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題名 加拿大廣播電視公司與網上互動
The Canadian Broadcasting Corporation and Online Interactivity: An Empirical Investigation of User Generated Content at CBC.CA
作者 王銳言
Whalen, Ryan
貢獻者 方念萱
Fang, Leticia
王銳言
Whalen, Ryan
關鍵詞 網上互動
綫上期刊
加拿大廣播電視
Interactivity
Web 2.0
Content Analysis
User Generated Content
Public Broadcasting
日期 2009
上傳時間 9-四月-2010 14:21:24 (UTC+8)
摘要 
Following an exploration of the CBC’s history and role in Canadian society, this study offers an empirical examination of user generated content (UGC) at cbc.ca measuring the comment type, interactive exchange level, address features and national identity relevance of user comments. The entire comment threads of eleven stories from early 2010 are sampled and content analyzed. Results demonstrate that the vast majority of UGC at cbc.ca is not one-way as opposed to two-wayin nature and that – contrary to the CBC’s historic role – the national discussion is divisive as opposed to unifying. Finally, a discussion of how the CBC could improve its interactive functionalityis presented. Suggestions include recommending that the CBC clearly state the intention for interactive functionality, that the government re-formulate the CBC’s mandate and budget, and, most importantly, that the CBC consider a re-design of its interactive functionality.
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Beatty, P. (1999a). Our Commitment to Canadians: A New CBC in a New Environment. Retrieved Oct. 07, 2009, from http://www.cbc.radio-canada.ca/speeches/19990203.shtml
Beatty, P. (1999b). Our Commitment to Canadians: The CBC`s Strategic Plan. Retrieved Oct. 07, 2009, from http://www.cbc.radio-canada.ca/speeches/19990331.shtml
Benkler, Y., & Nissenbaum, H. (2006). Commons-based Peer Production and Virtue. Journal of Political Philosophy, 14(4), 394-419.
Beuchot, A., & Bullen, M. (2005). Interaction and interpersonality in online discussion forums. [Article]. Distance Education, 26(1), 67-87.
Billig, M. (1995). Banal Nationalism. London ; Thousand Oaks, CA.: Sage.
Blumler, J. G., & Gurevitch, M. (2001). The New Media and our Political Communication Discontents: Democratizing Cyberspace. Information, Communication & Society, 4(1), 1-13.
Bohman, J. (2004). Expanding Dialogue: The Internet, the Public Sphere and Prospects for Transnational Democracy. In N. Crossley & M. J. Roberts (Eds.), After Habermas: New Perspectives on the Public Sphere. Oxford: Blackwell.
Bracken, M., & Balfour, A. (2004). Public Service Interactivity and the BBC. In D. Tambini & J. Cowling (Eds.), From Public Service Broadcasting to Public Service Communications. London: Institute for Public Policy Research.
Buber, M. (1985). Between Man and Man. New York: Collier Books.
Bucy, E. P. (2004). Interactivity in Society: Locating an Elusive Concept. The Information Society, 20, 11.
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CBC. (2010i). Target considers Canadian expansion. Retrieved Jan. 31, 2010, from http://www.cbc.ca/money/story/2010/01/22/consumer-target.html
CBC. (2010j). U.S. printer to swallow former Quebecor World Retrieved Jan. 31, 2010, from http://www.cbc.ca/money/story/2010/01/26/quebecor-world-quad-graphics-takeover.html
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描述 碩士
國立政治大學
國際傳播英語碩士學程(IMICS)
97461016
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097461016
資料類型 thesis
dc.contributor.advisor 方念萱zh_TW
dc.contributor.advisor Fang, Leticiaen_US
dc.contributor.author (作者) 王銳言zh_TW
dc.contributor.author (作者) Whalen, Ryanen_US
dc.creator (作者) 王銳言zh_TW
dc.creator (作者) Whalen, Ryanen_US
dc.date (日期) 2009en_US
dc.date.accessioned 9-四月-2010 14:21:24 (UTC+8)-
dc.date.available 9-四月-2010 14:21:24 (UTC+8)-
dc.date.issued (上傳時間) 9-四月-2010 14:21:24 (UTC+8)-
dc.identifier (其他 識別碼) G0097461016en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/38334-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際傳播英語碩士學程(IMICS)zh_TW
dc.description (描述) 97461016zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) zh_TW
dc.description.abstract (摘要) Following an exploration of the CBC’s history and role in Canadian society, this study offers an empirical examination of user generated content (UGC) at cbc.ca measuring the comment type, interactive exchange level, address features and national identity relevance of user comments. The entire comment threads of eleven stories from early 2010 are sampled and content analyzed. Results demonstrate that the vast majority of UGC at cbc.ca is not one-way as opposed to two-wayin nature and that – contrary to the CBC’s historic role – the national discussion is divisive as opposed to unifying. Finally, a discussion of how the CBC could improve its interactive functionalityis presented. Suggestions include recommending that the CBC clearly state the intention for interactive functionality, that the government re-formulate the CBC’s mandate and budget, and, most importantly, that the CBC consider a re-design of its interactive functionality.en_US
dc.description.tableofcontents 1 Chapter One: Background……………………………………………………........... 1
1.1 History of the CBC……………………………………………………………. 1
1.2 The Historic Role of the CBC…………………………………………………. 3
1.3 The Role of the CBC in the Current Media Environment…………………….. 4
1.4 Interactivity at the CBC Website……………………………………………… 6
1.5 A New Role for the CBC? ……………………………………………………. 9
1.51 New Media Potential……………………………………………………… 11
1.52 Prescriptions for Public Broadcasters…………………………………….. 11
1.6 Conclusion…………………………………………………………………….. 13
2 Chapter Two: Interactivity at cbc.ca………………………………………………... 15
2.1 Previous Studies of Interaction at News Websites…………………………….. 15
2.2 Interactivity……………………………………………………………………. 16
2.21 Interpersonality…………………………………………………………… 20
2.3 Why Study the Interpersonal/Expressive Split at cbc.ca……………………… 22
2.31 Goals……………………………………………………………………… 23
2.32 History…………………………………………………………………….. 23
2.33 Mandate…………………………………………………………………… 24
2.34 Digital Commons…………………………………………………………. 26
3 Chapter Three: Method……………………………………………………………... 28
3.1 Research Questions……………………………………………………………. 31
3.2 Method………………………………………………………………………… 32
3.21 Research Question 1a……………………………………………………... 34
3.22 Research Question 1b……………………………………………………... 35
3.23 Research Question 2………………………………………………………. 35
3.24 Research Question 3………………………………………………………. 36
4 Chapter Four: Findings……………………………………………………………... 37
4.1 The Stories…………………………………………………………………….. 39
4.2 Descriptives……………………………………………………………………. 41
4.3 Research Question 1a………………………………………………………….. 43
4.4 Research Question 1b………………………………………………………….. 48
4.5 Research Question 2…………………………………………………………… 50
4.6 Research Question 3…………………………………………………………… 52
5 Chapter Five: Discussion…………………………………………………………… 61
5.1 The CBC’s Claims…………………………………………………………….. 61
5.2 History and Mandate…………………………………………………………... 61
5.3 The Digital Commons…………………………………………………………. 64
5.4 Explanations for Observed Phenomena……………………………………….. 65
5.5 New Media versus Old Media………………………………………………… 69
5.6 Limitations…………………………………………………………………….. 71
5.7 Future Research………………………………………………………………... 72
5.8 Conclusion…………………………………………………………………….. 73
6 Works Cited………………………………………………………………………… 75
7 Appendices …………………………………………………………………………. 81
zh_TW
dc.format.extent 1140224 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097461016en_US
dc.subject (關鍵詞) 網上互動zh_TW
dc.subject (關鍵詞) 綫上期刊zh_TW
dc.subject (關鍵詞) 加拿大廣播電視zh_TW
dc.subject (關鍵詞) Interactivityen_US
dc.subject (關鍵詞) Web 2.0en_US
dc.subject (關鍵詞) Content Analysisen_US
dc.subject (關鍵詞) User Generated Contenten_US
dc.subject (關鍵詞) Public Broadcastingen_US
dc.title (題名) 加拿大廣播電視公司與網上互動zh_TW
dc.title (題名) The Canadian Broadcasting Corporation and Online Interactivity: An Empirical Investigation of User Generated Content at CBC.CAen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Anderson, B. R. (1983). Imagined Communities : Reflections on the Origin and Spread of Nationalism. London: Verso.zh_TW
dc.relation.reference (參考文獻) Avery, R. K., & Ellis, D. G. (1979). Talk Radio as an Interpersonal Phenomenon. In G. Gumpert & R. Cathcart (Eds.), Inter/Media. Oxford: Oxford University Press.zh_TW
dc.relation.reference (參考文獻) Bardoel, J., & d`Haenens, L. (2008). Public Service Broadcasting in Converging Media Modalities: Practices and Reflections from the Netherlands. Convergence, 14(3), 10.zh_TW
dc.relation.reference (參考文獻) Barmak, S. (2009, March 15). Time to re-think CBC funding? The Toronto Star. Retrieved from http://www.thestar.com/news/insight/article/602565zh_TW
dc.relation.reference (參考文獻) Beatty, P. (1998). New Media, New CBC. Retrieved March 22, 2009, from http://www.cbc.radio-canada.ca/speeches/19981124.shtmlzh_TW
dc.relation.reference (參考文獻) Beatty, P. (1999a). Our Commitment to Canadians: A New CBC in a New Environment. Retrieved Oct. 07, 2009, from http://www.cbc.radio-canada.ca/speeches/19990203.shtmlzh_TW
dc.relation.reference (參考文獻) Beatty, P. (1999b). Our Commitment to Canadians: The CBC`s Strategic Plan. Retrieved Oct. 07, 2009, from http://www.cbc.radio-canada.ca/speeches/19990331.shtmlzh_TW
dc.relation.reference (參考文獻) Benkler, Y., & Nissenbaum, H. (2006). Commons-based Peer Production and Virtue. Journal of Political Philosophy, 14(4), 394-419.zh_TW
dc.relation.reference (參考文獻) Beuchot, A., & Bullen, M. (2005). Interaction and interpersonality in online discussion forums. [Article]. Distance Education, 26(1), 67-87.zh_TW
dc.relation.reference (參考文獻) Billig, M. (1995). Banal Nationalism. London ; Thousand Oaks, CA.: Sage.zh_TW
dc.relation.reference (參考文獻) Blumler, J. G., & Gurevitch, M. (2001). The New Media and our Political Communication Discontents: Democratizing Cyberspace. Information, Communication & Society, 4(1), 1-13.zh_TW
dc.relation.reference (參考文獻) Bohman, J. (2004). Expanding Dialogue: The Internet, the Public Sphere and Prospects for Transnational Democracy. In N. Crossley & M. J. Roberts (Eds.), After Habermas: New Perspectives on the Public Sphere. Oxford: Blackwell.zh_TW
dc.relation.reference (參考文獻) Bracken, M., & Balfour, A. (2004). Public Service Interactivity and the BBC. In D. Tambini & J. Cowling (Eds.), From Public Service Broadcasting to Public Service Communications. London: Institute for Public Policy Research.zh_TW
dc.relation.reference (參考文獻) Buber, M. (1985). Between Man and Man. New York: Collier Books.zh_TW
dc.relation.reference (參考文獻) Bucy, E. P. (2004). Interactivity in Society: Locating an Elusive Concept. The Information Society, 20, 11.zh_TW
dc.relation.reference (參考文獻) Canada. (1951). Royal Commission on National Development in the Arts, Letters, and Sciences. Retrieved Sept. 26, 2009, from http://www.collectionscanada.gc.ca/massey/h5-400-e.htmlzh_TW
dc.relation.reference (參考文獻) Canada. (1957). Royal Commission on Broadcasting, Report.zh_TW
dc.relation.reference (參考文獻) Canada. (1991). Broadcasting Act.Unpublished manuscript, Canada.zh_TW
dc.relation.reference (參考文獻) Canada. (2009). CRTC Role in Regulating Broadcasting and Telecommunications Systems. Retrieved Sept. 26, 2009, from http://www.crtc.gc.ca/eng/backgrnd/brochures/b29903.htmzh_TW
dc.relation.reference (參考文獻) Castells, M. (1996). The Rise of the Network Society. Malden, Mass.: Blackwell Publishers.zh_TW
dc.relation.reference (參考文獻) CBC. (2008). Canadian Broadcasting Corporation Annual Report 2007-2008: CBC.zh_TW
dc.relation.reference (參考文獻) CBC. (2009a). 2008-2009 Annual Report. Retrieved Dec. 20, 2009, from http://www.cbc.radio-canada.ca/annualreports/2008-2009/index.shtmlzh_TW
dc.relation.reference (參考文獻) CBC. (2009b). CBC.ca - Submissions. Retrieved Oct. 2, 2009, from http://www.cbc.ca/aboutcbc/discover/submissions.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2009c). Your Comments II: News from the Moderators. Retrieved March 17, 2009, from http://www.cbc.ca/aboutcbc/discover/submissions.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010a). 2 Canadians jailed for trying to help Tamil Tigers. Retrieved Jan. 31, 2010, from http://www.cbc.ca/canada/toronto/story/2010/01/23/tor-tamils-jail-arms.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010b). Canada bans Baffin Bay polar bear exports. Retrieved Jan. 31, 2010, from http://www.cbc.ca/technology/story/2010/01/22/cda-baffin-pbears.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010c). Canada wants lead in Haiti reconstruction. Retrieved Jan. 31, 2010, from http://www.cbc.ca/politics/story/2010/01/21/canada-haiti-reconstruction021.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010d). Canadian pleads not guilty to Mumbai massacre. Retrieved Jan. 31, 2010, from http://www.cbc.ca/world/story/2010/01/25/chicago-mumbai-terror-100125.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010e). Charest may face asbestos protests in India. Retrieved Jan. 31, 2010, from http://www.cbc.ca/health/story/2010/01/29/qc-charest-protests-india-asbestos.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010f). Family weeps as soldier`s body returns to Canada. Retrieved Jan. 31, 2010, from http://www.cbc.ca/canada/story/2010/01/19/canada-repatriation-100119.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010g). Haitian adoptees arrive in Canada. Retrieved Jan. 31, 2010, from http://www.cbc.ca/canada/story/2010/01/24/haiti-orphans.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010h). Hughes named Canada`s Olympic flag-bearer. Retrieved Feb. 4, 2010, from http://www.cbc.ca/olympics/story/2010/01/29/spo-hughes-flagbearer.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010i). Target considers Canadian expansion. Retrieved Jan. 31, 2010, from http://www.cbc.ca/money/story/2010/01/22/consumer-target.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010j). U.S. printer to swallow former Quebecor World Retrieved Jan. 31, 2010, from http://www.cbc.ca/money/story/2010/01/26/quebecor-world-quad-graphics-takeover.htmlzh_TW
dc.relation.reference (參考文獻) CBC. (2010k). UFC champ takes punch at Canadian health care. Retrieved Jan. 31, 2010, from http://www.cbc.ca/health/story/2010/01/21/mb-lesnar-health-care-criticism-manitoba.htmlzh_TW
dc.relation.reference (參考文獻) Chung, D. S. (2007). Profits and Perils: Online News Producers` Perceptions of Interactivity and Uses of Interactive Features. Convergence, 13(1), 43-61.zh_TW
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