252
Morris, P. and Jamieson, A., 2004, “Translating corporate strategy into project strategy: realizing corporate strategy through project management”, Project Management Institute
Murfett, D., 2004, “The challenge of testing RFID integrated circuit”, Proceedings of the second IEEE International Workshop on Electronic Design, Test and Application
Prater, E., Frazier, G. V. and Reyes P. M., 2005, “Future impacts of RFID on e-supply chains in grocery retailing”, Supply Chain Management: An International Journal, Vol. 10, No. 2, pp.134-142
Quaadgras, A, 2005, “Who joins the platform? The case of RFID business ecosystem”, Proceedings of the 38th Hawaii International Conference on System Sciences, pp.1-10
Rogers, E. M., 1983, “Diffusion of innovations”, third edition, The FREE PRESS
Romer, K, 2003, “Smart identification frameworks for ubiquitous computing applications”, Proceedings of the First IEEE International Conference on Pervasive Computing and Communication
Scharfeld, T. A., 2001, “An analysis of the fundamental constraints on low cost passive radio-frequency identification system design”, Master thesis, MIT
Smith A. D., 2005, “Exploring radio frequency identification technology and its impact on business systems”, Information Management & Computer Security, Vol. 13, No. 1, pp.16-28
Soga, S., 1999, “Products lifecycle management system using radio frequency identification technology”, Proceedings of the 7th IEEE International Conference on Emerging Technologies and Factory Automation (ETFA), Vol. 2, pp.1459-1467
Thatcher, S. M. and Foster, W., 2003, “ B2B e-commerce adoption decisions in Taiwan: The interaction of organizational, industrial, governmental and cultural factors”, Proceedings of the 36th Hawaii International Conference on System Sciences”
Want, R., 2005, “Enabling ubiquitous sensing with RFID”, Computer magazine, pp.84-86
Weis, S. A., 2004, “RFID privacy workshop: concerns, consensus, and questions”, IEEE Security & Privacy, pp.48-50
Yang, G. and Jarvenpaa, S. L., 2005, “Trust and radio frequency identification (RFID) adoption within an alliance”, Proceedings of the 38th Hawaii International Conference on System Sciences
“Whitepaper: EPCglobal Class 1 Gen 2 RFID Specification”, Alien Technology
“Whitepaper: EPCglobal Class 1 Gen 2 RFID Specification”, Alien Technology
“Japan RFID market analysis report”, Fuji Chimera Research Institute, Inc, 2004
“Solution blueprint: EPC RFID-based inventory management solution delivers faster, better goods logistics”, Intel Corporation, 2003
“Pilot key learning summary: FMCG BAG pilot and implementation work group”, EPCglobal, 2005
“RFID end-user survey: results of the 2004”, ABI research, 2004
http://www.efarm.org.tw
http://www.iso.org
http://www.epcglobal.org
http://www.epcglobal.org.tw
周湘琪 譯, 2004, “RFID 技術與應用 / 日經BP RFID編輯部著”, 旗標出版公司
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
92933004
94
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0929330041
資料類型 thesis
dc.contributor.advisor 李易諭zh_TW
dc.contributor.author (作者) 劉俊良zh_TW
dc.contributor.author (作者) Liu, Ericen_US
dc.creator (作者) 劉俊良zh_TW
dc.creator (作者) Liu, Ericen_US
dc.date (日期) 2005en_US
dc.date.accessioned 17-九月-2009 18:55:50 (UTC+8)-
dc.date.available 17-九月-2009 18:55:50 (UTC+8)-
dc.date.issued (上傳時間) 17-九月-2009 18:55:50 (UTC+8)-
dc.identifier (其他 識別碼) G0929330041en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/33964-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 92933004zh_TW
dc.description (描述) 94zh_TW
dc.description.abstract (摘要) 現在越來越多的廠商和美國國防部都需要較好的無限射頻辨識系統(RFID)系統，所以它越來越受到注目，本論文即在探討無限射頻辨識系統(RFID)導入成功的關鍵因素。zh_TW
dc.description.abstract (摘要) With the driving force from Wal-Mart, the world’s largest retailer and the US Department of Defense, suppliers are required to integrate Radio Frequency Identification (RFID) in their case and pallet shipments to distribution centers in their supply chain. In comparison with traditional bar code labels and magnetic strips for supply chain management, RFID technology offers better visibility and information integration in the supply chain management.
In this paper, a variety of Automatic identification technologies will be compared to demonstrate the advantages of RFID solutions. The introduction of RFID technology will be made as well to detail the components in the RFID systems and the factors taken into account in the RFID selection and design phases. In the technology implementation, the diffusion model is adopted to explain the evolution of new technology implementation process. The strategic model for the adoption of RFID technology in business process and management is presented as a guideline for companies who are considering adopting the RFID solutions. The impact on business management and the practice guideline to the RIFD implementation are illustrated.
The factor analysis in the driving forces and resistance to the RFID adoption are examined to identify the attributes of its successful implementation and the variables of its adoption. According to the factor analysis, the driving forces are summarized into four major ones, including technology innovation, government and standard organization influence, organizational readiness and inter-organization demands. Two cases of RFID applications are presented to illustrate the factors taken into account in the RFID implementation. These two cases include the health care application and agricultural product process application. Companies gain the benefits of the improvement in the production efficiency and quality control over the business process and management. Information flow and capturing are becoming visible and automatic with the implementation of RFID technology.		en_US
dc.description.tableofcontents ABSTRACT 2
ACKNOWLEDGEMENTS 3
TABLE OF CONTENTS 4
LIST OF FIGURES 6
LIST OF TABLES 7
CHAPTER 1 INTRODUCTION 8
1.1 RESEARCH MOTIVE 8
1.2 RESEARCH OBJECTIVE 9
1.3 RESEARCH METHOD 9
1.4 RESEARCH FRAMEWORK 10
CHAPTER 2 LITERATURE REVIEW 11
2.1 AUTOMATIC IDENTIFICATION SYSTEMS 12
2.2 RFID COMMUNICATION 17
2.3 RFID APPLICATIONS 18
2.4 IMPACTS ON BUSINESS MANAGEMENTS 22
2.5 TECHNOLOGY DIFFUSION MODEL 24
2.6 KEY SUCCESS FACTORS 28
CHAPTER 3 RESEARCH METHODOLOGY 39
3.1 RESEARCH STRUCTURE 39
3.2 STRATEGIC VIEWPOINTS 39
3.3 RFID IMPLEMENTATION 41
CHAPTER 4 RFID INDUSTRY 46
4.1 RFID SYSTEMS 46
4.2 TAGS 48
4.3 READERS 51
4.4 OPERATING FREQUENCY 51
4.5 STANDARDS 53
4.6 MARKET OF RFID TECHOLOGY 58
CHAPTER 5 CASE STUDY 60
5.1 CASE I – HEALTHCARE APPLICATION 60
5.2 CASE II – AGRICULTURAL PRODUCT PROCESS APPLICATION 65
5.3 SUMMARY 69
CHAPTER 6 CONCLUSION AND FUTURE RESEARCH 71
6.1 CONCLUSION 71
6.2 FUTURE RESEARCH 72
REFERENCE 74		zh_TW
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dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0929330041en_US
dc.subject (關鍵詞) 無限射頻辨識系統zh_TW
dc.subject (關鍵詞) RFIDen_US
dc.subject (關鍵詞) Radio Frequency Identificationen_US
dc.title (題名) 無限射頻辨識系統(RFID)導入的成功關鍵因素探討zh_TW
dc.title (題名) Key Success Factors Analysis in the Implementation of RFID Technologyen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Albano, S., and Engels, D. W., 2002 “Auto-ID center field trial: phase I summary”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Alexander, K., 2002, “Focus on the supply chain: applying Auto-ID within the distributor center”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Angels, R., 2005, “RFID technologies: supply-chain applications and implementation issues”, Information Systems Management, Vol. 22, No. 1, pp.51-65zh_TW
dc.relation.reference (參考文獻) Boone, C., 2003, “The RFID ecosystem for the retail supply chain”, IDC #30311, Vol. 1, Tab: Marketszh_TW
dc.relation.reference (參考文獻) Boushka, M, 2002 “Auto-ID on the move: The value of Auto-ID Technology in freight transportation”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Chappell, G , 2003 “Auto-ID on the line: The value of Auto-ID Technology in manufacturing”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Chappel, G, 2003, “Auto-ID on the delivery: The value of Auto-ID Technology in the retail supply chain”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Chappel, G, 2002, “Auto-ID on demand: The value of Auto-ID Technology in consumer packaged goods demand planning”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Chwelos, P, 2001, “Research report: empirical test of an EDI adoption model”, Information system research, Vol. 12, No. 3, pp.304-321zh_TW
dc.relation.reference (參考文獻) Cooper, R. B. and Zmud, R. W., 1990, “Information technology implementation research: a technological diffusion approach”, Management Science, Vol. 36, No. 2, pp.123-139zh_TW
dc.relation.reference (參考文獻) Dunlap, J, 2003, “If you build it, they will come: EPC forum market sizing analysis”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Fernie, J., 1994, ”Quick response: an international perspective”, International Journal of Physical Distribution & Logistics Management, Vol. 24, No. 6, pp.38-46zh_TW
dc.relation.reference (參考文獻) Finkenzeller, K., 1999, “RFID Handbook: Radio-Frequency Identification Fundamentals and Applications”, John Wiley & Sons Ltdzh_TW
dc.relation.reference (參考文獻) Gao, X., 2004, “An approach to security and privacy of RFID system for supply chain”, Proceedings of IEEE International Conference on E-commerce Technology for Dynamic E-businesszh_TW
dc.relation.reference (參考文獻) Hodges, S and McFarlane, D., 2004, “RFID: the concept and the impact”, the security economy OECD, pp.55-75zh_TW
dc.relation.reference (參考文獻) Iacovou, C. L., 1995, “Electronic data interchange and small organizations: adoption and impact of technology”, MIS Quarterly, pp.465-485zh_TW
dc.relation.reference (參考文獻) Johansson, M., 2005, “Identification of main factors influencing an RFID implementation in the automotive and pharmaceutical industries”,M. Thesis, Linkopings University, Swedenzh_TW
dc.relation.reference (參考文獻) Joshi, Y. V., 2000 “Information visibility and its effects on supply chain dynamics”, Master thesis, MITzh_TW
dc.relation.reference (參考文獻) Kambil, A, 2002, “Auto-ID across the value chain: from dramatic potential to greater efficiency & profit”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Knospe, H., 2004 “RFID Security”, Information Security Technical Report, Vol. 9, No. 4, pp.39-50zh_TW
dc.relation.reference (參考文獻) Koh, R, 2003, “Prediction, detection and proof: an integrated Auto-ID solution to retail theft”, Auto-ID Centerzh_TW
dc.relation.reference (參考文獻) Kourouthanassis, P and Roussos, G, 2003, “Developing consumer-friendly pervasive retail systems”, Pervasive Computing, pp.32-39zh_TW
dc.relation.reference (參考文獻) Kurnia, S. and Johnston, R. B., 2002, “A review of approaches to EC-enabled IOS adoption studies”, Proceedings of the 35th Hawaii International Conference on System Sciences”zh_TW
dc.relation.reference (參考文獻) Lai, E. M., 2003, “An analysis of the department of defense supply chain: potential applications of the Auto-ID Center Technology to improve effectiveness”, Master thesis, MITzh_TW
dc.relation.reference (參考文獻) Landt, J, 2001, “Shroud of time: the history of RFID”, AIM, Inczh_TW
dc.relation.reference (參考文獻) Laudon, K. C. and Laudon, J. P., 2004, “ Management information systems: managing the digital firm”, eighth edition, Pearson Education, Inczh_TW
dc.relation.reference (參考文獻) Lee, H. L., 1997, “Information distortion in a supply chain: the bullwhip effect”, Management science, Vol. 43, No. 4, pp.546-558zh_TW
dc.relation.reference (參考文獻) Lewis, S, 2005, “White paper: A basic introduction to RFIS technology and its use in supply chain”, LARAN RFIDzh_TW
dc.relation.reference (參考文獻) Markkaunen, M. and Holmstrom, J., 2002, “Wireless product identification: enabler for handling efficiency, customization and information sharing”, Supply Chain Management: An International Journal, Vol. 7, No. 4, pp.242-252zh_TW
dc.relation.reference (參考文獻) Morris, P. and Jamieson, A., 2004, “Translating corporate strategy into project strategy: realizing corporate strategy through project management”, Project Management Institutezh_TW
dc.relation.reference (參考文獻) Murfett, D., 2004, “The challenge of testing RFID integrated circuit”, Proceedings of the second IEEE International Workshop on Electronic Design, Test and Applicationzh_TW
dc.relation.reference (參考文獻) Prater, E., Frazier, G. V. and Reyes P. M., 2005, “Future impacts of RFID on e-supply chains in grocery retailing”, Supply Chain Management: An International Journal, Vol. 10, No. 2, pp.134-142zh_TW
dc.relation.reference (參考文獻) Quaadgras, A, 2005, “Who joins the platform? The case of RFID business ecosystem”, Proceedings of the 38th Hawaii International Conference on System Sciences, pp.1-10zh_TW
dc.relation.reference (參考文獻) Rogers, E. M., 1983, “Diffusion of innovations”, third edition, The FREE PRESSzh_TW
dc.relation.reference (參考文獻) Romer, K, 2003, “Smart identification frameworks for ubiquitous computing applications”, Proceedings of the First IEEE International Conference on Pervasive Computing and Communicationzh_TW
dc.relation.reference (參考文獻) Scharfeld, T. A., 2001, “An analysis of the fundamental constraints on low cost passive radio-frequency identification system design”, Master thesis, MITzh_TW
dc.relation.reference (參考文獻) Smith A. D., 2005, “Exploring radio frequency identification technology and its impact on business systems”, Information Management & Computer Security, Vol. 13, No. 1, pp.16-28zh_TW
dc.relation.reference (參考文獻) Soga, S., 1999, “Products lifecycle management system using radio frequency identification technology”, Proceedings of the 7th IEEE International Conference on Emerging Technologies and Factory Automation (ETFA), Vol. 2, pp.1459-1467zh_TW
dc.relation.reference (參考文獻) Thatcher, S. M. and Foster, W., 2003, “ B2B e-commerce adoption decisions in Taiwan: The interaction of organizational, industrial, governmental and cultural factors”, Proceedings of the 36th Hawaii International Conference on System Sciences”zh_TW
dc.relation.reference (參考文獻) Want, R., 2005, “Enabling ubiquitous sensing with RFID”, Computer magazine, pp.84-86zh_TW
dc.relation.reference (參考文獻) Weis, S. A., 2004, “RFID privacy workshop: concerns, consensus, and questions”, IEEE Security & Privacy, pp.48-50zh_TW
dc.relation.reference (參考文獻) Yang, G. and Jarvenpaa, S. L., 2005, “Trust and radio frequency identification (RFID) adoption within an alliance”, Proceedings of the 38th Hawaii International Conference on System Scienceszh_TW
dc.relation.reference (參考文獻) “Whitepaper: EPCglobal Class 1 Gen 2 RFID Specification”, Alien Technologyzh_TW
dc.relation.reference (參考文獻) “Whitepaper: EPCglobal Class 1 Gen 2 RFID Specification”, Alien Technologyzh_TW
dc.relation.reference (參考文獻) “Japan RFID market analysis report”, Fuji Chimera Research Institute, Inc, 2004zh_TW
dc.relation.reference (參考文獻) “Solution blueprint: EPC RFID-based inventory management solution delivers faster, better goods logistics”, Intel Corporation, 2003zh_TW
dc.relation.reference (參考文獻) “Pilot key learning summary: FMCG BAG pilot and implementation work group”, EPCglobal, 2005zh_TW
dc.relation.reference (參考文獻) “RFID end-user survey: results of the 2004”, ABI research, 2004zh_TW
dc.relation.reference (參考文獻) http://www.efarm.org.twzh_TW
dc.relation.reference (參考文獻) http://www.iso.orgzh_TW
dc.relation.reference (參考文獻) http://www.epcglobal.orgzh_TW
dc.relation.reference (參考文獻) http://www.epcglobal.org.twzh_TW
dc.relation.reference (參考文獻) 周湘琪 譯, 2004, “RFID 技術與應用 / 日經BP RFID編輯部著”, 旗標出版公司zh_TW