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題名 The Case Study OF A Global Computer Company Bulding AND Managing Dynamic CapabilIties
The Case Study OF A Global Computer Company Bulding AND Managing Dynamic CapabilIties
作者 周哲毅
Chow, Tso-Yi
貢獻者 吳豐祥
周哲毅
Chow, Tso-Yi
關鍵詞 Dynamic Capability
Core Competency
New Business Development
ODM Management
Supply Chain
日期 2005
上傳時間 18-九月-2009 17:38:44 (UTC+8)
摘要 PC industry is a highly competitive industry. In this fast changing environment,
     no company can simply rely on basic core competencies to stay-up with the
     market & competitions. The growth of global demand for PCs has reached a
     plateau in recent years, and as products are becoming commoditized the
     differentiation between products are hardly distinguishable. And price war is
     inevitable.
     This study investigated how does a global computer company build and manage
     its dynamic capabilities to stay competitive and make appropriate adjustment to
     leverage its dynamic capabilities in the new business. The study finds that in
     order to sustain competitiveness in the market, corporation needs to look inward
     and institute a process to manage product and service development and business
     risks. Having good products and customer relationship are just the starting
     point for a successful business. A continuous learning system can help
     company to constantly strive for better improvement and in a long run this
     becomes a strong driving factor to improve operation excellence. It takes
     persistent and relentless drive for improvement to make a good company to
     great.
     When a company is going to start a new business and break an existing model,
     one of the effective approaches is to form a special task team that is given the
     full ownership in making sure the project is successful. In addition, senior
     management team needs to work closely with the project team via regular
     meetings and to offer help in clearing roadblocks within the organization and
     allowing team to think out-of-box and propose necessary changes. Without
     management support and foster, the chance of success for the special task team is
     minimal.
PC industry is a highly competitive industry. In this fast changing environment,
     no company can simply rely on basic core competencies to stay-up with the
     market & competitions. The growth of global demand for PCs has reached a
     plateau in recent years, and as products are becoming commoditized the
     differentiation between products are hardly distinguishable. And price war is
     inevitable.
     This study investigated how does a global computer company build and manage
     its dynamic capabilities to stay competitive and make appropriate adjustment to
     leverage its dynamic capabilities in the new business. The study finds that in
     order to sustain competitiveness in the market, corporation needs to look inward
     and institute a process to manage product and service development and business
     risks. Having good products and customer relationship are just the starting
     point for a successful business. A continuous learning system can help
     company to constantly strive for better improvement and in a long run this
     becomes a strong driving factor to improve operation excellence. It takes
     persistent and relentless drive for improvement to make a good company to
     great.
     When a company is going to start a new business and break an existing model,
     one of the effective approaches is to form a special task team that is given the
     full ownership in making sure the project is successful. In addition, senior
     management team needs to work closely with the project team via regular
     meetings and to offer help in clearing roadblocks within the organization and
     allowing team to think out-of-box and propose necessary changes. Without
     management support and foster, the chance of success for the special task team is
     minimal.
Table of Contents
     TABLE OF CONTENTS 3
     LIST OF FIGURES 6
     LIST OF TABLES 8
     CHAPTER 1 INTRODUCTION 9
     1.1. MOTIVATION 9
     1.2. OBJECTIVE AND INVESTIGATION 10
     1.2.1 Thesis Objective 10
     1.2.2 Investigation 10
     CHAPTER 2 LITERATURE REVIEW 12
     CHAPTER 3 RESEARCH METHODOLOGY 18
     3.1. RESEARCH FRAMEWORK 18
     3.2. METHODOLOGY AND SOURCE OF INFORMATION 19
     3.3. RESEARCH LIMITATION 19
     CHAPTER 4 CASE STUDY 20
     4.1. INTRODUCTION ON COMPANY X 20
     4.2. COMPANY X’S DYNAMIC CAPABILITIES 23
     4.3. PROCESS 24
     4.3.1 Coordination: 24
     4.3.2 Learning 27
     4.3.3 Reconfiguration 28
     4.4. POSITION 28
     4.4.1 Technological Asset 28
     4.4.2 Complementary Asset 35
     4.4.3 Market Asset 39
     4.4.4 Financial Asset 40
     4.4.5 Structural Asset 42
     4.4.6 Organization Boundaries 44
     4.4.7 Reputational Asset 46
     4.5. PATH 53
     4.5.1 Looking for opportunity 53
     4.5.2 Challenges to enter the new market 58
     4.5.3 Alternative Strategy: 59
     CHAPTER 5 RESEARCH FINDINGS 67
     CHAPTER 6 CONCLUSION AND SUGGESTIONS 72
     6.1. CONCLUSION 72
     6.2. IMPLICATION 74
     6.3. SUGGESTIONS FOR FUTURE STUDIES 75
     GLOSSARY 76
     REFERENCE 78
     CHINESE LITERATURE 78
     ENGLISH LITERATURE 79
參考文獻 1. Ansoff, H. I.(1965), Corporate Strategy-An Analytic Approach to Business Policy for Growth and Expansion, New York: McGraw-Hill.
2. Biggadike, H. R.(1979), “The Risky Business of Diversification”, Harvard Business Review, May-June, pp.103-111.
3. Bakker, H., Jones, W. and Nichols, M.(1994), “Using Core Competences to Develop New Business”, Long Range Planning, Vol.27, No.6, pp.13-27.
4. Briody, D. and Moskowitz, E. (2001), “Dell: the antitechnology company”, Red Herring Magazine
5. Dell, M. (1999), Direct from Dell Strategies That Revolutionized an Industry, Harper Business
6. Fichthorn, L. and Su, C. (2001), Dell Computer Corporation, Lazard Freres & Co. LLC
7. Gallon, M. R., Stillman, H. M. and Coates, D.(1995), “Putting Core Competency thinking into Practice,” Research Technology Management, May-June, pp.20-28.
8. Hafeez, K., Zhang, Y. B. and Malak N.(2002), “Core Competence for Sustainable Competitive Advantage: A Structured Methodology for Identifying Core Competence,” IEEE Transactions on Engineering Management, Vol. 49, No.1, Feb, pp.28-35.
9. Kuaunoki k., Nonaka I. & Nagata A., ( 1998 ) “Organizational Capabilities”, Organization Science, Vol.9, No.6
10. Killing, J. P.(1978), “Diversification through Licensing”, R&D Management, June, pp.159-163.
11. Leonard-Barton D. (1992), “Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development”, Strategic Management Journal, Vol.13, pp.111-125.
12. Leonard-Barton D., (1995), Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, Boston, MA, Harvard Business School Press.
13. Long, C. & Vickers-koch, M.(1995), “Using Core Capabilities to Create Competitive Advantage”, Organizational Dynamics, Vol.24, No.1, summer, pp.6-22.
14. Mascarenhas, B., Baveja, A. & Jamil, M.,( 1998 ), “Dynamics of Core Competencies in Leading Multinational Companies”, California Management Review, Vol.40, No.4, Summer,1998
15. Nakoka, I. & Takeuchi, H. ( 1995 ). The Knowledge-Creating Company, New York:Oxford University Press
16. Ng, P. ( 2000 ), “Dell: Selling Directly, Globally”, Centre for Asian Business Cases, The University of Hong Kong
17. Prahalad, C.K. & Hamel, G.(1990), “The Core Competence of the Corporation”, Harvard Business Review, May-June, pp.79-91.
18. Roberts, E. B. & Berry, C. A.(1985), “Entering New Businesses: Selecting Strategies for Success”, Sloan Management Review, Spring, pp.3-17.
19. Ryans, A. and Vandenbosch M. ( 2000 ), “Compaq Computer Corporation: The Dell Challenge”, Richard Ivey School of Business, The University of Western Ontario
20. TBR Corporate IT Buying Behavior & Customer Satisfaction Study: Notebooks First Quarter 2005
21. Teece, D. J., Pisano, G., and Shuen, A. (1997), “Dynamic capabilities and strategic management”, Strategic Management Journal, Vol.18, No.7, pp.509-533.
22. Teece, D. J. and Gray P., (1994), “The Dynamic of Firms:An Introduction”, Industrial and Corporate Change, 3(3):537-556
23. Teece, D. J., (1996), “Firm Organization, Industrial Structure, and Technological Innovation”, Journal of Economic Behavior & Organization, 31:193-224
24. Teece, D. J., Gray P., and Shuen, A., (1997), “The Dynamic Capabilities and Strategic Management”, Strategic Management Journal, Vol.18:7, 509-533
25. Thomke, S. ( 1998 ), “Product Development at Dell Computer Corporation”, Harvard Business School
26. Tripsas M.( 1997 ), “Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry”, Industrial and Corporate Change, Vol.6 No.2, March 1997
27. von Hippel, E. ( 1998 ), "Economics of product Development by users: the Impact of Sticky Local Information", Management Science , 44(5), pp. 629-644.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
88931034
94
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0088931034
資料類型 thesis
dc.contributor.advisor 吳豐祥zh_TW
dc.contributor.author (作者) 周哲毅zh_TW
dc.contributor.author (作者) Chow, Tso-Yien_US
dc.creator (作者) 周哲毅zh_TW
dc.creator (作者) Chow, Tso-Yien_US
dc.date (日期) 2005en_US
dc.date.accessioned 18-九月-2009 17:38:44 (UTC+8)-
dc.date.available 18-九月-2009 17:38:44 (UTC+8)-
dc.date.issued (上傳時間) 18-九月-2009 17:38:44 (UTC+8)-
dc.identifier (其他 識別碼) G0088931034en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/36228-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 88931034zh_TW
dc.description (描述) 94zh_TW
dc.description.abstract (摘要) PC industry is a highly competitive industry. In this fast changing environment,
     no company can simply rely on basic core competencies to stay-up with the
     market & competitions. The growth of global demand for PCs has reached a
     plateau in recent years, and as products are becoming commoditized the
     differentiation between products are hardly distinguishable. And price war is
     inevitable.
     This study investigated how does a global computer company build and manage
     its dynamic capabilities to stay competitive and make appropriate adjustment to
     leverage its dynamic capabilities in the new business. The study finds that in
     order to sustain competitiveness in the market, corporation needs to look inward
     and institute a process to manage product and service development and business
     risks. Having good products and customer relationship are just the starting
     point for a successful business. A continuous learning system can help
     company to constantly strive for better improvement and in a long run this
     becomes a strong driving factor to improve operation excellence. It takes
     persistent and relentless drive for improvement to make a good company to
     great.
     When a company is going to start a new business and break an existing model,
     one of the effective approaches is to form a special task team that is given the
     full ownership in making sure the project is successful. In addition, senior
     management team needs to work closely with the project team via regular
     meetings and to offer help in clearing roadblocks within the organization and
     allowing team to think out-of-box and propose necessary changes. Without
     management support and foster, the chance of success for the special task team is
     minimal.
zh_TW
dc.description.abstract (摘要) PC industry is a highly competitive industry. In this fast changing environment,
     no company can simply rely on basic core competencies to stay-up with the
     market & competitions. The growth of global demand for PCs has reached a
     plateau in recent years, and as products are becoming commoditized the
     differentiation between products are hardly distinguishable. And price war is
     inevitable.
     This study investigated how does a global computer company build and manage
     its dynamic capabilities to stay competitive and make appropriate adjustment to
     leverage its dynamic capabilities in the new business. The study finds that in
     order to sustain competitiveness in the market, corporation needs to look inward
     and institute a process to manage product and service development and business
     risks. Having good products and customer relationship are just the starting
     point for a successful business. A continuous learning system can help
     company to constantly strive for better improvement and in a long run this
     becomes a strong driving factor to improve operation excellence. It takes
     persistent and relentless drive for improvement to make a good company to
     great.
     When a company is going to start a new business and break an existing model,
     one of the effective approaches is to form a special task team that is given the
     full ownership in making sure the project is successful. In addition, senior
     management team needs to work closely with the project team via regular
     meetings and to offer help in clearing roadblocks within the organization and
     allowing team to think out-of-box and propose necessary changes. Without
     management support and foster, the chance of success for the special task team is
     minimal.
en_US
dc.description.abstract (摘要) Table of Contents
     TABLE OF CONTENTS 3
     LIST OF FIGURES 6
     LIST OF TABLES 8
     CHAPTER 1 INTRODUCTION 9
     1.1. MOTIVATION 9
     1.2. OBJECTIVE AND INVESTIGATION 10
     1.2.1 Thesis Objective 10
     1.2.2 Investigation 10
     CHAPTER 2 LITERATURE REVIEW 12
     CHAPTER 3 RESEARCH METHODOLOGY 18
     3.1. RESEARCH FRAMEWORK 18
     3.2. METHODOLOGY AND SOURCE OF INFORMATION 19
     3.3. RESEARCH LIMITATION 19
     CHAPTER 4 CASE STUDY 20
     4.1. INTRODUCTION ON COMPANY X 20
     4.2. COMPANY X’S DYNAMIC CAPABILITIES 23
     4.3. PROCESS 24
     4.3.1 Coordination: 24
     4.3.2 Learning 27
     4.3.3 Reconfiguration 28
     4.4. POSITION 28
     4.4.1 Technological Asset 28
     4.4.2 Complementary Asset 35
     4.4.3 Market Asset 39
     4.4.4 Financial Asset 40
     4.4.5 Structural Asset 42
     4.4.6 Organization Boundaries 44
     4.4.7 Reputational Asset 46
     4.5. PATH 53
     4.5.1 Looking for opportunity 53
     4.5.2 Challenges to enter the new market 58
     4.5.3 Alternative Strategy: 59
     CHAPTER 5 RESEARCH FINDINGS 67
     CHAPTER 6 CONCLUSION AND SUGGESTIONS 72
     6.1. CONCLUSION 72
     6.2. IMPLICATION 74
     6.3. SUGGESTIONS FOR FUTURE STUDIES 75
     GLOSSARY 76
     REFERENCE 78
     CHINESE LITERATURE 78
     ENGLISH LITERATURE 79
-
dc.description.tableofcontents Table of Contents
     TABLE OF CONTENTS 3
     LIST OF FIGURES 6
     LIST OF TABLES 8
     CHAPTER 1 INTRODUCTION 9
     1.1. MOTIVATION 9
     1.2. OBJECTIVE AND INVESTIGATION 10
     1.2.1 Thesis Objective 10
     1.2.2 Investigation 10
     CHAPTER 2 LITERATURE REVIEW 12
     CHAPTER 3 RESEARCH METHODOLOGY 18
     3.1. RESEARCH FRAMEWORK 18
     3.2. METHODOLOGY AND SOURCE OF INFORMATION 19
     3.3. RESEARCH LIMITATION 19
     CHAPTER 4 CASE STUDY 20
     4.1. INTRODUCTION ON COMPANY X 20
     4.2. COMPANY X’S DYNAMIC CAPABILITIES 23
     4.3. PROCESS 24
     4.3.1 Coordination: 24
     4.3.2 Learning 27
     4.3.3 Reconfiguration 28
     4.4. POSITION 28
     4.4.1 Technological Asset 28
     4.4.2 Complementary Asset 35
     4.4.3 Market Asset 39
     4.4.4 Financial Asset 40
     4.4.5 Structural Asset 42
     4.4.6 Organization Boundaries 44
     4.4.7 Reputational Asset 46
     4.5. PATH 53
     4.5.1 Looking for opportunity 53
     4.5.2 Challenges to enter the new market 58
     4.5.3 Alternative Strategy: 59
     CHAPTER 5 RESEARCH FINDINGS 67
     CHAPTER 6 CONCLUSION AND SUGGESTIONS 72
     6.1. CONCLUSION 72
     6.2. IMPLICATION 74
     6.3. SUGGESTIONS FOR FUTURE STUDIES 75
     GLOSSARY 76
     REFERENCE 78
     CHINESE LITERATURE 78
     ENGLISH LITERATURE 79
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0088931034en_US
dc.subject (關鍵詞) Dynamic Capabilityen_US
dc.subject (關鍵詞) Core Competencyen_US
dc.subject (關鍵詞) New Business Developmenten_US
dc.subject (關鍵詞) ODM Managementen_US
dc.subject (關鍵詞) Supply Chainen_US
dc.title (題名) The Case Study OF A Global Computer Company Bulding AND Managing Dynamic CapabilItieszh_TW
dc.title (題名) The Case Study OF A Global Computer Company Bulding AND Managing Dynamic CapabilItiesen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 1. Ansoff, H. I.(1965), Corporate Strategy-An Analytic Approach to Business Policy for Growth and Expansion, New York: McGraw-Hill.zh_TW
dc.relation.reference (參考文獻) 2. Biggadike, H. R.(1979), “The Risky Business of Diversification”, Harvard Business Review, May-June, pp.103-111.zh_TW
dc.relation.reference (參考文獻) 3. Bakker, H., Jones, W. and Nichols, M.(1994), “Using Core Competences to Develop New Business”, Long Range Planning, Vol.27, No.6, pp.13-27.zh_TW
dc.relation.reference (參考文獻) 4. Briody, D. and Moskowitz, E. (2001), “Dell: the antitechnology company”, Red Herring Magazinezh_TW
dc.relation.reference (參考文獻) 5. Dell, M. (1999), Direct from Dell Strategies That Revolutionized an Industry, Harper Businesszh_TW
dc.relation.reference (參考文獻) 6. Fichthorn, L. and Su, C. (2001), Dell Computer Corporation, Lazard Freres & Co. LLCzh_TW
dc.relation.reference (參考文獻) 7. Gallon, M. R., Stillman, H. M. and Coates, D.(1995), “Putting Core Competency thinking into Practice,” Research Technology Management, May-June, pp.20-28.zh_TW
dc.relation.reference (參考文獻) 8. Hafeez, K., Zhang, Y. B. and Malak N.(2002), “Core Competence for Sustainable Competitive Advantage: A Structured Methodology for Identifying Core Competence,” IEEE Transactions on Engineering Management, Vol. 49, No.1, Feb, pp.28-35.zh_TW
dc.relation.reference (參考文獻) 9. Kuaunoki k., Nonaka I. & Nagata A., ( 1998 ) “Organizational Capabilities”, Organization Science, Vol.9, No.6zh_TW
dc.relation.reference (參考文獻) 10. Killing, J. P.(1978), “Diversification through Licensing”, R&D Management, June, pp.159-163.zh_TW
dc.relation.reference (參考文獻) 11. Leonard-Barton D. (1992), “Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development”, Strategic Management Journal, Vol.13, pp.111-125.zh_TW
dc.relation.reference (參考文獻) 12. Leonard-Barton D., (1995), Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, Boston, MA, Harvard Business School Press.zh_TW
dc.relation.reference (參考文獻) 13. Long, C. & Vickers-koch, M.(1995), “Using Core Capabilities to Create Competitive Advantage”, Organizational Dynamics, Vol.24, No.1, summer, pp.6-22.zh_TW
dc.relation.reference (參考文獻) 14. Mascarenhas, B., Baveja, A. & Jamil, M.,( 1998 ), “Dynamics of Core Competencies in Leading Multinational Companies”, California Management Review, Vol.40, No.4, Summer,1998zh_TW
dc.relation.reference (參考文獻) 15. Nakoka, I. & Takeuchi, H. ( 1995 ). The Knowledge-Creating Company, New York:Oxford University Presszh_TW
dc.relation.reference (參考文獻) 16. Ng, P. ( 2000 ), “Dell: Selling Directly, Globally”, Centre for Asian Business Cases, The University of Hong Kongzh_TW
dc.relation.reference (參考文獻) 17. Prahalad, C.K. & Hamel, G.(1990), “The Core Competence of the Corporation”, Harvard Business Review, May-June, pp.79-91.zh_TW
dc.relation.reference (參考文獻) 18. Roberts, E. B. & Berry, C. A.(1985), “Entering New Businesses: Selecting Strategies for Success”, Sloan Management Review, Spring, pp.3-17.zh_TW
dc.relation.reference (參考文獻) 19. Ryans, A. and Vandenbosch M. ( 2000 ), “Compaq Computer Corporation: The Dell Challenge”, Richard Ivey School of Business, The University of Western Ontariozh_TW
dc.relation.reference (參考文獻) 20. TBR Corporate IT Buying Behavior & Customer Satisfaction Study: Notebooks First Quarter 2005zh_TW
dc.relation.reference (參考文獻) 21. Teece, D. J., Pisano, G., and Shuen, A. (1997), “Dynamic capabilities and strategic management”, Strategic Management Journal, Vol.18, No.7, pp.509-533.zh_TW
dc.relation.reference (參考文獻) 22. Teece, D. J. and Gray P., (1994), “The Dynamic of Firms:An Introduction”, Industrial and Corporate Change, 3(3):537-556zh_TW
dc.relation.reference (參考文獻) 23. Teece, D. J., (1996), “Firm Organization, Industrial Structure, and Technological Innovation”, Journal of Economic Behavior & Organization, 31:193-224zh_TW
dc.relation.reference (參考文獻) 24. Teece, D. J., Gray P., and Shuen, A., (1997), “The Dynamic Capabilities and Strategic Management”, Strategic Management Journal, Vol.18:7, 509-533zh_TW
dc.relation.reference (參考文獻) 25. Thomke, S. ( 1998 ), “Product Development at Dell Computer Corporation”, Harvard Business Schoolzh_TW
dc.relation.reference (參考文獻) 26. Tripsas M.( 1997 ), “Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry”, Industrial and Corporate Change, Vol.6 No.2, March 1997zh_TW
dc.relation.reference (參考文獻) 27. von Hippel, E. ( 1998 ), "Economics of product Development by users: the Impact of Sticky Local Information", Management Science , 44(5), pp. 629-644.zh_TW