學術產出-學位論文

題名 不同性別消費者在正負面心情狀態下對於零食類型的選擇差異─心情修復觀點
作者 陳祐嘉
Chen, Yu Chia
貢獻者 張卿卿<br>Chingching Chang
陳祐嘉
Chen, Yu Chia
關鍵詞 心情修復
零食
mood repair
snack
日期 2008
上傳時間 18-九月-2009 19:43:11 (UTC+8)
摘要 本研究從心情修復觀點出發,探討不同性別消費者在正負面心情狀態下對於零食類型的選擇差異。從各種心情修復與商品享樂性相關文獻可知,消費者會藉由消費各種商品或服務來改善不好的心情,本研究鎖定零食為心情修復的商品,將零食的鹹、甜口味既存喜好與熱量高、低納入判斷零食享樂性高低之依據,並嘗試用心情修復理論(mood-repair)與補償性消費(compensatory consumption)來解釋零食作為心情修復商品的原因。

本研究將消費者對於鹹、甜口味的個人既存喜好納入考慮,發現零食的享樂性確實會受到消費者個人偏好所影響。研究結果發現,熱量高的零食帶給消費者較高的享樂性感受,而個人對於鹹、甜口味的偏好,也會直接影響消費者對零食的享樂性高低感受,因此不能概括論定甜(鹹)一種口味就具有較高的享樂性。此外,本研究也發現男、女消費者在零食的選擇上是有所差異的,表示在消費者需要用零食進行心情修復時,性別差異其實也可能影響其零食選擇。本研究也針對熱量資訊,探討熱量呈現的有無是否有調節消費者選擇的效果,發現心情不好時,消費者的零食選擇會有受到熱量資訊影響的趨勢。

因為消費者可能會在「享樂、放縱自己」與「健康、愛護自己」之間加以取捨,所以如果想要在市場上推出新零食,可考慮消費者日益重視的健康因素,在零食產品面朝向低卡、低脂或低糖、低鹽等方向加以調整,而且,健康的零食老少咸宜,不限於年輕族群,未來將可能會有更大的市場。
參考文獻 中文部份
池和美(2006)。《零食寶典》。台北:三意文化。
李玉瑛(2006)。〈Shopping、血拼、瞎拼:逛街購物研究的初探〉,《台灣社會學刊》,37,頁207-236。
夏康寧(2007)。《消費者心情對產品屬性偏好及產品態度之影響研究》,國立政治大學企業管理系博士論文。
蘇相穎(2007)。《產品類型與新奇屬性類型之產品不一致性對產品再認知態度的影響─以消費者創新性為調節變項》,國立政治大學廣告系研究所碩士論文。
英文部份
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網站部分
E-ICP 2001、2003、2004、2006、2007年行銷資料庫。
Yahoo!奇摩(2003年9月04日)。〈Yahoo!奇摩首次公佈網路零食消費行為大調查 飆網吃零食 電腦狂人與零食美女 男女觀念大不同!〉。上網日期:2003年9月04日,取自:tw.promo.yahoo.com/aboutcompany/2003news/20030904/index.htm
林正安(2005年7月26日)。〈行銷挑戰刻板印象〉,《iSurvey行銷週報》。上網日期:2005年7月26日,取自:www.isurvey.com.tw
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描述 碩士
國立政治大學
廣告研究所
95452009
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0095452009
資料類型 thesis
dc.contributor.advisor 張卿卿<br>Chingching Changzh_TW
dc.contributor.author (作者) 陳祐嘉zh_TW
dc.contributor.author (作者) Chen, Yu Chiaen_US
dc.creator (作者) 陳祐嘉zh_TW
dc.creator (作者) Chen, Yu Chiaen_US
dc.date (日期) 2008en_US
dc.date.accessioned 18-九月-2009 19:43:11 (UTC+8)-
dc.date.available 18-九月-2009 19:43:11 (UTC+8)-
dc.date.issued (上傳時間) 18-九月-2009 19:43:11 (UTC+8)-
dc.identifier (其他 識別碼) G0095452009en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/36798-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 廣告研究所zh_TW
dc.description (描述) 95452009zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) 本研究從心情修復觀點出發,探討不同性別消費者在正負面心情狀態下對於零食類型的選擇差異。從各種心情修復與商品享樂性相關文獻可知,消費者會藉由消費各種商品或服務來改善不好的心情,本研究鎖定零食為心情修復的商品,將零食的鹹、甜口味既存喜好與熱量高、低納入判斷零食享樂性高低之依據,並嘗試用心情修復理論(mood-repair)與補償性消費(compensatory consumption)來解釋零食作為心情修復商品的原因。

本研究將消費者對於鹹、甜口味的個人既存喜好納入考慮,發現零食的享樂性確實會受到消費者個人偏好所影響。研究結果發現,熱量高的零食帶給消費者較高的享樂性感受,而個人對於鹹、甜口味的偏好,也會直接影響消費者對零食的享樂性高低感受,因此不能概括論定甜(鹹)一種口味就具有較高的享樂性。此外,本研究也發現男、女消費者在零食的選擇上是有所差異的,表示在消費者需要用零食進行心情修復時,性別差異其實也可能影響其零食選擇。本研究也針對熱量資訊,探討熱量呈現的有無是否有調節消費者選擇的效果,發現心情不好時,消費者的零食選擇會有受到熱量資訊影響的趨勢。

因為消費者可能會在「享樂、放縱自己」與「健康、愛護自己」之間加以取捨,所以如果想要在市場上推出新零食,可考慮消費者日益重視的健康因素,在零食產品面朝向低卡、低脂或低糖、低鹽等方向加以調整,而且,健康的零食老少咸宜,不限於年輕族群,未來將可能會有更大的市場。
zh_TW
dc.description.tableofcontents 第一章 緒論 - 7 -
第一節 研究背景與動機 - 7 -
一、 零食市場成長力驚人 - 7 -
二、 零食消費的背後 - 8 -
第二節 研究目的 - 9 -
第二章 文獻探討 - 10 -
第一節 心情(MOOD) - 10 -
一、 心情的定義 - 10 -
二、 心情與情感、情緒、感受之區別 - 11 -
三、 心情之分類 - 12 -
四、 小結 - 13 -
第二節 心情修復理論(MOOD REPAIR THEORY) - 14 -
一、 心情修復 - 14 -
二、 負面心情與消費行為 - 14 -
三、 補償性消費(COMPENSATORY CONSUMPTION) - 15 -
四、 心情修復的慰藉 - 15 -
(一)媒體使用(MEDIA USE) - 15 -
(二)逛街購物(SHOPPING) - 16 -
(三)產品消費(PRODUCT CONSUMPTION) - 17 -
第三節 心情與食物消費 - 19 -
一、 心情影響食物選擇 - 19 -
二、 心情影響零食選擇 - 19 -
第三章 研究架構與假設 - 26 -
第一節 研究架構 - 26 -
一 、自變項 - 26 -
二 、依變項 - 27 -
三 、調節變項 - 27 -
第二節 研究問題與假設 - 28 -
一 、零食的享樂性 - 28 -
二 、正負面心情與零食選擇 - 29 -
三 、性別與零食的選擇 - 29 -
四 、營養資訊調節零食的選擇 - 30 -
第四章 研究方法 - 32 -
第一節 研究方法的選擇 - 32 -
一 、實驗法 - 32 -
二 、線上實驗 - 32 -
第二節 實驗設計 - 34 -
第三節 研究對象 - 35 -
一 、選擇研究對象之原因 - 35 -
二 、招募方式與流程說明 - 35 -
第四節 變項的定義與測量 - 37 -
一 、自變項的定義與測量 - 37 -
二 、依變項的定義與測量 - 37 -
三 、調節變項之定義與測量 - 38 -
第五節 前測 - 39 -
一 、前測一 - 39 -
二 、前測二 - 41 -
三 、前測三 - 47 -
第五章 研究結果與分析 - 49 -
第一節 樣本描述 - 49 -
一 、樣本數量統計 - 49 -
二 、樣本代表性分析 - 50 -
三 、樣本分組 - 51 -
第二節 量表信度檢驗 - 52 -
一 、正向情感與負向情感量表 - 52 -
二 、測量零食的享樂性題項 - 52 -
第三節 變項操弄檢定 - 53 -
一 、正、負面心情 - 53 -
二 、零食的享樂性高低 - 54 -
三 、熱量高、低認知 - 54 -
第四節 假設驗證 - 55 -
一 、零食的享樂性 - 55 -
二 、不同口味偏好者在正、負心情狀態下選擇零食之差異 - 56 -
三 、在負面心情狀態下女性與男性選擇零食之差異 - 57 -
四 、熱量資訊對於正、負面心情狀態的消費者之影響 - 58 -
五 、其他分析 - 58 -
第五節 假設驗證結果整理 - 60 -
第六章 結論 - 61 -
第一節 發現與討論 - 61 -
一 、零食的享樂性 - 61 -
二 、正、負面心情狀態影響零食選擇 - 61 -
三 、性別差異 - 62 -
四 、熱量資訊對於消費者零食選擇之影響 - 62 -
第二節 研究貢獻、實務建議與未來研究 - 63 -
一 、研究貢獻 - 63 -
二 、實務建議 - 63 -
三 、未來研究 - 64 -
第三節 研究限制 - 65 -
一 、實驗法的限制 - 65 -
二 、線上實驗法的限制 - 65 -
三 、樣本代表性 - 65 -
四 、外在效度不足 - 65 -
五 、零食可能不是唯一的心情修復慰藉 - 66 -
第七章 參考文獻 - 67 -
第八章 附錄 - 72 -
一 、附件一:正面故事網頁 - 72 -
二 、附件二:負面故事網頁 - 73 -
三 、附錄三:前測一問卷 - 74 -
四 、附錄四:前測二問卷 - 75 -
五 、附錄五:前測三─正面故事 - 80 -
六 、附錄六:前測三─負面故事 - 81 -
七 、附錄七:前測三問卷 - 82 -
八 、附件八:正式實驗網頁(無熱量資訊版) - 83 -
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0095452009en_US
dc.subject (關鍵詞) 心情修復zh_TW
dc.subject (關鍵詞) 零食zh_TW
dc.subject (關鍵詞) mood repairen_US
dc.subject (關鍵詞) snacken_US
dc.title (題名) 不同性別消費者在正負面心情狀態下對於零食類型的選擇差異─心情修復觀點zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文部份zh_TW
dc.relation.reference (參考文獻) 池和美(2006)。《零食寶典》。台北:三意文化。zh_TW
dc.relation.reference (參考文獻) 李玉瑛(2006)。〈Shopping、血拼、瞎拼:逛街購物研究的初探〉,《台灣社會學刊》,37,頁207-236。zh_TW
dc.relation.reference (參考文獻) 夏康寧(2007)。《消費者心情對產品屬性偏好及產品態度之影響研究》,國立政治大學企業管理系博士論文。zh_TW
dc.relation.reference (參考文獻) 蘇相穎(2007)。《產品類型與新奇屬性類型之產品不一致性對產品再認知態度的影響─以消費者創新性為調節變項》,國立政治大學廣告系研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 英文部份zh_TW
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