| dc.contributor.advisor | 蔡維奇 | zh_TW |
| dc.contributor.advisor | Tsai, Wei Chi | en_US |
| dc.contributor.author (作者) | 吳祉芸 | zh_TW |
| dc.contributor.author (作者) | Wu, Chih Yun | en_US |
| dc.creator (作者) | 吳祉芸 | zh_TW |
| dc.creator (作者) | Wu, Chih Yun | en_US |
| dc.date (日期) | 2008 | en_US |
| dc.date.accessioned | 8-四月-2010 15:40:24 (UTC+8) | - |
| dc.date.available | 8-四月-2010 15:40:24 (UTC+8) | - |
| dc.date.issued (上傳時間) | 8-四月-2010 15:40:24 (UTC+8) | - |
| dc.identifier (其他 識別碼) | G0923555022 | en_US |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/38366 | - |
| dc.description (描述) | 博士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 企業管理研究所 | zh_TW |
| dc.description (描述) | 92355502 | zh_TW |
| dc.description (描述) | 97 | zh_TW |
| dc.description.abstract (摘要) | 相對於肯定型印象管理，防禦型印象管理是印象管理行為的另一個重要面向，也是近年來漸受重視的議題，但在面談領域的研究相對缺乏，其有效性也未達共識。參酌其他領域的文獻，本研究試圖整合不同理論觀點以求完整周延的看待影響歷程，以探討應徵者防禦型印象管理之效果。為貼近真實情況，本文先進行前導研究，了解業界觀點及真實面談情境中的策略使用頻率。由態度理論及資訊處理觀點，本研究同時探討面試官面對應徵者使用防禦策略的認知歷程與情感歷程，納入知覺應徵者能力及其對應徵者的喜好程度兩大類評價，以驗證面試官解讀應徵者防禦型印象管理策略的心理歷程。依據前導研究的結論，本文將應徵者防禦型印象管理策略分作道歉、開脫及合理化三類，採三因子受試者間實驗設計進行研究。研究結果指出，合理化策略以能力評價為主要歷程，其關係強度大於對情感評價的影響，開脫策略對能力評價的影響卻未得證，至於道歉策略雖如預期以情感評價為主要路徑，但對喜好程度卻呈負向影響，推測可能是非口語行為的未預期效果所造成。因此，於後續補收資料中排除非口語行為作進一步驗證，結果發現道歉策略的確能修復面試官對應徵者的喜好程度，推知非口語行為對道歉說詞的品質存在著交互效果，而開脫策略的能力修復效果依舊未得證，推測應該是其說詞內容終究未能提出正面的能力訊息，導致說服力不夠。本研究結果可供應徵者作為策略選擇的參考，亦幫助面試官了解自己在面談過程中的訊息解讀歷程。 | zh_TW |
| dc.description.abstract (摘要) | Verbal self-presentation tactics comprise the central part of impression management (IM), separated as assertive IM and defensive IM. In job interview settings, assertive IM tactics were once considered as much more frequently used, relative to defensive IM tactics. However, the statistics in recent research shows that over sixty percent of applicants have used defensive IM tactics during interviews, which should not be ignored. According to “attitude theory” and “information processing perspective,” the researcher discusses cognitive and affective mechanisms of defensive IM tactics simultaneously. “Perceived applicants’ competence” and “liking toward applicants” are included to capture the interviewers’ cognitive and affective evaluations. Following the findings of pilot studies, the researcher adopts tripartition of defensive IM tactics: apology, excuse, and justification. A 2x2x2 between-subject experiment with video-taped design is conducted to investigate the impact of defensive IM tactics on interviewers’ psychological processes. The results show that the main mechanism of justification lies in cognitive evaluation, however, the main mechanisms of apology and excuse are not identified as expectation. These unexpected findings may result from the actor’s non-verbal behaviors. Therefore, another sample is collected for further investigation, and the audio-taped design is used to wipe out the effect of non-verbal behaviors. It shows the influence of apology on liking is supported, though the impact of excuse on perceived competence remains unsupported. These findings provide not only further understanding of interviewers’ psychological processes, but also guidance for the applicants to choose appropriate defensive IM tactics. | en_US |
| dc.description.tableofcontents | 中文摘要 1英文摘要 2第一章、研究動機與目的 3第二章、前導研究：面談中的應徵者防禦型印象管理策略 6第一節 文獻探討 6一、面談中的印象管理策略 6二、防禦型印象管理的重要性 7三、防禦型印象管理的分類 9四、小結 10第二節 前導研究 10一、業界意見諮詢 10二、專家問卷 11三、實地觀察法 14第三節 結果與討論 15第三章、主要研究：防禦型印象管理策略的影響機制 17第一節 文獻探討 17一、防禦型印象管理策略的有效性 17二、防禦型印象管理策略的辯解效果 18三、防禦型印象管理策略的影響機制 21第二節 研究方法 29一、研究樣本 29二、研究設計與流程 30三、衡量 34第四章、統計分析與結果 39第一節 操弄檢定 39第二節 隨機性檢測與受試者知覺 39一、隨機性檢測 39二、受試者知覺 40三、未預期影響 40第三節 描述性統計 40第四節 影響路徑比較 41第五章 補充分析 44第一節 策略數量效果之控制 44第二節 多策略效果 45第三節 未預期結果與非口語行為 47一、防禦型印象管理策略的文化差異 48二、道歉策略的未預期效果 48三、開脫策略的未預期效果 49四、非口語行為的影響 50第四節 開脫與道歉策略效果再驗證 50一、樣本與研究流程 50二、樣本屬性、操弄檢定與衡量信效度 51三、隨機性檢測與受試者知覺 52四、開脫與道歉策略的評價提昇 52第六章、結果與討論 54第一節 理論意涵 54一、防禦型印象管理策略的影響歷程 54二、策略使用的數量與組合 55三、防禦型印象管理策略與非口語行為的搭配效果 56第二節 管理意涵 59第三節 研究限制與未來研究建議 60【參考文獻】 62【附錄一】專家問卷 72【附錄二】實驗劇本 75【附錄三】主要研究施測問卷 96 | zh_TW |
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| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0923555022 | en_US |
| dc.subject (關鍵詞) | 防禦型印象管理策略 | zh_TW |
| dc.subject (關鍵詞) | 甄選面談 | zh_TW |
| dc.subject (關鍵詞) | 知覺應徵者能力 | zh_TW |
| dc.subject (關鍵詞) | 喜好程度 | zh_TW |
| dc.title (題名) | 甄選面談中應徵者防禦型印象管理策略及效果之研究 | zh_TW |
| dc.type (資料類型) | thesis | en |
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