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題名 開放系統發展策略與管理績效關係之研究
The Study on the Relationship between Open System Development Strategy and Management Performance
作者 簡燦重
Jian, J. S. Jason
貢獻者 周宣光
簡燦重
Jian, J. S. Jason
關鍵詞 開放系統
發展策略
管理績效
標準元件
中介軟體
Open system
Deveopment strategy
Management performance
Standard component
Middleware
日期 1998
上傳時間 18-九月-2009 19:33:02 (UTC+8)
摘要 開放系統已蔚為資訊技術的主流,但目前關於開放系統之研究多半屬於技術層面之探討,缺乏從管理面探討開放系統之研究。因此,本研究旨在進行有系統的探討國內企業對開放系統發展策略之採行措施的調查分析,以及所產生的管理績效是否達到預期的水準。探討「發展策略」與「管理績效」二者之間的關係,並進一步檢視發展策略的不同及現存的「技術環境」、內部的「組織特性」的差異,對其管理績效的影響關係。
     本研究屬於實證性研究(Empirical Research),針對國內大型企業的資訊部門主管進行問卷調查,根據76份有效問卷之資料統計分析、檢定,獲致下列研究結論:
     一、 對國內企業而言,受訪者認為開放系統發展策略的重要性因素,包括妥善規劃發展準則、引用正規的發展方法、運用專案管理技術、標準化的遵守、應用元件的整合性等規劃措施,以及強化目標平台能力、風險低的實施策略、資訊教育訓練與推廣、安裝及測試完整性、適當處置政治因素等實踐措施。
     二、 本研究將國內企業之開放系統發展策略區分為應用者、業務者、功能者三個策略群,採應用策略者一般來說,有較佳的發展成本、資訊提供、使用者效果、系統整合之管理績效,但僅在系統整合上有顯著差異。
     三、 技術環境的影響關係上,在技術產品效用性高及標準化需求的遵守性高的情況下,發展策略採行應用策略者並取得良好的配合,則有較佳的系統整合績效產生。
     四、 組織特性的影響關係上,在組織結構為有機式之情況下,發展策略採應用策略者,有較高的系統整合績效。在資訊部門員工人數少時,發展策略採功能策略者,有較佳的使用者效果績效。
參考文獻 一、 中文部份
1. 中華民國電機工程學會,中華民國OSI通信協定標準總則(草案),1993
2. 中華徵信所,中華民國大型企業排名,民87年6月
3. 天下雜誌社,天下雜誌1000大特刊,台北:天下雜誌社,1998年5月31日
4. 行政院研究發展考核委員會,資訊處理共同規範使用指引,民86年6月
5. 李信良,SPSS統計分析實驗設計指引,第一版,1998年6月,台北:博碩文化
6. 宋餘俠,跨組織資訊系統規模範圍之探討,國立政治大學企業管理研究所未出版博士學位論文,民83年1月
7. 黃俊英、林震岩,SAS精析與實例,第二版,民86年,台北:華泰書局
8. 黃慶祥,企業資訊管理政策,台北:祥紀藝術顧問公司,1990年5月
9. 劉俊達,企業採用開放系統可行性研究,中山大學資訊管理研究所未出版碩士論文,民83年6月
10. Cooper, Donald R. and Emory, C. William原著,古永嘉譯,企業研究方法,第五版,民85年3月,台北:華泰 書局
二、 英文部份
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2. Allen, Arnold, Introduction to Computer Performance Analysis with Mathematica, Cambridge, MA:Academic Press, 1994.
3. Atre, Shaku, "The Hidden Costs of Client/Server," DBMS, June 1995, pp. 71-74.
4. Azzra, Mike, " Let`s Zero in on What `Open` Really Means," Open System Today, September 26, 1994, p. 20.
5. Baer, Tony, "A Step Toward Open System," ComputerWorld, January 1996, pp. 76-77.
6. Bartlett, Jeffrey, "Making Open System Make Business Sense," Uniforum Monthly, September 1994, pp. 26-30.
7. Bloor, Robin, "Changing of The Guard: Moving to Client/Server Environments may Mean Upating Your Legacy Staffs," DBMS, April 1994, pp. 12-14.
8. Bruno, Lee, "A prescription for Open System," Open System Today, Nonember 23, 1992, p. 46.
9. Brown, Carol V. and Robert P. Bostrom, "Effective Management of End-user Computing: A Total Organization Perspective," Journal of Management Information System, Fall, 1989, pp. 77-92.
10. Carr, Leslie; Hill, Gray; De Roure, David; Hall, Wendy; Davis, Hugh, "Open Information Services," Computer Network & ISDN Systems, May 1996, pp. 1027-1036.
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12. Damanpour, F., "The Adoption of Technical, Administrative, and Ancillary Innovation:Impact of Organizational Factors," Journal of Management, 1987, pp. 673-688.
13. Dearden, J., "The Withering Away of the MIS Organization, " Sloan Management View, Summer 1987, p. 98.
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15. Dewar, R. D. and Dutton. J. E., "The Adoption of Radical and Incremental Innovations:An Empirical Analysis," Management Science Nov. 1987, pp. 1422-1433.
16. Digital Equipment Corporation. Open Systems Handbook: A Guide to Building Open System, 1993.
17. Duncombe, B., "Managing Your Way to Effective Service Level Agreements," Capacity Management Review, December 1995, pp. 103-107.
18. Ein-Dor, P. and E. Segev, "Organizational Context and MIS Structure: Some Empirical Enidence," Information & Management, May 1982, pp. 55-56.
19. English, Erin, "X/Open, OSF Merge," Midrange Systems, Mar 15 1996, pp. 10-11.
20. Fryer, Bronwyn, "Do You Really Need…Three-tire Client-Server Computing?," Open Computing, March 1995, pp. 70-71.
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22. Glass, George, "Managing Projects in Computer Industry," Computer, October 1984, p. 46.
23. Goff, Leslie, "X/Open," ComputerWorld, Nov 1996, p. 130.
24. Gomes, L., "Solving Your Vendor Problems Before They Occur," UNIX World, December 1992, pp. 65-68.
25. Gray, P. A., Open System: A Business Strategy for the 1990`s, McGraw-Hill Book Co., London, 1992.
26. Grover, V. and Goslar, M., "The Initiation, Adoption, and Implementation of Telecommunications Technologies in U.S. Organizational Goals," Journal of Management, Summer 1993 pp. 141-163.
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28. Hanna, Mary, "Passage to Open System Cleared by Migration Tools," Software Managine, April 1994, pp. 37-45.
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33. Jarvenpaa, S. L. and Ives, B., "Information Technology and Corporate Strategy:A View from Top," Information Systems Research, 1990, pp. 351-375.
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39. Knight, Robert, "Standards Groups Attack Open Systems with Unified Front," Software Managine, May 1994, pp. 85-89.
40. Loosley, Chris, High-performance Client/Server, NY:John Wiley & Sons, 1998.
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42. Neter, J., W. Wasserman and M. H. Kutner, Applied Linear Statistical Models, Homewood, I11.: Richard Irwin, 1990.
43. Neiderman, F. and Wetherbe, James C., "Key Issues IS Managers," MIS Quarterly, December 1991, pp. 475-480.
44. Nolan, Richad L., "Managing the Crises in Data Processing," Harvard Business Review, March-April 1979, pp. 115-126.
45. Pelletier, Fernand, "The Open System Challenge," Computer Canada, April 1996, p. 37.
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47. Radding, Alan, "Those Temptation Eyes: Don`t Get Romanced by Hype and Lose Sight of Reality," MIDRANGE Systems, March 1994, pp. 1-2.
48. Radding, Alan, "A Safer Route to Client/Server: Three Low-risk, Low-cost Migration Strategies," ComputerWorld, Sept 20, 1993, p. 155.
49. Rauch, Wendy B., Distributed Open System Engineering, NY:John Wiley & Sons, 1996.
50. Redmil, Felix, Software Project: Evolutionary VS. Big-Bang Delivery, UK:John Wiley & Sons, 1997.
51. Riccuiti, Mike, "Outsourcing as a Survival Tactic," Datamation, April 15, 1994, pp. 48-52.
52. Thackray, John, "A Road Map for Migration," Client/Server `94 Supplement to Information Week, 1994, pp. 63-65.
53. Thong, J.Y.L. and Yap, C. S., "CEO Characteristics, Organizational Characteristics and Information Technology Adoption in Small Business," Omega, 1995, pp. 429-442.
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58. Wanger, Mitch, "Avoiding Open Systems Pitfalls," Open System Today, September 14, 1992, pp. 48-52.
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描述 碩士
國立政治大學
資訊管理研究所
86356023
87
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002001650
資料類型 thesis
dc.contributor.advisor 周宣光zh_TW
dc.contributor.author (作者) 簡燦重zh_TW
dc.contributor.author (作者) Jian, J. S. Jasonen_US
dc.creator (作者) 簡燦重zh_TW
dc.creator (作者) Jian, J. S. Jasonen_US
dc.date (日期) 1998en_US
dc.date.accessioned 18-九月-2009 19:33:02 (UTC+8)-
dc.date.available 18-九月-2009 19:33:02 (UTC+8)-
dc.date.issued (上傳時間) 18-九月-2009 19:33:02 (UTC+8)-
dc.identifier (其他 識別碼) B2002001650en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/36768-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 86356023zh_TW
dc.description (描述) 87zh_TW
dc.description.abstract (摘要) 開放系統已蔚為資訊技術的主流,但目前關於開放系統之研究多半屬於技術層面之探討,缺乏從管理面探討開放系統之研究。因此,本研究旨在進行有系統的探討國內企業對開放系統發展策略之採行措施的調查分析,以及所產生的管理績效是否達到預期的水準。探討「發展策略」與「管理績效」二者之間的關係,並進一步檢視發展策略的不同及現存的「技術環境」、內部的「組織特性」的差異,對其管理績效的影響關係。
     本研究屬於實證性研究(Empirical Research),針對國內大型企業的資訊部門主管進行問卷調查,根據76份有效問卷之資料統計分析、檢定,獲致下列研究結論:
     一、 對國內企業而言,受訪者認為開放系統發展策略的重要性因素,包括妥善規劃發展準則、引用正規的發展方法、運用專案管理技術、標準化的遵守、應用元件的整合性等規劃措施,以及強化目標平台能力、風險低的實施策略、資訊教育訓練與推廣、安裝及測試完整性、適當處置政治因素等實踐措施。
     二、 本研究將國內企業之開放系統發展策略區分為應用者、業務者、功能者三個策略群,採應用策略者一般來說,有較佳的發展成本、資訊提供、使用者效果、系統整合之管理績效,但僅在系統整合上有顯著差異。
     三、 技術環境的影響關係上,在技術產品效用性高及標準化需求的遵守性高的情況下,發展策略採行應用策略者並取得良好的配合,則有較佳的系統整合績效產生。
     四、 組織特性的影響關係上,在組織結構為有機式之情況下,發展策略採應用策略者,有較高的系統整合績效。在資訊部門員工人數少時,發展策略採功能策略者,有較佳的使用者效果績效。
zh_TW
dc.description.tableofcontents 第一章 緒論
      第一節 研究背景 ................. 1
      第二節 研究動機 ................. 3
      第三節 研究目的 ................. 5
      第四節 預期貢獻 ................. 6
      第五節 研究限制 ................. 7
      第六節 研究步驟 ................. 8
     第二章 文獻探討
      第一節 開放系統之定義與標準 ........... 10
      第二節 開放系統發展策略 ............. 13
      第三節 開放系統管理績效 ............. 17
      第四節 開放系統技術環境 ............. 21
      第五節 組織特性 ................. 26
     第三章 研究設計與方法
      第一節 研究架構 ................. 30
      第二節 變數之操作化定義 ............. 31
      第三節 研究假說 ................. 33
      第四節 問卷設計 ................. 35
      第五節 抽樣設計 ................. 37
      第六節 信度與效度分析 .............. 39
      第七節 回收問卷分析 ............... 40
     第四章 資料分析
      第一節 問卷資料分析 ............... 42
      一、發展策略之規劃措施分析 .......... 42
      二、發展策略之實踐措施分析 .......... 45
      三、開放系統之技術環境分析 .......... 48
      四、組織特性之構面分析 ............ 50
      第二節 構念因素分析 ............... 51
      一、規劃措施之因素分析 ............ 52
      二、實踐措施之因素分析 ............ 53
      三、技術環境之因素分析 ............ 54
      四、管理績效之因素分析 ............ 56
      第三節 發展策略分群 ............... 58
      一、 發展策略與組織特性之關係 ......... 59
      二、 發展策略與技術環境之關係 ......... 61
     第五章 假說檢定
      第一節 發展策略與管理績效之關係 ......... 63
      第二節 技術環境對發展策略與管理績效之影響 .... 64
      第三節 組織特性對發展策略與管理績效之影響 .... 70
     第六章 結論與建議
      第一節 研究結論 ................. 78
      第二節 後續研究之建議 .............. 83
     參考文獻 ...................... 85
     本研究問卷 ..................... 90
     附表 ........................ 94
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002001650en_US
dc.subject (關鍵詞) 開放系統zh_TW
dc.subject (關鍵詞) 發展策略zh_TW
dc.subject (關鍵詞) 管理績效zh_TW
dc.subject (關鍵詞) 標準元件zh_TW
dc.subject (關鍵詞) 中介軟體zh_TW
dc.subject (關鍵詞) Open systemen_US
dc.subject (關鍵詞) Deveopment strategyen_US
dc.subject (關鍵詞) Management performanceen_US
dc.subject (關鍵詞) Standard componenten_US
dc.subject (關鍵詞) Middlewareen_US
dc.title (題名) 開放系統發展策略與管理績效關係之研究zh_TW
dc.title (題名) The Study on the Relationship between Open System Development Strategy and Management Performanceen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、 中文部份zh_TW
dc.relation.reference (參考文獻) 1. 中華民國電機工程學會,中華民國OSI通信協定標準總則(草案),1993zh_TW
dc.relation.reference (參考文獻) 2. 中華徵信所,中華民國大型企業排名,民87年6月zh_TW
dc.relation.reference (參考文獻) 3. 天下雜誌社,天下雜誌1000大特刊,台北:天下雜誌社,1998年5月31日zh_TW
dc.relation.reference (參考文獻) 4. 行政院研究發展考核委員會,資訊處理共同規範使用指引,民86年6月zh_TW
dc.relation.reference (參考文獻) 5. 李信良,SPSS統計分析實驗設計指引,第一版,1998年6月,台北:博碩文化zh_TW
dc.relation.reference (參考文獻) 6. 宋餘俠,跨組織資訊系統規模範圍之探討,國立政治大學企業管理研究所未出版博士學位論文,民83年1月zh_TW
dc.relation.reference (參考文獻) 7. 黃俊英、林震岩,SAS精析與實例,第二版,民86年,台北:華泰書局zh_TW
dc.relation.reference (參考文獻) 8. 黃慶祥,企業資訊管理政策,台北:祥紀藝術顧問公司,1990年5月zh_TW
dc.relation.reference (參考文獻) 9. 劉俊達,企業採用開放系統可行性研究,中山大學資訊管理研究所未出版碩士論文,民83年6月zh_TW
dc.relation.reference (參考文獻) 10. Cooper, Donald R. and Emory, C. William原著,古永嘉譯,企業研究方法,第五版,民85年3月,台北:華泰 書局zh_TW
dc.relation.reference (參考文獻) 二、 英文部份zh_TW
dc.relation.reference (參考文獻) 1. Adler, Richard M., "Emerging Standards for Component Software," Computer, March 1995, pp. 68-77.zh_TW
dc.relation.reference (參考文獻) 2. Allen, Arnold, Introduction to Computer Performance Analysis with Mathematica, Cambridge, MA:Academic Press, 1994.zh_TW
dc.relation.reference (參考文獻) 3. Atre, Shaku, "The Hidden Costs of Client/Server," DBMS, June 1995, pp. 71-74.zh_TW
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