Publications-Theses

題名 航空公司成分品牌化之研究
作者 林雯晴
貢獻者 陳建維
林雯晴
關鍵詞 成分品牌化
品牌形象
來源國形象
消費者態度
日期 2002
上傳時間 18-Sep-2009 14:06:44 (UTC+8)
摘要 論文摘要內容
近年來航空業的競爭愈來愈激烈,各航空公司都極力想要以差異化的形象爭取更多消費者的關注,因此有部分業者藉由和餐廳或飯店合作推出特製餐點以吸引消費者,此種行銷手法是所謂的「成分品牌化」(Ingredient Branding),主品牌藉由成分品牌的品牌聲譽或形象來提昇消費者對主品牌之態度。過去研究成分品牌化主要著重在製造業,在服務業的部分不曾有過相關研究,因此本研究特別就針對服務業中的航空公司作成分品牌化之研究。

在本研究中主品牌為航空公司而成份品牌為飯店,欲探討兩者品牌形象契合度及飯店品牌來源國對消費者的態度會有何種影響?在品牌形象方面共區分為功能性和符號性兩種,而品牌來源國則有國際品牌和台灣品牌之分,利用實驗設計方式列出八種實驗組合,以衡量從事成分品牌化後,消費者對主品牌的態度是否有所變化。

從研究結果中發現,在從事成分品牌化時,當主品牌和成分品牌的形象一致,消費者對主品牌的態度會較高;若兩者形象不一致時,當組合為符號性—功能性時,消費者對主品牌的態度會高於功能性—符號性組合。另外成分品牌來源國也會影響消費者對主品牌的態度,消費者較偏好國際品牌。不過本研究發現航空公司推行成分品牌化對消費者態度中的認知和情感部分有顯著影響存在,但對購買意願沒有明顯效果,主要是因為機上餐飲部分並非消費者選擇航空公司時的首要關鍵因素。
參考文獻 參考文獻
一. 中文部分
1.王蓉莉,消費者對組合產品的知覺評估-以產品知識、產品涉入為調節變數,義守大學管理科學研究所未出版碩士論文,民國89年
2.李筱瑩,產品來源國與消費者本國中心主義對消費者產品評價影響之研究,東吳大學國際貿易研究所未出版碩士論文,民國90年
3.金明吉,來源國效應、品牌形象認知對產品品質認知影響--以資訊科技產品為例,輔仁大學管理學研究所未出版碩士論文,民國90年
4.施存柔,來源國形象、品牌定位與銷售通路對化妝品消費者態度之影響,政治大學國際貿易研究所未出版碩士論文,民國91年
5.秦兆緯,製造來源國形象、消費者心理認知與知覺價格對消費者購買行為之影響,長榮管理學院經營管理研究所未出版碩士論文,民國90年
6.許惠美,旅行業者對大型國際觀光旅館企業形象評估之研究-以台北市為例,世新大學觀光學系碩士班未出版論文,民國89年
7.曾瑞媛,品牌來源國及品牌權益影響消費者購買產品及服務意願之研究,真理大學管理科學研究所未出版碩士論文,民國89年
8.葉相億,購併組合及品牌名稱對消費者態度之影響,政治大學國際貿易研究所未出版碩士論文,民國90年
9.葉為國,航空公司定位之研究品牌概念管理模式之應用,台灣大學商學研究所未出版碩士論文,民國78年
10.黃郁恬,品牌權益、品牌聲譽一致性、品牌互補性、以及品牌來源國
對品牌聯盟成效之影響,中央大學企業管理研究所未出版碩士論文,民國90
11.游純瑜,混合產品來源國資訊組合效果之研究-產品種類之干擾影響,
元智大學管理研究所未出版碩士論文,民國90年
12.劉皆德,地主國特性、事業策略對品牌化策略與國際行銷績效之研究,真理大學管理科學研究所未出版碩士論文,民國90年
13.劉雅文,在行銷組合中提供比較國資訊、不同商品來源國、品質之產
品對消費者態度的影響,政治大學國際貿易研究所未出版碩士論文,
民國89年
二. 英文部分
1.Aaker, David A. and Kevin Lane Keller (1990), “Consumer Evaluation Of Brand Extensions,” Journal of Marketing, 54(1), 27-41
2.Ahmed, Sadrudin A and Alain d’Astous (1993), “Cross-national Evaluation of Made-in Concept Using Multiple Cues,” European Journal of Marketing, 27(7), 39-52
3.Amber, Tim and Chris Styles (1996), “Brand Develop Versus New Product Development: Towards A Process Model of Extension Decisions,” Marketing Intelligence and Planning, 14(7), 10-9
4.Bass, Frank and W Wayne Talarzyk (1972), “An Attitude Model for The Study of Brand Preference,” Journal of Marketing Research, 9(1), 93-7
5.Bagozzi, Richard P. and Paul R Warshaw (1990), “Trying to Consume,” Journal of Consumer Research, 17(2), 127-41
6.Beckwith, Niel E. and Bonald R. Lehann (1975), “The Importance of Halo Effects in Multi-Attitude Models,” Journal of Marketing Research, 12(3), .265-75
7.Biel, Alexander L (1992), “How Brand Image Drives Brand Equity,” Journal of Advertising Research, 32(6), 6-13
8.Bilkey, Warren J. and Erik Nes (1982), “Country-of-Origin Effects on Product Evaluations,” Journal of International Business Studies, 13(1), 89-100
9.Chao, Paul (1993), “Partitioning Country of Origin Effects: Consumer Evaluations of A Hybrid Product,” Journal of International Business Studies, 24(2), 291-306
10.Chao, Paul and Rajendran, K.N. (1993), “Consumer Profiles and Perseptions: Country-of-Origin Effects,” International Marketing Review, 10(2), 22-39
11.Chaudhuri, Arjun and Moris B. Holbrook (2001), “The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty,” Journal of Marketing, 65(2), 81-93
12.Crawford, John C. and Charles W Lamb (1981), “Source Preferences for Imported Products.” Journal of Purchasing and Materials Management, 17(4), 28-34
13.Cohen, Joel B, Martin Fishbein and Olli T Ahtoli (1972), “The Nature and Uses of Expectancy-Value Models in Consumer Attitude Research,” Journal of Marketing Research, 9(4), 456-51
14.Desai, Kalpesh Kaushil and Kevin Lane Keller (2002), “The Effects of Ingredient Branding Strategies on Host Brand Extendibility,” Journal of Marketing, 65(1), 73-93
15.Erickson, Gary M., Johny K Jahansson and Paul Chao (1984), “Image Variables in Multi-Attribute Product Evaluation: Country of Origin Effect”, Journal of Consumer Research, 11(2), 694-99
16.Guiltinan, Joseph P (1987), “The Price Bundling of Services: A Normative Framework,” Journal of Marketing, 51(2), 74-86
17.Han, Min C. and Vern Terpstra (1988), ”Country-of-Origin Effects for Uni-National and Bi-National Products,” Journal of International Business Studies, 19(2), 235-53
18.Han, Min C. (1989), “Country Image: Halo or Summary Construct? ”, Journal of Marketing Research, 26(2), 222-29
19.-----------(1991), “Testing the Role of Country Image in Consumer Choice Behavior, ” European Journal of Marketing, 24, 24-40
20.Iyer, Gopalkrishnan R and Jukti K Kalita (1997), “The Impact of Country-of-Origin and Country-of-Manufacture Clues on Consumer Perceptions of Quality and Value,” Journal of Global Marketing, 11(1), 7-28
21.Jacoby, Jacob, Jerry C. Olsen, and Rafael A. Haddock (1971), ”Price, Brand Name and Product Composition Characteristics as Determinants of Perceived Quality,” Journal of Applied Psychology, 56(6), 570-79
22.Keller, Kevin Lane (1993), “Conceptualizing, Measuring, and Managing Customer-Based Brand Equity,” Journal of Marketing, 57(1), 1-22
23.Krisnan, H S (1996), “Characteristics of Memory Associations: A Consumer-Based Brand Equity Perspective,” International Journal of Research in Marketing, 13(4), 384-405
24.Lassar, Walfried, Banwari Mittal and Arun Sharma (1995), “Measuring Customer-Based Brand Equity,” The Journal of Consumer Marketing, 12(4), 11-20
25.Liefeld, John, Marjorie Wall, Louise A. Heslop (1991), “Impact of Country-of-Origin Cues on Consumer Judgments in Multi-cue Situations: A Covariance Analysis,” Academy of Marketing Science, 19(2), 105-14
26.Lutz, Richard J., Scott B. MacKenzie and George E. Belch (1986), ” The Role of Attitude Toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations,” Journal of Marketing Research, 23(2), 130-44
27.McCarthy, S. Michael and Donald G. Norris (1999), “ Improving Competitive Position Using Branded Ingredients,” Journal of Product & Brand Management, 8(4), 267-85
28.Nagashima, Akira (1977), “A Comparative "Made in" Product Image Survey among Japanese Businessmen,” Journal of Marketing, 41(3), 95-101
29.Norris, Donald G. (1992), “ Ingredient Branding: A Strategy Option With Multiple Beneficiaries,” Journal of Consumer Marketing, 9(3), 19-31
30.-----------(1993), “”Intel Inside” Branding A Component in A Business Market,” Journal of Business & Industrial Marketing, 8(1), 14-24
31.Olsen, Jerry C. and Jacob Jacoby (1972), “Cue Utilisation in Quality Perception Process,” in Venkatesan, M. (Ed.), Advance in Consumer Research, Third Annual Conference of the Association for Consumer Research, 167-79
32.Park, C. Whan, Bernard J. Jaworski, and Deborah J. Maclnnis (1986),” Strategic Brand Concept-Image Management,” Journal of Marketing, 50(October), 135-45
33.Park, C. Whan, Sandra Milberg and Robert Lawson (1991), “ Evaluation of Brand Extensions: The Role of Product Feature Similarity and Brand Concept Consistency,” Journal of Consumer Research, 18(September), 185-94
34.Rosenberg, Larry J. and C. I. Hovland (1960), “Cognitive, Affective, and Behavior Components of Attitude,” in Attitude organization and Change: An Analysis of Consistency among Attitude Components. Eds. M. J. Rosenberg et al. New Haven, Ct: Yale University Press
35.Roth, Martin S. and Jean B. Romeo (1992), “Matching Product Category and Country Image Perceptions: A Framework for Managing Country-of-Origin Effects,” Journal of International Business Studies, 23(3), 477-98
36.Schooler, Robert (1971), “Bias Phenomena Attendant to the Marketing of Foreign Goods in the US,” Journal of International Business Studies, 2(1), 71-81
37.Simonin, Bernard L. and Julie A. Ruth (1998), “Is a Company Known by the Company it Keeps? Assessing the Spillover Effects of Brand Alliances on Consumer Brand Attitudes,” Journal of Marketing Research, 35(1), 30-42
38.Smith, Daniel C and C. Whan Park (1992), “The Effects of Brand Extensions on Market Share and Advertising Efficiency,” Journal of Marketing Research, 29(3), 296-313
39.Subodh, Bhat and K. Reddy Srinivas (1998), “Symbolic and Functional Positioning of Brands,” Journal of Consumer Marketing, 15(1), 32-43
40.Sujan, Mita (1985), “Consumer Knowledge: Effects on Evaluation Strategies Mediating Consumer Judgments,” Journal of Consumer Research, 12(1), 31-47
41.Szybillo, George J. and Jocob Jocoby (1974), “Intrinsic Versus Extrinsic Cues As Determinants of Perceived Product Quality,” Journal of Applied Psychology, 59(1), 74
描述 碩士
國立政治大學
國際經營與貿易研究所
90351017
91
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0090351017
資料類型 thesis
dc.contributor.advisor 陳建維zh_TW
dc.contributor.author (Authors) 林雯晴zh_TW
dc.creator (作者) 林雯晴zh_TW
dc.date (日期) 2002en_US
dc.date.accessioned 18-Sep-2009 14:06:44 (UTC+8)-
dc.date.available 18-Sep-2009 14:06:44 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 14:06:44 (UTC+8)-
dc.identifier (Other Identifiers) G0090351017en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35080-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易研究所zh_TW
dc.description (描述) 90351017zh_TW
dc.description (描述) 91zh_TW
dc.description.abstract (摘要) 論文摘要內容
近年來航空業的競爭愈來愈激烈,各航空公司都極力想要以差異化的形象爭取更多消費者的關注,因此有部分業者藉由和餐廳或飯店合作推出特製餐點以吸引消費者,此種行銷手法是所謂的「成分品牌化」(Ingredient Branding),主品牌藉由成分品牌的品牌聲譽或形象來提昇消費者對主品牌之態度。過去研究成分品牌化主要著重在製造業,在服務業的部分不曾有過相關研究,因此本研究特別就針對服務業中的航空公司作成分品牌化之研究。

在本研究中主品牌為航空公司而成份品牌為飯店,欲探討兩者品牌形象契合度及飯店品牌來源國對消費者的態度會有何種影響?在品牌形象方面共區分為功能性和符號性兩種,而品牌來源國則有國際品牌和台灣品牌之分,利用實驗設計方式列出八種實驗組合,以衡量從事成分品牌化後,消費者對主品牌的態度是否有所變化。

從研究結果中發現,在從事成分品牌化時,當主品牌和成分品牌的形象一致,消費者對主品牌的態度會較高;若兩者形象不一致時,當組合為符號性—功能性時,消費者對主品牌的態度會高於功能性—符號性組合。另外成分品牌來源國也會影響消費者對主品牌的態度,消費者較偏好國際品牌。不過本研究發現航空公司推行成分品牌化對消費者態度中的認知和情感部分有顯著影響存在,但對購買意願沒有明顯效果,主要是因為機上餐飲部分並非消費者選擇航空公司時的首要關鍵因素。
zh_TW
dc.description.tableofcontents 第一章 緒論………………………………………..1
第一節 研究動機…………………………………………………1
第二節 研究目的…………………………………………………2
第三節 研究流程…………………………………………………3

第二章 文獻探討…………………………………..4
第一節 品牌與品牌形象…………………………………………4
第二節 成分品牌化………………………………………………7
第三節 來源國形象……………………………………………...12
第四節 消費者態度……………………………………………...16
第五節 研究架構………………………………………………...24
第六節 研究假設………………………………………………...25

第三章 研究方法…………………………………..32
第一節 實驗設計…………………………………………………32
第二節 變數定義與衡量…………………………………………36
第三節 問卷設計與抽樣方法……………………………………41
第四節 資料分析方法……………………………………………43


第四章 研究結果…………………………………..45
第一節 樣本結構………………………………………………...45
第二節 變數操弄檢查…………………………………………...47
第三節 消費者態度之分析……………………………………...51
第四節 假設驗證………………………………………………...75

第五章 研究結論與建議…………………………..83
第一節 研究結論………………………………………………...85
第二節 研究建議………………………………………………...90
第三節 研究限制………………………………………………...92
第四節 後續研究建議…………………………………………...92

參考文獻…………………………………………………………...93
附錄一:預試問卷
附錄二:正式問卷
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0090351017en_US
dc.subject (關鍵詞) 成分品牌化zh_TW
dc.subject (關鍵詞) 品牌形象zh_TW
dc.subject (關鍵詞) 來源國形象zh_TW
dc.subject (關鍵詞) 消費者態度zh_TW
dc.title (題名) 航空公司成分品牌化之研究zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 參考文獻zh_TW
dc.relation.reference (參考文獻) 一. 中文部分zh_TW
dc.relation.reference (參考文獻) 1.王蓉莉,消費者對組合產品的知覺評估-以產品知識、產品涉入為調節變數,義守大學管理科學研究所未出版碩士論文,民國89年zh_TW
dc.relation.reference (參考文獻) 2.李筱瑩,產品來源國與消費者本國中心主義對消費者產品評價影響之研究,東吳大學國際貿易研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 3.金明吉,來源國效應、品牌形象認知對產品品質認知影響--以資訊科技產品為例,輔仁大學管理學研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 4.施存柔,來源國形象、品牌定位與銷售通路對化妝品消費者態度之影響,政治大學國際貿易研究所未出版碩士論文,民國91年zh_TW
dc.relation.reference (參考文獻) 5.秦兆緯,製造來源國形象、消費者心理認知與知覺價格對消費者購買行為之影響,長榮管理學院經營管理研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 6.許惠美,旅行業者對大型國際觀光旅館企業形象評估之研究-以台北市為例,世新大學觀光學系碩士班未出版論文,民國89年zh_TW
dc.relation.reference (參考文獻) 7.曾瑞媛,品牌來源國及品牌權益影響消費者購買產品及服務意願之研究,真理大學管理科學研究所未出版碩士論文,民國89年zh_TW
dc.relation.reference (參考文獻) 8.葉相億,購併組合及品牌名稱對消費者態度之影響,政治大學國際貿易研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 9.葉為國,航空公司定位之研究品牌概念管理模式之應用,台灣大學商學研究所未出版碩士論文,民國78年zh_TW
dc.relation.reference (參考文獻) 10.黃郁恬,品牌權益、品牌聲譽一致性、品牌互補性、以及品牌來源國zh_TW
dc.relation.reference (參考文獻) 對品牌聯盟成效之影響,中央大學企業管理研究所未出版碩士論文,民國90zh_TW
dc.relation.reference (參考文獻) 11.游純瑜,混合產品來源國資訊組合效果之研究-產品種類之干擾影響,zh_TW
dc.relation.reference (參考文獻) 元智大學管理研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 12.劉皆德,地主國特性、事業策略對品牌化策略與國際行銷績效之研究,真理大學管理科學研究所未出版碩士論文,民國90年zh_TW
dc.relation.reference (參考文獻) 13.劉雅文,在行銷組合中提供比較國資訊、不同商品來源國、品質之產zh_TW
dc.relation.reference (參考文獻) 品對消費者態度的影響,政治大學國際貿易研究所未出版碩士論文,zh_TW
dc.relation.reference (參考文獻) 民國89年zh_TW
dc.relation.reference (參考文獻) 二. 英文部分zh_TW
dc.relation.reference (參考文獻) 1.Aaker, David A. and Kevin Lane Keller (1990), “Consumer Evaluation Of Brand Extensions,” Journal of Marketing, 54(1), 27-41zh_TW
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