學術產出-學位論文

題名 新產品品牌策略對於消費者評價反向延伸之影響-以消費者產品知識與原廠商品牌寬度為調節變數
The Effects of New Product Branding Strategy on Customer Evaluation of Brand Counterextensions
作者 王馨
貢獻者 張愛華
王馨
關鍵詞 反向延伸
新產品品牌策略
品牌延伸
品牌傘
品類相似度
產品知識
廠商品牌寬度
Counterextension
Branding Strategy
Brand Extension
Umbrella Branding
Category Similarity
Product Knowledge
Brand Breadth
日期 2005
上傳時間 18-九月-2009 13:30:11 (UTC+8)
摘要 本研究以原產品與延伸產品之「認知產品類別相似度」為中介變數,探討「品牌延伸」及「品牌傘」兩種新產品品牌策略對於消費者評價反向延伸之影響。反向延伸意指「當原屬於品類A(以下稱原品類)的廠商1(以下稱原廠商)品牌延伸至另一個品類B(以下稱延伸品類)後,原屬於品類B的廠商2(以下稱反向延伸廠商)亦反向延伸至品類A。」研究中並探討「消費者產品知識」與「原廠商品牌寬度」兩者對於新產品品牌策略的調節效果,進而影響消費者認知品類相似度及反向延伸評價。
本研究採2(新產品成功之品牌策略:品牌延伸策略、品牌傘策略)x2(原廠商品牌寬度:窄品牌Nokia、寬品牌LG)x2(消費者產品知識:產品知識高、產品知識低)之實驗設計,並設計無提供先前延伸成功經驗之控制組。根據前測結果,選定手機為原品牌之原產品、數為相機為延伸產品。推出新產品之原手機廠商之窄品牌為Nokia、寬品牌為LG,而數位相機廠商進行反向延伸的品牌則為Canon。
研究結果發現,原產品與延伸產品類別之認知品類相似度為新產品品牌策略與反向延伸評價之中介變數,且當原廠商跨產品類別推出新產品成功,相較於品牌傘策略,品牌延伸策略將使消費者對於認知產品品類相似度提升效果較大、反向延伸之評價也較好。調節效果方面,當消費者產品知識低時,消費者之認知產品類別相似度被提昇的程度較高,且有較佳之反向延伸評價,然其於不同品牌策略間所產生的差異較小;原廠商認知品牌寬度方面,當品牌寬度窄時,消費者之認知產品類別相似度被提昇的程度亦較高,且亦有較佳的反向延伸評價,然品牌寬度較窄的廠商於不同品牌策略間所造成的認知產品類別相似度及反向延伸評價之提升效果差異皆較大。
參考文獻 中文部分
周文賢(2002),多變量統計分析:SAS/STAT使用方法,智勝出版社。
楊世瑩(2005),SPSS統計分析實務,旗標出版股份有限公司。
張茂嵩(2003),契合度與產品知識對品牌策略效果之影響, 國立政治大學企業管理系碩士論文。
鄭秀倫 (2000),品牌傘的企業背書效果,國立政治大學企業管理系碩士論文。
任宇新 (2004),新產品品牌決策對績效之權變影響,國立成功大學企業管理研究所碩士論文。
林美慧(2002),消費者知識對手機購買決策之影響,國立東華大學企業管理研究所碩士論文。
英文部分
Aaker, David A. and Kevin Lane Keller (1990), “Consumer Evaluation of Brand Extensions,” Journal of Marketing, 54 (January), 27-41.
Aaker, David A. (1990), “Brand Extension: The Good, the Bad, and the Ugly,” Sloan Management Review (summer), 47-56.
Aaker, David A. and Erich Joachimsthaler (2000), “The Brand Relationship Spectrum : The Key to the Brand Architecture Challenge,” California Management Review, 42 (4), 8-23
Alba, J. W. and J. W. Hutchinson (1985), “A Framework for Understanding Consumer Knowledge Comparison and Inference Processing,” Working paper, University of Florida, Center for Consumer Research.
Bhat, Subodh, Gail E. Kelly, and Kathleen A. O’Donnell (1998), “An Investigation of Consumer Reactions to the Use of Different Brand Name,” Journal of Product and Brand Management, 7 (1), 41-50.
Boush, David M. and Barbara Loken (1991), “A Process-Tracing Study of Brand Extension Evaluation,” Journal of Marketing Research, 28, 16-28.
Bridges, Sheri, Kevin Lane Keller, and Sanjay Sood (2000), “Explanatory Links and the Perceived Fit of Brand Extensions: The Role of Dominant Parent Brand Associations and Communication Strategies,” Journal of Advertising, 29 (4), 1-11
Broniarczyk, Susan M. and Joseph W Alba (1994), “The Importance of the Brand in Brand Extensions,” Journal of Marketing Research, 31 (May), 214-228.
Brucks, Merrie (1985), “The Effects of Product Class Knowledge on Information Search Behavior,” Journal of Consumer Research, 12 (June), 1-15.
Chen, Kuang-Fung and Chu-Mei Liu (2004), “Positive Brand Extension Trial and Choice of Parent Brand,” Journal of Product & Brand Management, 13(1), 25-36.
Cohen, Joel B. and Kunal Basu (1987), “Alternative Models of Categorization: Toward a Contingent Processing Framework,” Journal of Consumer Research, 13, 455–472.
Engel, James. F., Roger D. Blackwell and Paul W Miniard (1993), Consumer Behavior, 7thed. Chicago: The Dryden Press.
Erdem, Tulin and Baohong Sun (2002), “An Empirical Investigation of the Spillover Effects of Advertising and Sales Promotions in Umbrella Branding,” Journal of Marketing Research, 39 (November), 408-420.
Farguhar, Peter (1989), “Managing Brand Equity,” Marketing Research, 1 (September), 24-33.
Farquhar, Peter H., Paul M. Herr, and Russell H. Fazio (1990), “A relational model for category extensions of brands”, Advances in Consumer Research, 17, 856-60.
Gurhan-Canli, Zeynep (2003), “The Effect of Expected Variability of Product Quality and Attribute Uniqueness on Family Brand Evaluations,” Journal of Consumer Research, 30, 105-114.
Hartman, Cathy L., Linda L. Price, and Calvin P. Duncan (1990), “Consumer Evaluation of Franchise Extension Products: a Categorization Processing Perspective,” Advances in Consumer Research, 17, 120-127.
Hakenes, Hendrik and Martin Peitz (2004), “Umbrella Branding and the Provision of Quality,” working paper, No.1373, CESifo
Keller, Kevin Lane (1998). Strategic Brand Management. New Jersey: Prentice Hall, Inc.
Keller, Kevin Lane and David A. Aaker (1992), “The Effects of Sequential Introduction of Brand Extensions,” Journal of Marketing Research, 29(February), 35-50.
Kumar, Pixyish (2005a), “Brand Counterextensions: The Impact of Brand Extension Success Versus Failure,” Journal of Marketing Research, 42(May), 183-194.
Kumar, Pixyish (2005b), “The Impact of Cobranding on Customer Evaluation of Brand Counterextensions,” Journal of Marketing Research, 69(July), 1-18.
Laforet, Sylvie and John Saunders (1994), “Managing Brand Portfolios: The Leaders Do It,” Journal of Advertising Research, 34 (September / October), 64-76.
Loken, Barbara and Deborah Roedder John (1993), “Diluting Brand Beliefs: When Do Brand Extensions Have a Negative Impact,” Journal of Marketing, 57, 71–84.
MacInnis, Deborah and Kent Nakamoto (1990), “Cognitive Associations and Product Category Comparison: The Role of Knowledge Structures and Context,” working paper, University of Arizona.
Maney, Kevin (2003),”Dell to Dive into Consumer Electronics Market”, USA Today, 25 September.
Meyers-Levy, Joan and Alice M. Tybout (1989), “Schema Congruity as a Basis for Product Evaluation,“ Journal of Consumer Research, 16, 30-54.
Meyvis, Tom and Chris Janiszewski (2004), “When are Broader Brands Stronger Brands? An Accessibility Perspective on the Formation of Brand Equity,” Journal of Consumer Research, 31 (September), 346-357.
Milewiicz, John and Paul Herbig (1994), “Evaluating the Brand Extension Decision Using a Model of Reputation Building,” Journal of Product & Brand Management ,3 (1), 39-47.
Moorthy, Sridhar, Brian T. Ratchford, and Debabrata Talukdar (1997), “Consumer Information Search Revisited: Theory and Empirical Analysis,” Journal of Consumer Research, 23 (March), 263-277.
Morrin, Maureen (1999), “The Impact of Brand Extensions on Parent Brand Memory Structures and Retrieval Processes,” Journal of Marketing Research, 36, 517–525.
Muthukrishnan, A.V. and Barton A. Weitz (1991), “Role of Product Knowledge in Evaluation of Brand Extension,” Advanced in Consumer Research, 18, 407-413.
Olins, Wally(1989), Corporate Identity: Making Business Strategy Visible Through Design. London: Thames and Hudson.
Park, C.Whan and V. Parker Lessig (1981), “Familiarity and its Impacts on Consumer Decision Biases and Heuristics,” Journal of Consumer Research, 8(September), 223-230.
Park, C. Whan, Sandra Milberg, and Robert Lawson (1991), “Evaluation of Brand Extensions: The Role of Product Feature Similarity and Brand Concept Consistency,” Journal of Consumer Research, 18 (September), 185-193.
Peter, J. Paul and Jerry C. Olson (1996), Consumer Behavior and Marketing Strategy, 4thed, 81-117. Chicago: Irwin.

Pitta, Dennis A. and Lea Prevel Katsanis (1995), “Understanding Brand Equity for Successful Brand Extension,” Journal of Consumer Marketing, 12 (4), 51-64.
Rao, Akshay R. and K. B. Monroe (1988), “The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluations,” Journal of Consumer Research, 15(September), 253-264.
Rao, Akshay R., Lu Qu, and Robert Ruekert (1999), “Signaling Unobservable Product Quality Through a Brand Ally,” Journal of Marketing Research, 36, 258–68.
Rao, Vithala R., Manoj K. Agarwal and Denise Dahlhoff (2004), “How Is Manifest Branding Strategy Related to the Intangible Value of a Corporation?” Journal of Marketing, 68, 126-141.
Reddy, Srinivas K., Susan L. Holak, and Subodh Bhat (1994), “To Extend or Not to Extend: Success Determinants of Line Extensions,” Journal of Marketing Research, 31, 243–262.
Rooney, Joseph Arthur (1995), “Branding: A Trend for Today and Tomorrow,” Journal of Product and Brand Management, 4 (4), 48-53.
Samu, Sridhar, H. Shanker Krishnan, and Robert E. Smith (1999), “Using Advertising Alliances for New Product Introduction: Interactions Between Product Complementarity and Promotional Strategies,” Journal of Marketing, 63, 57–74.
Sayman, Serdar and Jagmohan S. Raju (2004), “Investigating the Cross-Category Effects of Store Brands,” Review of Industrial Organization, 24, 129-141.
Shim, Richard and John G. Spooner (2005), “Dell Opens its Doors to Home Electronics”, CNET News, 25 September 2003.
Smith, Daniel C. and C. Whan Park (1992), “The Effects of Brand Extensions on Market Share and Advertising Efficiency,” Journal of Marketing Research, 29 (August), 296-313.
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Swaminathan, Vanitha, Richard J. Fox, and Srinivas K. Reddy (2001), “The Impact of Brand Extension Introduction on Choice,” Journal of Marketing, 65, 1–15.
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Wernerfelt, Birger (1988), “Umbrella Branding as a Signal for New Product Quality: An Example of Signaling by Posting a Bond,” Rand Journal of Economics, 19 (3), 458–466.
描述 碩士
國立政治大學
企業管理研究所
93355026
94
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0093355026
資料類型 thesis
dc.contributor.advisor 張愛華zh_TW
dc.contributor.author (作者) 王馨zh_TW
dc.creator (作者) 王馨zh_TW
dc.date (日期) 2005en_US
dc.date.accessioned 18-九月-2009 13:30:11 (UTC+8)-
dc.date.available 18-九月-2009 13:30:11 (UTC+8)-
dc.date.issued (上傳時間) 18-九月-2009 13:30:11 (UTC+8)-
dc.identifier (其他 識別碼) G0093355026en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/34989-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 93355026zh_TW
dc.description (描述) 94zh_TW
dc.description.abstract (摘要) 本研究以原產品與延伸產品之「認知產品類別相似度」為中介變數,探討「品牌延伸」及「品牌傘」兩種新產品品牌策略對於消費者評價反向延伸之影響。反向延伸意指「當原屬於品類A(以下稱原品類)的廠商1(以下稱原廠商)品牌延伸至另一個品類B(以下稱延伸品類)後,原屬於品類B的廠商2(以下稱反向延伸廠商)亦反向延伸至品類A。」研究中並探討「消費者產品知識」與「原廠商品牌寬度」兩者對於新產品品牌策略的調節效果,進而影響消費者認知品類相似度及反向延伸評價。
本研究採2(新產品成功之品牌策略:品牌延伸策略、品牌傘策略)x2(原廠商品牌寬度:窄品牌Nokia、寬品牌LG)x2(消費者產品知識:產品知識高、產品知識低)之實驗設計,並設計無提供先前延伸成功經驗之控制組。根據前測結果,選定手機為原品牌之原產品、數為相機為延伸產品。推出新產品之原手機廠商之窄品牌為Nokia、寬品牌為LG,而數位相機廠商進行反向延伸的品牌則為Canon。
研究結果發現,原產品與延伸產品類別之認知品類相似度為新產品品牌策略與反向延伸評價之中介變數,且當原廠商跨產品類別推出新產品成功,相較於品牌傘策略,品牌延伸策略將使消費者對於認知產品品類相似度提升效果較大、反向延伸之評價也較好。調節效果方面,當消費者產品知識低時,消費者之認知產品類別相似度被提昇的程度較高,且有較佳之反向延伸評價,然其於不同品牌策略間所產生的差異較小;原廠商認知品牌寬度方面,當品牌寬度窄時,消費者之認知產品類別相似度被提昇的程度亦較高,且亦有較佳的反向延伸評價,然品牌寬度較窄的廠商於不同品牌策略間所造成的認知產品類別相似度及反向延伸評價之提升效果差異皆較大。
zh_TW
dc.description.tableofcontents 第一章 緒論

第一節 研究動機 1
第二節 研究目的 5
第三節 研究流程 6
第二章 文獻探討

第一節 新產品上市品牌策略 8
第二節 品牌延伸 15
第三節 品牌傘策略 19
第四節 反向延伸 22
第五節 品類相似度 26
第六節 產品知識 29
第七節 廠商品牌寬度 33
第三章 研究方法

第一節 研究架構 36
第二節 研究假設 37
第三節 變數的定義與衡量 43
第四節 研究設計 46
第五節 實驗設計 54
第六節 問卷設計 55
第四章 研究結果

第一節 樣本結構 57
第二節 信度與效度分析 62
第三節 假設檢定 65
第五章 結論與建議

第一節 研究結論 78
第二節 研究貢獻 82
第三節 研究限制 85
第四節 後續研究建議 87
參考文獻 88
附錄 92
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0093355026en_US
dc.subject (關鍵詞) 反向延伸zh_TW
dc.subject (關鍵詞) 新產品品牌策略zh_TW
dc.subject (關鍵詞) 品牌延伸zh_TW
dc.subject (關鍵詞) 品牌傘zh_TW
dc.subject (關鍵詞) 品類相似度zh_TW
dc.subject (關鍵詞) 產品知識zh_TW
dc.subject (關鍵詞) 廠商品牌寬度zh_TW
dc.subject (關鍵詞) Counterextensionen_US
dc.subject (關鍵詞) Branding Strategyen_US
dc.subject (關鍵詞) Brand Extensionen_US
dc.subject (關鍵詞) Umbrella Brandingen_US
dc.subject (關鍵詞) Category Similarityen_US
dc.subject (關鍵詞) Product Knowledgeen_US
dc.subject (關鍵詞) Brand Breadthen_US
dc.title (題名) 新產品品牌策略對於消費者評價反向延伸之影響-以消費者產品知識與原廠商品牌寬度為調節變數zh_TW
dc.title (題名) The Effects of New Product Branding Strategy on Customer Evaluation of Brand Counterextensionsen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文部分zh_TW
dc.relation.reference (參考文獻) 周文賢(2002),多變量統計分析:SAS/STAT使用方法,智勝出版社。zh_TW
dc.relation.reference (參考文獻) 楊世瑩(2005),SPSS統計分析實務,旗標出版股份有限公司。zh_TW
dc.relation.reference (參考文獻) 張茂嵩(2003),契合度與產品知識對品牌策略效果之影響, 國立政治大學企業管理系碩士論文。zh_TW
dc.relation.reference (參考文獻) 鄭秀倫 (2000),品牌傘的企業背書效果,國立政治大學企業管理系碩士論文。zh_TW
dc.relation.reference (參考文獻) 任宇新 (2004),新產品品牌決策對績效之權變影響,國立成功大學企業管理研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 林美慧(2002),消費者知識對手機購買決策之影響,國立東華大學企業管理研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 英文部分zh_TW
dc.relation.reference (參考文獻) Aaker, David A. and Kevin Lane Keller (1990), “Consumer Evaluation of Brand Extensions,” Journal of Marketing, 54 (January), 27-41.zh_TW
dc.relation.reference (參考文獻) Aaker, David A. (1990), “Brand Extension: The Good, the Bad, and the Ugly,” Sloan Management Review (summer), 47-56.zh_TW
dc.relation.reference (參考文獻) Aaker, David A. and Erich Joachimsthaler (2000), “The Brand Relationship Spectrum : The Key to the Brand Architecture Challenge,” California Management Review, 42 (4), 8-23zh_TW
dc.relation.reference (參考文獻) Alba, J. W. and J. W. Hutchinson (1985), “A Framework for Understanding Consumer Knowledge Comparison and Inference Processing,” Working paper, University of Florida, Center for Consumer Research.zh_TW
dc.relation.reference (參考文獻) Bhat, Subodh, Gail E. Kelly, and Kathleen A. O’Donnell (1998), “An Investigation of Consumer Reactions to the Use of Different Brand Name,” Journal of Product and Brand Management, 7 (1), 41-50.zh_TW
dc.relation.reference (參考文獻) Boush, David M. and Barbara Loken (1991), “A Process-Tracing Study of Brand Extension Evaluation,” Journal of Marketing Research, 28, 16-28.zh_TW
dc.relation.reference (參考文獻) Bridges, Sheri, Kevin Lane Keller, and Sanjay Sood (2000), “Explanatory Links and the Perceived Fit of Brand Extensions: The Role of Dominant Parent Brand Associations and Communication Strategies,” Journal of Advertising, 29 (4), 1-11zh_TW
dc.relation.reference (參考文獻) Broniarczyk, Susan M. and Joseph W Alba (1994), “The Importance of the Brand in Brand Extensions,” Journal of Marketing Research, 31 (May), 214-228.zh_TW
dc.relation.reference (參考文獻) Brucks, Merrie (1985), “The Effects of Product Class Knowledge on Information Search Behavior,” Journal of Consumer Research, 12 (June), 1-15.zh_TW
dc.relation.reference (參考文獻) Chen, Kuang-Fung and Chu-Mei Liu (2004), “Positive Brand Extension Trial and Choice of Parent Brand,” Journal of Product & Brand Management, 13(1), 25-36.zh_TW
dc.relation.reference (參考文獻) Cohen, Joel B. and Kunal Basu (1987), “Alternative Models of Categorization: Toward a Contingent Processing Framework,” Journal of Consumer Research, 13, 455–472.zh_TW
dc.relation.reference (參考文獻) Engel, James. F., Roger D. Blackwell and Paul W Miniard (1993), Consumer Behavior, 7thed. Chicago: The Dryden Press.zh_TW
dc.relation.reference (參考文獻) Erdem, Tulin and Baohong Sun (2002), “An Empirical Investigation of the Spillover Effects of Advertising and Sales Promotions in Umbrella Branding,” Journal of Marketing Research, 39 (November), 408-420.zh_TW
dc.relation.reference (參考文獻) Farguhar, Peter (1989), “Managing Brand Equity,” Marketing Research, 1 (September), 24-33.zh_TW
dc.relation.reference (參考文獻) Farquhar, Peter H., Paul M. Herr, and Russell H. Fazio (1990), “A relational model for category extensions of brands”, Advances in Consumer Research, 17, 856-60.zh_TW
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